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Home Care Assistance is building the best team of in-home memory care professionals to serve TheKey clients. Join us!

If you have questions about our application process or job requirements, send an email to [email protected] to reach a recruiting specialist.

TheKey Memory Care Specialists are employees of Home Care Assistance. Home Care Assistance prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Joy and purpose every day, at every stage. That’s TheKey.

Pleasanton's unparalleled in-home solution for families supporting a loved one with memory problems or cognitive decline, offered by Home Care Assistance.


When you realize your mom, dad, or spouse needs help, everything changes.

It can be scary, overwhelming, and hard to know where to turn or who to trust. We get it. That’s why TheKey offers personalized memory care at home, a complete care solution based on cognitive research and built on years of proven success helping families like yours.

If you're just beginning your care journey or far down the path, we have a solution that’s right for your needs. You choose your level of service, and we’ll develop a Care Plan that’s as unique as your loved one—and designed to adapt with them over time. So you can get back to being their daughter, son, or spouse again.

Five Care Solutions

We have a plan as unique as your loved one.

From minor memory problems and confusion to behavioral issues like aggression or wandering and round-the-clock care, TheKey has a solution with options for the right level of care to keep your loved one living safely at home.

See the details for our care solutions.

Our Service

A Family

Only TheKey combines learning from the latest research and clinical studies in cognitive stimulation therapy with over 10 years of experience that our company, Home Care Assistance, has in delivering home care, using our Cognitive Therapeutics Method™.

We get to know your parent or loved one, understand their needs and likes, then design a customized Care Plan based on who they are as a person—not a patient. Your loved one gets the care and engagement they deserve, and your family gets the support you need.

  • We hand select our highly trained Memory Care Specialists to be a great fit as a companion and to meet your family’s unique care needs.
  • Your dedicated Care Specialists provide companionship and personalized memory care with oversight by TheKey Care Team and our Memory Elite Team.

A New System of Care Built on Years of Learning

Expertise and Experience

Our approach to care is informed by an advisory board of medical and academic experts, plus our learning from over 10 years of experience supporting families using our Cognitive Therapeutics Method™. Our Memory Elite Team resolves complex challenges and is available for consultations with families.

Trained Care Specialists

TheKey’s Memory Care Specialists are the best of our best caregivers. We draw from the top 10% of our most experienced and passionate care professionals. In addition to our standard caregiver training, all of our Memory Care Specialists must complete TheKey’s Advanced Cognitive Care Training.

Continuity of Care

Our unique monthly payment model ensures continuity of care from dedicated Care Specialists—at a set monthly price. We work with you to determine the hours and support you need, then recommend the right care solution. As your needs change over time, you can easily adjust your level of service.

Our Advantage

A Clear

TheKey offers your family the benefits of both memory care in a facility and traditional in-home care—without the disadvantages. Our solution provides safety and cognitive care supervision with help from dedicated Memory Care Specialists, all in the familiar comfort of home.

Through our Cognitive Care Assessment, we get to know your loved one—their favorite foods, music, activities, hobbies—and what brings them joy and a sense of purpose so we can support their needs and their passions. TheKey also provides an iPad in the home for every client to facilitate cognitive exercises and to connect virtually with family members, supported by our Care Specialist.

Standard Home Care Memory Care Facility TheKey
Dedicated Caregivers
Advanced Cognitive Care Training
Personalized Care Plan Supporting Joy and Purpose
Comfort of Home
Cognitive Care Supervision
TheKey Preferred Services
Access to TheKey’s Memory Elite Team
iPad for Cognitive Exercises and Connecting with Family

“TheKey offers families an entirely new care solution for loved ones with cognitive decline.”


“TheKey offers families an entirely new care solution for loved ones with cognitive decline.”

Through my experience building and leading Home Care Assistance, I saw the opportunity for a new approach to graceful aging that’s equal parts art and science, high-touch and high-tech. TheKey is the perfect solution for honoring the older loved ones in your life with dignity and independence even as their cognitive and physical needs evolve over time.

Lily Sarafan

TheKey Founder & Chairwoman


Learn More

We‘re here to help.

Have questions or want to learn more?
Just give us a call. A Home Care Assistance Care Advisor will respond within one business day.

(650) 398-3721

Find Us

700 Main Street

Pleasanton, CA 94566

Learn Some Of The Highest-Rated Home Care Services That Home Care Assistance Offers Top Rated Home Care Services Offered By Home Care Assistance Home Care Assistance is a company that has been offering home care to the elderly going back many years. They provide highly rated services which you may want to take advantage of yourself. Whether it's for your grandparents, parents, or other elderly individuals in your family, you can know that they'll be cared for well if they start getting assistance from these professionals.

Caregiver for your loved ones in the comfort of their own house in Pleasanton California

The reason why you might want them to visit your loved one's home is because most elderly folks would rather not move out. Rather than putting them inside some senior citizen gated community, it's possible to send professionals right to them. This may be the one way that some elderly relatives are open to getting any kind of help whatsoever. This is generally how things are with those who are older and needing professional elderly care.

Senior Care Livermore

Senior-care facilities could be an option of last resort later, but for now, it's probably appropriate to offer them home care services.

Elderly Care Asco

They might be suffering from conditions or diseases that make it hard for them to independently care for themselves.

Elderly Care

They might start forgetting their medications or even people who they have known for decades. Such issues are triggered by well-documented conditions, including dementia, Alzheimer's, and Parkinson's.

Alzheimer's Care

One reason why Alzheimer's might lead you to using the services that Home Care Assistance provides is that this disease will impact their cognitive condition and their behaviors. Not only are they going to forget things, but they'll possibly start imagining various things through the course of their day. Their behavior might get erratic, which will prompt the need for this kind of in-home professional help.

Parkinson's Care

This condition can trigger a variety of different symptoms. This might include slow movement, stiffness, and loss of balance. Muscle rigidity or even a development of some kind of shuffling gait can frequently lead to the necessity of in-house care just so a person can still get around.

Dementia Care

Dementia symptoms get categorized as cognitive, behavioral, and psychological. Elderly people suffering from this might get lost easily, start having hallucinations, or even get paranoid. It can be heartbreaking to see a loved one fade away like this while they are still alive, and between your own personal responsibilities and grief over this, it's unlikely you can handle caring for them all the time, even if you were trained in how to do it.

Stroke Care

A heart attack can be quite debilitating, but stroke victims might end up in a state of paralysis, which makes it hard for them to take care of themselves. They might not be able to move or speak, and they can eventually develop cognitive issues. It's cases like these that can benefit from the in-home care of a medical company.

Cancer Care

If an elderly relative has cancer, then you might want to consult a representative from this business in order to help them get the assistance that they're going to need. It's so crucial that they are prompt with their treatments and medications if they're going to have any chance of winning against this disease.

About Our Caregiving Services

The professionals of Home Care Assistance are more than eager to talk to you about providing home care services for your elderly loved ones. This business has a history of offering only the most exceptional professionals to work in people's homes. They are able to help anyone suffering from the conditions that are listed above. If you want to consult someone from Home Care Assistance, then you can learn more about the various programs which are available today.

Home Health Care

Home Health Aid

24 Hour Care

Full time and around the clock caregivers are also available for elder patients.

Live In Caregiver

Learn about our live in care giver services and how we can help you twenty four hours a day.

Home Care Assistance5 out of 5 stars with 14

Post Traumatic Brain Injury Care (TBI)

Memory Care

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