Standard Home Care | Memory Care Facility | TheKey | |
---|---|---|---|
Dedicated Caregivers | ✔ | ✔ | |
Advanced Cognitive Care Training | ✔ | ✔ | |
Personalized Care Plan Supporting Joy and Purpose | ✔ | ||
Comfort of Home | ✔ | ✔ | |
Cognitive Care Supervision | ✔ | ✔ | |
TheKey Preferred Services | ✔ | ||
Access to TheKey’s Memory Elite Team | ✔ | ||
iPad for Cognitive Exercises and Connecting with Family | ✔ | ||
Learn More |
Speak to a Care Advisor Now.
Get Your Questions Answered
Joy and purpose every day, at every stage. That’s TheKey.
Pleasanton's unparalleled in-home solution for families managing the complexity of a loved one with dementia or cognitive decline.
650-398-3721 Request infoWhen you realize your mom, dad, or spouse needs help, everything changes.
It can be scary, overwhelming, and hard to know where to turn or who to trust. We get it. That’s why TheKey offers personalized memory care at home, a complete care solution based on cognitive research and built on years of proven success helping families like yours.
If you're just beginning your care journey or far down the path, we have a solution that’s right for your needs. You choose your level of service, and we’ll develop a Care Plan that’s as unique as your loved one—and designed to adapt with them over time. So you can get back to being their daughter, son, or spouse again.
Five Care Solutions
We have a plan as unique as your loved one.
From minor memory problems and confusion to behavioral issues like aggression or wandering and round-the-clock care, TheKey has a solution with options for the right level of care to keep your loved one living safely at home.
See the details for our care solutions.Our Service
A Family
Solution
Only TheKey combines learning from the latest research and clinical studies in cognitive stimulation therapy with over 10 years of experience that our company, Home Care Assistance, has in delivering home care, using our Cognitive Therapeutics Method™.
We get to know your parent or loved one, understand their needs and likes, then design a customized Care Plan based on who they are as a person—not a patient. Your loved one gets the care and engagement they deserve, and your family gets the support you need.
- We hand select our highly trained Memory Care Specialists to be a great fit as a companion and to meet your family’s unique care needs.
- Your dedicated Care Specialists provide companionship and personalized memory care with oversight by TheKey Care Team and our Memory Elite Team.
A New System of Care Built on Years of Learning
Expertise and Experience
Our approach to care is informed by an advisory board of medical and academic experts, plus our learning from over 10 years of experience supporting families using our Cognitive Therapeutics Method™. Our Memory Elite Team resolves complex challenges and is available for consultations with families.
Trained Care Specialists
TheKey’s Memory Care Specialists are the best of our best caregivers. We draw from the top 10% of our most experienced and passionate care professionals. In addition to our standard caregiver training, all of our Memory Care Specialists must complete TheKey’s Advanced Cognitive Care Training.
Continuity of Care
Our unique monthly payment model ensures continuity of care from dedicated Care Specialists—at a set monthly price. We work with you to determine the hours and support you need, then recommend the right care solution. As your needs change over time, you can easily adjust your level of service.
COVID Protocols
COVID safety is our priority.
Learn MoreTheKey is dedicated to our older population, and we have taken proactive measures during this difficult time to support our clients, their families, and our caregivers.
We have effective and evolving COVID-19 protocols, including requiring each caregiver to meet our safety requirements and confirm that they are symptom-free through our proprietary Caregiver app. We invest in Personal Protection Equipment, such as N95 respirators, for our team members to wear as needed to help protect our clients and caregivers.
As essential workers, we are now working with authorities to schedule COVID-19 vaccinations for our employees.
In response to COVID-19, we follow the best industry practices for home care, informed by CDC guidelines and OSHA recommendations.
- Appropriate PPE provided and required for every visit
- Symptom checks before each visit
- Frequent testing for COVID-19
Our Advantage
A Clear
Difference
TheKey offers your family the benefits of both memory care in a facility and traditional in-home care—without the disadvantages. Our solution provides safety and cognitive care supervision with help from dedicated Memory Care Specialists, all in the familiar comfort of home.
Through our Cognitive Care Assessment, we get to know your loved one—their favorite foods, music, activities, hobbies—and what brings them joy and a sense of purpose so we can support their needs and their passions. TheKey also provides an iPad in the home for every client to facilitate cognitive exercises and to connect virtually with family members, supported by our Care Specialist.
“TheKey offers families an entirely new care solution for loved ones with cognitive decline.”
“TheKey offers families an entirely new care solution for loved ones with cognitive decline.”
Through my experience building and leading Home Care Assistance, I saw the opportunity for a new approach to graceful aging that’s equal parts art and science, high-touch and high-tech. TheKey is the perfect solution for honoring the older loved ones in your life with dignity and independence even as their cognitive and physical needs evolve over time.
Lily Sarafan
TheKey Founder & Chairwoman
Learn More
We're Here
to Help
Have questions or want to learn more? Just give us a call or submit your email. We’ll respond within one business day.
650-398-3721Find Us
700 Main Street
Pleasanton, CA 94566
Caregiver for your loved ones in the comfort of their own house in Pleasanton California
The reason why you might want them to visit your loved one's home is because most elderly folks would rather not move out. Rather than putting them inside some senior citizen gated community, it's possible to send professionals right to them. This may be the one way that some elderly relatives are open to getting any kind of help whatsoever. This is generally how things are with those who are older and needing professional elderly care.Senior Care Livermore
Senior-care facilities could be an option of last resort later, but for now, it's probably appropriate to offer them home care services.Elderly Care Asco
They might be suffering from conditions or diseases that make it hard for them to independently care for themselves.Elderly Care
They might start forgetting their medications or even people who they have known for decades. Such issues are triggered by well-documented conditions, including dementia, Alzheimer's, and Parkinson's.Alzheimer's Care
One reason why Alzheimer's might lead you to using the services that Home Care Assistance provides is that this disease will impact their cognitive condition and their behaviors. Not only are they going to forget things, but they'll possibly start imagining various things through the course of their day. Their behavior might get erratic, which will prompt the need for this kind of in-home professional help.Parkinson's Care
This condition can trigger a variety of different symptoms. This might include slow movement, stiffness, and loss of balance. Muscle rigidity or even a development of some kind of shuffling gait can frequently lead to the necessity of in-house care just so a person can still get around.Dementia Care
Dementia symptoms get categorized as cognitive, behavioral, and psychological. Elderly people suffering from this might get lost easily, start having hallucinations, or even get paranoid. It can be heartbreaking to see a loved one fade away like this while they are still alive, and between your own personal responsibilities and grief over this, it's unlikely you can handle caring for them all the time, even if you were trained in how to do it.Stroke Care
A heart attack can be quite debilitating, but stroke victims might end up in a state of paralysis, which makes it hard for them to take care of themselves. They might not be able to move or speak, and they can eventually develop cognitive issues. It's cases like these that can benefit from the in-home care of a medical company.Cancer Care
If an elderly relative has cancer, then you might want to consult a representative from this business in order to help them get the assistance that they're going to need. It's so crucial that they are prompt with their treatments and medications if they're going to have any chance of winning against this disease.About Our Caregiving Services
The professionals of Home Care Assistance are more than eager to talk to you about providing home care services for your elderly loved ones. This business has a history of offering only the most exceptional professionals to work in people's homes. They are able to help anyone suffering from the conditions that are listed above. If you want to consult someone from Home Care Assistance, then you can learn more about the various programs which are available today.Home Health Care
Home Health Aid
24 Hour Care
Full time and around the clock caregivers are also available for elder patients.Live In Caregiver
Learn about our live in care giver services and how we can help you twenty four hours a day.
Home Care Assistance5 out of 5 stars with 14Post Traumatic Brain Injury Care (TBI)
Memory Care

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TheKey does not sell personal information to third-parties. If you would like to exercise your right to opt out of data collection for advertising purposes, please email us at [email protected].