Looking for Home Care Assistance? You’re in the right place! Search for your local office

Looking for Home Care Assistance? You’re in the right place! Search for your local office

Discover TheKey — the most trusted senior home care service in Palatine.

TheKey Palatine | Service Area
1300 W Higgins Rd #104
Park Ridge, IL 60068

Chicago

1300 W. Higgins Road, Suite 104
Park Ridge, IL 60068

A nurse assisting an elderly woman.
Specialized Home Care Services in Palatine

With professional senior home care services, TheKey can help older adults in Palatine age well at home. We know that each person has unique needs, and are prepared to assist seniors at any level of care. Our specialized care services include dementia care, post-hospital care, stroke recovery, cancer support, and more. Our care team is reliable and dedicated to providing the best experience for you and your family. For wellness and peace of mind, choose TheKey.

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We know that many older adults prefer to remain at home as they age. TheKey makes that possible through our professional care team and exceptional caregivers. From part-time assistance to 24/7 support, seniors can get the support they need to age in place.
Senior Care that Goes Beyond
Our highly-rated care services are backed by decades of experience and guidance from renowned senior health and wellness experts. Care plans are crafted to the needs and wants of the individual, and caregivers promote long-lasting health through positive habits and engaging activities.
Our Balanced Care Method™emphasizes a healthy mind, body, and spirit. This holistic approach focuses on nutrition, mental health, and overall wellness — which enhances quality of life.

The method originated by studying the elders of Okinawa, Japan, where residents routinely live to be over 100 years old, enjoying good health and purpose. Inspired by this, we’ve made it our mission to inspire joy every day.
Behind every professional caregiver is our full-time Care Team of experts, providing ongoing guidance to our caregivers — and support to you and your family.
Our caregivers are thoroughly vetted, background checked, and trained to provide personalized, empathetic care — in the comfort of home.
We take the time to select just the right caregiver for your needs. If you’re not satisfied with them for any reason, we’ll select someone else — because we know a personal connection matters.
Our Scientific Advisory Board includes a globally renowned, diverse group of specialists in dementia, aging, and Alzheimer’s disease.


Dedicated to state-of-the-art research and clinical standards, they offer invaluable insights into assessment, treatment, the role of mental health, and more.
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TheKey App
Get transparent insight into your loved one’s care, and reach a caregiver anytime there’s an issue, 24/7.
Benefits of Home Care
We make it easier to age well — in the comfort of your home. Here’s how.
  • Comfort
    Receiving care at home promotes familiarity and security.
  • Tailored Support
    Personalized care plans are customized to meet unique needs and health concerns, both mental and physical.
  • Independence
    At-home care helps maintain independence by providing help with daily tasks while respecting the need for autonomy.
  • Consistency
    We help maintain familiar routines, which contributes to a sense of stability and well-being.
  • Enhanced Safety
    A safe living environment is key to living well. Our caregivers regularly assess and address potential safety risks at home.
  • Medication Support
    We assist with medication reminders, ensuring adherence to prescribed regimens for better health outcomes.
  • Peace of Mind
    Knowing that we’re providing compassionate care at home provides reassurance and reduces stress all around.
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Types of Home Care We Offer
The key to your peace of mind starts here: Learn about our proven, expert home care, from help a few hours a day to 24/7 support — all designed to make aging easier, in the comfort of home.
Companion Care & Personalized Support
Caregivers play a major role in bringing joy and purpose through engaging activities and fostering social connections.

This alleviates feelings of loneliness — which can be detrimental to both physical and mental health — and makes a positive difference in overall quality of life.

From part-time care to 24/7 support, we’ll design a personalized Care Plan.
Memory Care
Our in-home care providers are trained to provide extensive, empathetic support for cognitive decline, from mild memory problems to advanced dementia.

We’ll be there to help with medication reminders, grocery shopping and meal prep, transportation and errands, light housekeeping, hobbies and passions, and personal care and hygiene.

And most importantly, we provide cognitive engagement and companionship.
Specialized Care Services
We have extensive experience supporting specific medical conditions and unique needs. These may include heart conditions, cancer, Parkinson’s disease, post-stroke care and end-of-life care.

Our goal is to provide comfort, companionship, and safety in a familiar, comfortable environment.
Our dedicated team includes professional caregivers with a wide range of focuses, skills, and credentials.

We remove the hassle of clients having to hire and manage caregivers themselves, because our caregivers are employees, not independent contractors. This means you can focus that time and energy on what matters most.
Navigating the Home Care Discussion
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Starting the conversation with a loved one about home care can be challenging. Our checklist will help you approach the topic in an effective, empathetic way.

Frequently Asked Home Care Questions
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by a home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs.

It’s also important to find a caregiver who’s extremely reliable, —has back-up if necessary, —and is a good fit in terms of personality and shared interests.
Is home care better than moving to assisted living?
Nine out of ten older adults would prefer to live independently in the home they know and love rather than moving to a facility or assisted living community. With the right level of support, most people can continue to live safely and comfortably at home even as they age with a progressive illness or medical condition.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payroll, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
In Their Own Words
Read reviews from real people (and their loved ones) in the Chicago area who chose TheKey for their care.
  • We needed help fast for our 98 year old mother… and we got it! Friendly, supportive, responsive.
    — Kathleen F., Evanston, IL
  • In just a week’s time, the kind Caregiver assigned to my sister has helped her connect with people again. She looks forward to the Caregiver’s visits and engages with her.
    — Cheryl B., Chicago, IL
  • I loved all the caregivers we met and was extremely impressed with all the staff I met and talked to. You all really helped me so much; I can’t tell you!
    — Becky J., Evanston, IL
  • The caregivers have all been very helpful, professional and nice. Everyone at The Key has been very helpful and has provided us with good service.
    — Claudette L., Hinsdale, IL
  • Very responsive to our needs.
    — Sharon S., Deerfield, IL
  • Good service, good home health aides.
    — Honey G., Deerfield, IL
  • Reliable caregivers. Managers like Nancy Hopkins really know the clients and who will work well with them.
    — Emily L., Chicago, IL
  • Outstanding staff.
    — John G., Evanston, IL
  • The quality of care from the caseworkers is wonderful. The Key has a good system to deal with concerns and needs.
    — Deb M., Chicago, IL
Aging Life Care Association's official logo.
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Women's Alzheimer's Movement.
Partnering with Palatine Senior Care Organizations
Senior care and home care require collaboration and partnership. At TheKey, our reputation and experience allow us to partner with the best. Our partners in the Chicago area include:
  • Northwestern Memorial Hospital
  • Shirley Ryan
  • Illinois Bone & Joint
  • Vi at the Glen
  • NorthShore University HealthSystem
  • Presbyterian Homes
  • Kellogg Cancer Center
  • Suncrest Hospice
TheKey to Aging Well in Palatine
Get expert insights on healthy aging, memory care, and more topics important to you in Palatine.
Loneliness can have serious consequences for your loved one and may even contribute to their cognitive decline. Here’s what to watch out for—and how to help your older adult get the connection and social interaction they need.
Providing care to a loved one can be challenging and stressful, and it can take an immense toll on your physical and mental well-being. Here’s how to know if you’re at risk of family caregiver burnout and how to overcome it.
We know that Parkinson’s disease affects an aging adult physically, emotionally, and mentally. But Parkinson’s also has an effect on family members. In order to prepare for the challenges that this life-changing disorder creates, it can help to understand some of the ramifications of Parkinson’s on family dynamics.
Service Areas
TheKey Palatine Service Areas
We provide senior care in Palatine and the surrounding areas — with caregivers ready to serve you.

If you don’t see the specific community where you need care, you can still reach out to us.
Trusted leader and proud member of:
  • Wilmette-Kenilworth Chamber of Commerce
  • Lake Forest-Lake Bluff Chamber
  • Park Ridge Chamber
  • Oak Brook Chamber
Let’s explore your care options.
Set up a free phone consultation to find the right support and services to live and age successfully at home. Please email HRServiceCenter@thekey.com for inquiries on caregiver applications.
Your Care Needs
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