Looking for Home Care Assistance? You’re in the right place! Search for your local office

Looking for Home Care Assistance? You’re in the right place! Search for your local office

We’re TheKey, formerly Home Care Assistance, the most trusted senior care experts in Chicagoland.

We have the best caregivers ready to help—so you can live well in the home you love.


1300 W. Higgins Road, Suite 104
Park Ridge, IL 60068

The best home care combines expertise and heart.
For over 20 years, TheKey—formerly Home Care Assistance—has delivered quality in-home care, supporting older adults with a wide range of needs and age-related conditions. We’ve provided millions of hours of care to families just like yours. Today, we’re the country’s leading provider of premium in-home care, offering an even broader range of care services.

We’re passionate about helping older adults live in their own home as they age, improving the quality of life for our clients—and those who love them.
TEAM-Based Care
Meet Your Team
Behind every caregiver is a full-time Care Team, providing oversight and guidance to caregivers—and support to you and your family.
  • Client Care Managers
  • Staffing Manager(s)
  • Expertly trained caregiver(s)

Gentle Home Services Logo
Gentle Home Services is now part of TheKey
We’re excited to welcome the Gentle Home Services team to TheKey care family as we work together to make our shared vision of changing how the world lives and ages at home a reality in the Chicago area.
Exceptional Care at Home for Older Adults
First, we get to know you and your care needs, then we design a flexible Care Plan just for you.
You’ll get the in-home care solution you need—and always be informed and in control.
Home Care
From a few hours a day of help to 24/7 support, we will design a Care Plan to meet your specific needs. Our high-quality in-home care includes:
  • Companionship
  • Help at Home
  • Respite Care
  • 24/7 Care
  • Live-In Care
Memory Care at Home
Our caregivers are expertly trained to support people living with any type of cognitive decline from mild memory problems to advanced dementia.
  • Mild Cognitive Impairment (MCI)
  • Alzheimer’s Disease
  • Vascular Dementia
  • Lewy Body Dementia
  • Frontotemporal Dementia
  • Parkinson’s Disease Dementia
Specialized Care
We support people living with specific medical conditions and unique needs, providing the best care so our clients can live safely at home.
  • Parkinson’s Disease
  • Heart Health
  • After a Stroke
  • Cancer
  • End-of-Life Care
  • Hospital to Home
We help with daily activities and much more.
  • Companionship
  • Personal Care and Hygiene
  • Medication Reminders
  • Staying Active
  • Grocery Shopping
  • Light Housekeeping
  • Meal Prep and Nutrition
  • Social Activities and Connection
  • Transportation and Errands
  • Hobbies and Passions
  • Cognitive Engagement
  • Meaningful Activities

Our Advantage

What makes TheKey different?
Quality. Our people. And we really know our business.

Every care visit is backed by years of experience delivering over a million hours of exceptional service to families who expect the best personalized care for their loved ones.
A Team-Based Approach
Behind every professional caregiver is a full-time Care Team of experts, providing ongoing guidance to our caregivers—and support to you and your family.
Expertly Trained Caregivers
Our caregivers are experienced employees. They are managed by our team, thoroughly vetted, background checked, and trained to provide personalized care tailored to your needs.
Health and Wellness
Our Balanced Care Method™emphasizes a healthy mind, body, and spirit. This holistic approach focuses on nutrition and wellness so our clients can live happier, healthier lives.
We are the experts in our community.
Elder care and home care require collaboration and partnership. At TheKey, our reputation and experience allow us to partner with the best. Our partners in the Chicagoland area include:

  • Northwestern Memorial Hospital
  • Shirley Ryan
  • Illinois Bone & Joint
  • Vi at the Glen
  • NorthShore University HealthSystem
  • Presbyterian Homes
  • Kellogg Cancer Center
  • Suncrest Hospice
  • and more!
Service Areas
We’ve got you covered.
We provide care in Chicago and the surrounding areas—with caregivers ready to serve you across 9 counties. If you don’t see the specific community where you need care, you can still reach out to us. We may well be able to find support for you in your area.
  • Northshore

    • Deerfield
    • Evanston
    • Glencoe
    • Glenview
    • Golf
    • Highland Park
    • Kenilworth
    • Lake Forest
    • Lincolnwood
    • Morton Grove
    • Northfield
    • Northbrook
    • Park Ridge
    • Skokie
    • Wilmette
    • Winnetka
  • Metro Chicago

    • Gold Coast
    • River North
    • Old Town
    • Lincoln Park
    • Andersonville
    • Lakeview
    • Sauganash
    • Irving Park
    • Albany Park
    • Hyde Park
    • Beverly
    • Palos Park
    • Palos Hills
    • Orland Park
    • Homewood
  • Western Suburbs

    • Burr Ridge
    • Carol Stream
    • Downers Grove
    • Elmhurst
    • Glen Ellyn
    • Hinsdale
    • Lombard
    • Naperville
    • Oak Brook
    • Palatine
    • Park Ridge
    • Schaumburg
    • Westmont
    • Wheaton
  • Northwest Suburbs

    • Arlington Heights
    • Buffalo Grove
    • Crystal Lake
    • Barrington
    • Fox River Grove
    • Hoffman Estates
    • Lake Zurich
    • Libertyville
    • Long Grove
    • Mount Prospect
    • Palatine
    • Prospect Heights
    • Rolling Meadows
    • Vernon Hills
    • Wheeling
Help us understand your care needs. Then we’ll set up a free phone consultation so you
can get the right support and services to live and age successfully at home.
Trusted leader and proud member of:

Wilmette-Kenilworth Chamber of Commerce, Lake Forest-Lake Bluff Chamber, Park Ridge Chamber, Oak Brook Chamber

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