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Home Care Assistance is building the best team of in-home memory care professionals to serve TheKey clients. Join us!

If you have questions about our application process or job requirements, send an email to [email protected] to reach a recruiting specialist.

TheKey Memory Care Specialists are employees of Home Care Assistance. Home Care Assistance prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Joy and purpose every day, at every stage. That’s TheKey.

We offer an unparalleled in-home solution for families managing the complexity of a loved one with memory problems or cognitive decline.

650-398-3721 Request info

When you realize your mom, dad, or spouse needs help, everything changes.

It can be scary, overwhelming, and hard to know where to turn or who to trust. We get it. That’s why TheKey offers personalized memory care at home, a complete care solution based on cognitive research and built on years of proven success helping families like yours.

If you're just beginning your care journey or far down the path, we have a solution that’s right for your needs. You choose your level of service, and we’ll develop a Care Plan that’s as unique as your loved one—and designed to adapt with them over time. So you can get back to being their daughter, son, or spouse again.

Care Solutions

We have a plan as unique as your loved one.

From minor memory problems and confusion to behavioral issues like aggression or wandering and round-the-clock care, TheKey has a solution with options for the right level of care to keep your loved one living safely at home.

See the details for our care solutions.

Our Service

A Family
Solution


TheKey combines learning from research and clinical studies in cognitive stimulation therapy with over 10 years of experience that our company, Home Care Assistance, has in delivering home care, using our Cognitive Therapeutics Method™.

We get to know your parent or loved one, understand their needs and likes, then design a customized Care Plan based on who they are as a person—not a patient. Your loved one gets the care and engagement they deserve, and your family gets the support you need.

  • We hand select our highly trained Memory Care Specialists to be a great fit as a companion and to meet your family’s unique care needs.
  • Your dedicated Care Specialists provide companionship and personalized memory care with oversight by TheKey Care Team and our Memory Elite Team.

A New System of Care Built on Years of Learning

Expertise and Experience

Our approach to care is informed by an advisory board of medical and academic experts, plus our learning from over 10 years of experience supporting families using our Cognitive Therapeutics Method™. Our Memory Elite Team resolves complex challenges and is available for consultations with families.

Trained Care Specialists

TheKey’s Memory Care Specialists are the best of the best caregivers. We draw from the top 10% of our most experienced and passionate care professionals. In addition to our standard caregiver training, all of our Memory Care Specialists must complete TheKey’s Advanced Cognitive Care Training.

Continuity of Care

Our unique monthly payment model ensures continuity of care from dedicated Care Specialists—at a set monthly price. We work with you to determine the hours and support you need, then recommend the right care solution. As your needs change over time, you can easily adjust your level of service.

COVID Protocols

COVID safety is our priority.

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TheKey is dedicated to our older population, and we have taken proactive measures during this difficult time to support our clients, their families, and our caregivers.

We have effective and evolving COVID-19 protocols, including requiring each caregiver to meet our safety requirements and confirm that they are symptom-free through our proprietary Caregiver app. We invest in Personal Protection Equipment, such as N95 respirators, for our team members to wear as needed to help protect our clients and caregivers.

As essential workers, we are now working with authorities to schedule COVID-19 vaccinations for our employees.

In response to COVID-19, we follow the best industry practices for home care, informed by CDC guidelines and OSHA recommendations.

  • Appropriate PPE provided and required for every visit
  • Symptom checks before each visit
  • Frequent testing for COVID-19
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Our Advantage

A Clear
Difference


TheKey offers your family the benefits of both memory care in a facility and traditional in-home care—without the disadvantages. Our solution provides safety and cognitive care supervision with help from dedicated Memory Care Specialists, all in the familiar comfort of home.

Through our Cognitive Care Assessment, we get to know your loved one—their favorite foods, music, activities, hobbies—and what brings them joy and a sense of purpose so we can support their needs and their passions. TheKey also provides an iPad in the home for every client to facilitate cognitive exercises and to connect virtually with family members, supported by our Care Specialist.

Standard Home Care Memory Care Facility TheKey
Dedicated Caregivers
Advanced Cognitive Care Training
Personalized Care Plan Supporting Joy and Purpose
Comfort of Home
Cognitive Care Supervision
TheKey Preferred Services
Access to TheKey’s Memory Elite Team
iPad for Cognitive Exercises and Connecting with Family

“TheKey offers families an entirely new care solution for loved ones with cognitive decline.”

 

“TheKey offers families an entirely new care solution for loved ones with cognitive decline.”

Through my experience building and leading Home Care Assistance, I saw the opportunity for a new approach to graceful aging that’s equal parts art and science, high-touch and high-tech. TheKey is the perfect solution for honoring the older loved ones in your life with dignity and independence even as their cognitive and physical needs evolve over time.

Lily Sarafan

TheKey Founder & Chairwoman

 

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We‘re Here
to Help


Have questions or want to learn more? Just give us a call or submit your email. We’ll respond within one business day.

650-398-3721
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