Looking for Home Care Assistance? You’re in the right place! Search for your local office

Looking for Home Care Assistance? You’re in the right place! Search for your local office

Discover TheKey — the most trusted senior home care service in West Hartford.

TheKey West Hartford
613 New Britain Ave
Farmington, CT 06032

A nurse assisting an elderly woman.
Senior Home Care Services in West Hartford

The shift from living independently at home to relying on home care assistance can be emotionally challenging for elderly relatives in West Hartford. Activities like grooming and dressing, now demand additional support, presenting obstacles for both the care recipient and their caregivers. This is where we step in, offering support to make it easier to age well — right at home. A trusted senior home care agency, we offer compassionate care, empowering seniors to age comfortably at home and bringing peace of mind to their families.

Connecticut DCP Registration Certificate: HCA.0001801

We enable independence, confidence, and aging well in the comfort of home. Rely on our exceptional client satisfaction ratings, compassionate caregiver assistance, and reputable expertise to ensure best-in-class care.
Benefits of home care
We make it easier to age well — in the comfort of your home. Here’s how.
  • Comfort
    Receiving care at home promotes familiarity and security.
  • Independence
    At-home care helps maintain independence by providing help with daily tasks while respecting the need for autonomy.
  • Consistency
    We help maintain familiar routines, which contributes to a sense of stability and well-being.
  • Enhanced Safety
    A safe living environment is key to living well. Our caregivers regularly assess and address potential safety risks at home.
  • Peace of Mind
    Knowing that we’re providing compassionate care at home provides reassurance and reduces stress all around.
TheKey App
Get transparent insight into your loved one’s care, and reach a caregiver anytime there’s an issue, 24/7.
Our dedicated team includes caregivers with a wide range of focuses, skills, and credentials!

Our caregivers operate as employees, not contractors, taking charge of scheduling, performance evaluations, and other tasks. This arrangement gives you your time back and alleviates stress.
Frequently Asked Home Care Questions
What’s the best home care?
The best home care is provided by reliable caregivers who are trained and backed by a home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
How do I find the best caregiver in West Hartford for my loved one?
The best caregiver who has the training to support your loved one’s care needs.

It’s also important to find a caregiver who’s extremely reliable, —has back-up if necessary, —and is a good fit in terms of personality and shared interests.
Is home care better than moving to assisted living?
Nine out of ten older adults would prefer to live independently in the home they know and love rather than moving to a facility or assisted living community.

With the right level of support, most people can continue to live safely and comfortably at home even as they age.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payroll, and has back-up caregivers to fill in when needed.

With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
In Their Own Words
Read reviews from real people (and their loved ones) in the West Hartford area who chose TheKey for their care.
  • The staff is respectful, kind and knowledgeable about dementia. They help me with my family member’s dementia.
    - Margaret B., East Hartford, CT
  • Excellence of service.
    - Marlene R., Farmington, CT
  • The [helper] I have had for almost a year and a half is just wonderful. She will do almost anything to help, and knows my needs well and shows much initiative.
    - Eleanor S., Farmington, CT
  • Casandra is a perfect companion for Mom. She is patient and kind. Sometimes Mom can be a bit overwhelming but Casandra doesn’t get rattled and Mom appears to enjoy her company.
    - Heather T., Manchester, CT
  • I have utilized TheKey in the past and it was the first place I called when I needed help for dad. They were able to find a great caregiver - one that my dad feels comfortable with and has things in common. TheKey is reliable and dependable. They work with you to develop the right care plan and also help liaise with our LTC company which frees up my time and takes away some stress. Our caregiver is extremely nice and truly cares about my dad. He and my dad have a lot in common and he’s easy to trust. The office team has been great- finding the perfect caregiver and not giving up until they did (my dad lives in a location that is hard to service). They have all been responsive and dependable and very helpful.
    - Barbara S., Harwinton, CT
  • Responsive to our needs and consistent caregivers.
    - Madeleine H., West Hartford, CT
  • Very professional, organized, and the caregivers are awesome.
    - Dave W., South Windsor, CT
  • Super reliable, quality care. Excellent communication. We have never had a lapse in care when our mother’s aide has been sick or on vacation.
    - Kearny K., Farmington, CT
  • I am very grateful for the communication with myself and the company. I am glad that they also watch over their employee when they ask for assistance and watch over the client and family.
    - Linda B., Farmington, CT
Aging Life Care Association's official logo.
Alzheimer's Association official logo.
Women's Alzheimer's Movement.
TheKey to Aging Well in West Hartford
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Service Areas
TheKey West Hartford Service Areas
We provide senior care in West Hartford and the surrounding areas — with caregivers ready to serve you. Our office is located in Bishop’s Corner of West Hartford. We serve West Hartford, the Farmington Valley, and East of the river. We also service the I91 and I84 corridors in the Hartford area. We provide care across central Connecticut. If you don’t see the specific community where you need care, you can still reach out to us.
Trusted leader and proud member of:
  • The West Hartford Chamber of Commerce
  • The Alzheimer’s Association / CT Chapter
Let’s explore your care options.
Set up a free phone consultation to find the right support and services to live and age successfully at home. Please email HRServiceCenter@thekey.com for inquiries on caregiver applications.
Your Care Needs
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