We’re TheKey, the most trusted senior care experts in Cleveland.
We have the best caregivers ready to help—so you can live well in the home you love.
Cleveland
5350 Transportation Boulevard
Suite 19
Garfield Heights, Ohio
The best home care combines expertise and heart.
For over 20 years, TheKey has delivered quality in-home care, supporting older adults with a wide range of needs and age-related conditions. We’ve provided millions of hours of care to families just like yours. Today, we’re the country’s leading provider of premium in-home care, offering an even broader range of care services.
We’re passionate about helping older adults live in their own home as they age, improving the quality of life for our clients—and those who love them.
We’re passionate about helping older adults live in their own home as they age, improving the quality of life for our clients—and those who love them.
TEAM-Based Care
Meet Your Team
Behind every caregiver is a full-time Care Team, providing oversight and guidance to caregivers—and support to you and your family.
- Client Success Managers
- Caregiver Manager(s)
- Expertly trained caregiver(s)
Exceptional Care at Home for Older Adults
First, we get to know you and your care needs, then we design a flexible Care Plan just for you.
You’ll get the in-home care solution you need—and always be informed and in control.
You’ll get the in-home care solution you need—and always be informed and in control.
Home Care
From a few hours a day of help to 24/7 support, we will design a Care Plan to meet your specific needs. Our high-quality in-home care includes:
- Companionship
- Help at Home
- Respite Care
- 24/7 Care
- Live-In Care
Memory Care at Home
Our caregivers are expertly trained to support people living with any type of cognitive decline from mild memory problems to advanced dementia.
- Mild Cognitive Impairment (MCI)
- Alzheimer’s Disease
- Vascular Dementia
- Lewy Body Dementia
- Frontotemporal Dementia
- Parkinson’s Disease Dementia
Specialized Care
We support people living with specific medical conditions and unique needs, providing the best care so our clients can live safely at home.
- Parkinson’s Disease
- Heart Health
- After a Stroke
- Cancer
- End-of-Life Care
- Hospital to Home
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Companionship
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Personal Care and Hygiene
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Medication Reminders
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Staying Active
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Grocery Shopping
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Light Housekeeping
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Meal Prep and Nutrition
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Social Activities and Connection
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Transportation and Errands
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Hobbies and Passions
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Cognitive Engagement
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Meaningful Activities
Our Advantage
What makes TheKey different?
Quality. Our people. And we really know our business.
Every care visit is backed by years of experience delivering over a million hours of exceptional service to families who expect the best personalized care for their loved ones.
Every care visit is backed by years of experience delivering over a million hours of exceptional service to families who expect the best personalized care for their loved ones.
A Team-Based Approach
Behind every professional caregiver is a full-time Care Team of experts, providing ongoing guidance to our caregivers—and support to you and your family.
Expertly Trained Caregivers
Our caregivers are experienced employees. They are managed by our team, thoroughly vetted, background checked, and trained to provide personalized care tailored to your needs.
Health and Wellness
Our Balanced Care Method™emphasizes a healthy mind, body, and spirit. This holistic approach focuses on nutrition and wellness so our clients can live happier, healthier lives.
In Their Own Words
Read reviews from real people (and their loved ones) in the Cleveland area who chose TheKey Ohio for their care.
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We really like our caregiver. She is friendly and has a great attitude but also is hardworking and efficient.
— Rebecca L., Hudson, OH -
TheKey (formerly Home Care Assistance) has allowed my 87 year old mother to stay in her apartment for 6 wonderful months.
— Mike H., Cleveland, OH -
This group is honest and caring, individuals who truly want to bring happiness and comfort to those they care for. I highly recommend them.
— Lisa S., Cleveland, OH
We are the experts in our community.
TheKey partners with elder care providers and retirement communities across the Cleveland region to provide a network of support to you and your loved ones.
Service Areas
We’ve got you covered.
TheKey services communities across the Cleveland area. If you do not see your hometown on the list below, get in touch with us today to see if we can help:
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- Avon
- Avon Lake
- Beachwood
- Bedford
- Bedford Heights
- Berea
- Blue Springs
- Bratenahl
- Broadview Heights
- Brooklyn
- Brookpark
- Chagrin Falls
- Cleveland
- Cleveland Heights
- Fairview Park
- Fountain Inn
- Garfield Heights
- Gates Mills
- Highland Heights
- Independence
- Lakewood
- Lyndhurst
- Maple Heights
- Mayfield
- Moreland Hills
- North Olmsted
- North Royalton
- Orange Village
- Parma
- Parma Heights
- Pepper Pike
- Richmond Heights
- Rocky River
- Seven Hills
- Shaker Heights
- Solon
- South Euclid
- Spartanburg
- Valley View
- Walden
- Warrensville
- Westlake
- Willoughby
- Wickliffe
Help us understand your home care needs. Then we’ll set up a free phone consultation so you can get the right support and in-home care services to live and age successfully at home.
Trusted leader and proud member of:
The Better Business Bureau & the Alzheimer’s Association
Whether you’re looking for information about dementia, coping techniques, or simply need a good laugh about caring for an aging loved one, these books will deliver.
Older adults often worry about losing their independence. Many of us are proud of the lives we’ve lived and don’t want to feel limited as we age. If you’re helping an aging loved one, remember that the wish for control over your own life is not one of the things that diminish over the years. So, how can you help your loved one continue to do the things they love?
The FAST scale assesses the “functional” or daily observable changes and symptoms associated with Alzheimer’s disease or other dementias — and it can provide a useful map, as well as much greater understanding of the process of decline. But did you know that family members and loved ones can use this tool as well?