Looking for Home Care Assistance? You’re in the right place! Search for your local office

Looking for Home Care Assistance? You’re in the right place! Search for your local office

Discover TheKey — the most trusted senior home care service in Mercer Island.

TheKey Mercer Island | Service Area
150 Nickerson St
Suite 106
Seattle, WA 98109

Puget Sound

150 Nickerson St. #106
Seattle, WA 98109

A nurse assisting an elderly woman.
Expertly Trained Home Care Services in Mercer Island

Mercer Island seniors and their loved ones can find the peace of mind they need with home care from TheKey. If driving to doctor’s appointments, buttoning up a shirt in the morning, or making dinner has become difficult while living independently at home, it might be time to consider home care. In-home caregivers can provide medication reminders, help clients in and out of bed, accompany them to activities, and more. A trusted home care agency could be the team you need to feel confident that your aging loved one is living safely in the home they love.

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As the older population increases, so does the need for a broader range of care services. Our team is committed to meeting that demand so that everyone who wants to stay in their own home — even as their care needs change — can do so comfortably and safely.
Senior Care that Goes Beyond
We have a new vision for long-term aging at home, built on over 20 years of experience and over a million hours of care. Whether you need part-time assistance or 24/7 support, our team of care experts will build a care plan that fits your needs.
Our Balanced Care Method™emphasizes a healthy mind, body, and spirit. This holistic approach focuses on nutrition, mental health, and overall wellness — which enhances quality of life.

The method originated by studying the elders of Okinawa, Japan, where residents routinely live to be over 100 years old, enjoying good health and purpose. Inspired by this, we’ve made it our mission to inspire joy every day.

Behind every professional caregiver is our full-time Care Team of experts, providing ongoing guidance to our caregivers — and support to you and your family.
Our caregivers are thoroughly vetted, background checked, and trained to provide personalized, empathetic care — in the comfort of home.
We take the time to select just the right caregiver for your needs. If you’re not satisfied with them for any reason, we’ll select someone else — because we know a personal connection matters.
Our Scientific Advisory Board includes a globally renowned, diverse group of specialists in dementia, aging, and Alzheimer’s disease.

Dedicated to state-of-the-art research and clinical standards, they offer invaluable insights into assessment, treatment, the role of mental health, and more.
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TheKey App
Get transparent insight into your loved one’s care, and reach a caregiver anytime there’s an issue, 24/7.
Benefits of Home Care
We make it easier to age well — in the comfort of your home. Here’s how.
  • Comfort
    Receiving care at home promotes familiarity and security.
  • Tailored Support
    Personalized care plans are customized to meet unique needs and health concerns, both mental and physical.
  • Independence
    At-home care helps maintain independence by providing help with daily tasks while respecting the need for autonomy.
  • Consistency
    We help maintain familiar routines, which contributes to a sense of stability and well-being.
  • Enhanced Safety
    A safe living environment is key to living well. Our caregivers regularly assess and address potential safety risks at home.
  • Medication Support
    We assist with medication reminders, ensuring adherence to prescribed regimens for better health outcomes.
  • Peace of Mind
    Knowing that we’re providing compassionate care at home provides reassurance and reduces stress all around.
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Types of Home Care We Offer
The key to your peace of mind starts here: Learn about our proven, expert home care, from help a few hours a day to 24/7 support — all designed to make aging easier, in the comfort of home.
Companion Care & Personalized Support
Caregivers play a major role in bringing joy and purpose through engaging activities and fostering social connections.

This alleviates feelings of loneliness — which can be detrimental to both physical and mental health — and makes a positive difference in overall quality of life.

From part-time care to 24/7 support, we’ll design a personalized Care Plan.
Memory Care
Our in-home care providers are trained to provide extensive, empathetic support for cognitive decline, from mild memory problems to advanced dementia.

We’ll be there to help with medication reminders, grocery shopping and meal prep, transportation and errands, light housekeeping, hobbies and passions, and personal care and hygiene.

And most importantly, we provide cognitive engagement and companionship.
Specialized Care Services
We have extensive experience supporting specific medical conditions and unique needs. These may include heart conditions, cancer, Parkinson’s disease, post-stroke care and end-of-life care.

Our goal is to provide comfort, companionship, and safety in a familiar, comfortable environment.
Our dedicated team includes professional caregivers with a wide range of focuses, skills, and credentials.

Instead of working with contractors, your caregivers are employees of TheKey, meaning that scheduling, payroll, and benefits are all handled by our team of experts. This gives you time back in your day and puts you back in your role as son, daughter, or spouse instead of HR manager.
Navigating the Home Care Discussion
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Starting the conversation with a loved one about home care can be challenging. Our checklist will help you approach the topic in an effective, empathetic way.

What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by a home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs.

It’s also important to find a caregiver who’s extremely reliable, —has back-up if necessary, —and is a good fit in terms of personality and shared interests.
Is home care better than moving to assisted living?
Nine out of ten older adults would prefer to live independently in the home they know and love rather than moving to a facility or assisted living community. With the right level of support, most people can continue to live safely and comfortably at home even as they age with a progressive illness or medical condition.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payroll, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
In Their Own Words
Read reviews from real people (and their loved ones) in the Seattle area who chose TheKey for their care.
  • We are very happy with the reliability of our caregivers and how the service finds a fill-in when one our regulars has to cancel.
    - Tom B., Seattle, WA
  • Amy was amazing in getting this set up so quickly, and the caregivers are are really great; far exceeding expectations. Everything has been very fast, thorough and efficient. Also, the people are very caring.
    - Barbara C., Bellevue, WA
  • We have been so impressed with the level of knowledge and care provided by all we interact with.
    - Sara H., Seattle, WA
  • We have developed wonderful relationships with my mom’s caregivers and they are each part of our family. They are professional and nurturing. We also have a really helpful, responsive scheduler.
    - Blaire H., Seattle, WA
  • Very good help is available with short notice. It is a wonderful resource.
    - Ann C., Seattle, WA
  • Great, consistent, reliable service and care. Thank You!
    - Jeanne P., Seattle, WA
  • I only give recommendation if asked which doesn’t happen often. I do tell friends what wonderful care my husband receives from our regular caregiver.
    - Joyce V., Edmonds, WA
  • TheKey has been rock-solid reliable in staffing in-home care for my father every single day of the year.
    - Tom B., Seattle, WA
  • Caregivers we have had are reliable and know what needs to be done.
    - Marilyn H., Seattle, WA
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Partnering with Mercer Island Senior Care Organizations
Senior care and home care require collaboration and partnership. At TheKey, our reputation and experience allow us to partner with the best. Our partners in the Seattle area include:
  • Mirabella
  • Bellettini
  • Skyline
    • Murano
      • MBK Mountlake Terrace, MBK Northgate
      • Ida Culver Ravenna
      • Merrill Gardens at the University
      • Aegis
      • Ballard Landmark
      • Era Living
      • Pegasus South Hill Village
        • Good Samaritan
        • Touchmark
        • Fairwinds
        • St. Joseph’s Care Center
        • Sullivan Park
        TheKey to Aging Well in Mercer Island
        Get expert insights on healthy aging, memory care, and more topics important to you in Mercer Island.
        Loneliness can have serious consequences for your loved one and may even contribute to their cognitive decline. Here’s what to watch out for—and how to help your older adult get the connection and social interaction they need.
        Providing care to a loved one can be challenging and stressful, and it can take an immense toll on your physical and mental well-being. Here’s how to know if you’re at risk of family caregiver burnout and how to overcome it.
        We know that Parkinson’s disease affects an aging adult physically, emotionally, and mentally. But Parkinson’s also has an effect on family members. In order to prepare for the challenges that this life-changing disorder creates, it can help to understand some of the ramifications of Parkinson’s on family dynamics.
        Service Areas
        TheKey Mercer Island Service Areas
        We provide senior care in Mercer Island and the surrounding areas.

        If you don’t see the specific community where you need care, you can still reach out to us.
        Trusted leader and proud member of:
        • Alzheimer’s Association
        • WAHCA (Washington Home Care Association)
        • PNA (Phinney Neighborhood Association)
        • Bellevue Chamber
        • Magnolia Chamber
        • ALCA
        Let’s explore your care options.
        Set up a free phone consultation to find the right support and services to live and age successfully at home. Please email HRServiceCenter@thekey.com for inquiries on caregiver applications.
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