We’re TheKey, the most trusted senior care experts in the East Bay area.
We have the best caregivers ready to help—so you can live well in the home you love.
East Bay
1600 S Main Street
Suite 320
Walnut Creek, CA 94596
The best home care combines expertise and heart.
For over 20 years, TheKey has delivered quality in-home care, supporting older adults with a wide range of needs and age-related conditions. We’ve provided millions of hours of care to families just like yours. Today, we’re the country’s leading provider of premium in-home care, offering an even broader range of care services.
We’re passionate about helping older adults live in their own home as they age, improving the quality of life for our clients—and those who love them.
We’re passionate about helping older adults live in their own home as they age, improving the quality of life for our clients—and those who love them.
TEAM-Based Care
Meet Your Team
Behind every caregiver is a full-time Care Team, providing oversight and guidance to caregivers—and support to you and your family.
- Client Success Managers
- Caregiver Manager(s)
- Expertly trained caregiver(s)
First, we get to know you and your care needs, then we design a flexible Care Plan just for you.
You’ll get the in-home care solution you need—and always be informed and in control.
You’ll get the in-home care solution you need—and always be informed and in control.
Home Care
From a few hours a day of help to 24/7 support, we will design a Care Plan to meet your specific needs. Our high-quality in-home care includes:
- Companionship
- Help at Home
- Respite Care
- 24/7 Care
Memory Care at Home
Our caregivers are expertly trained to support people living with any type of cognitive decline from mild memory problems to advanced dementia.
- Mild Cognitive Impairment (MCI)
- Alzheimer’s Disease
- Vascular Dementia
- Lewy Body Dementia
- Frontotemporal Dementia
- Parkinson’s Disease Dementia
Specialized Care
We support people living with specific medical conditions and unique needs, providing the best care so our clients can live safely at home.
- Parkinson’s Disease
- Heart Health
- After a Stroke
- Cancer
- End-of-Life Care
- Hospital to Home
We help with daily activities and much more.
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Companionship
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Personal Care and Hygiene
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Medication Reminders
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Staying Active
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Grocery Shopping
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Light Housekeeping
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Meal Prep and Nutrition
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Social Activities and Connection
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Transportation and Errands
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Hobbies and Passions
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Cognitive Engagement
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Meaningful Activities
Through our partners, we provide medical support care at home.
A qualified care manager has the skill, training, and knowledge to coordinate and oversee the right level of specialized support for an older adult at any stage of their care journey.
In the East Bay Area, we provide this service through Elder Care Services.
- Life care planning
- Medical advocacy
- Relocation services
- Professional expertise and advice
In the East Bay Area, we provide this service through Elder Care Services.
Through our partners, we provide medical care at home through experienced RNs and LPNs to support and ease your loved one’s recovery experience.
In the East Bay Area, we provide this service through Concierge/Heal at Home.
- Medication administration
- Pre and post-operative care
- Comfort care
- Case management
In the East Bay Area, we provide this service through Concierge/Heal at Home.
Our Advantage
What makes TheKey different?
Quality. Our people. And we really know our business.
Every care visit is backed by years of experience delivering over a million hours of exceptional service to families who expect the best personalized care for their loved ones.
Every care visit is backed by years of experience delivering over a million hours of exceptional service to families who expect the best personalized care for their loved ones.
A Team-Based Approach
Behind every professional caregiver is a full-time Care Team of experts, providing ongoing guidance to our caregivers—and support to you and your family.
Expertly Trained Caregivers
Our caregivers are experienced employees. They are managed by our team, thoroughly vetted, background checked, and trained to provide personalized care tailored to your needs.
Health and Wellness
Our Balanced Care Method™emphasizes a healthy mind, body, and spirit. This holistic approach focuses on nutrition and wellness so our clients can live happier, healthier lives.
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Great client service.
— David S., Alamo, CA -
My mother’s caregiver is wonderful. She has made a significant impact on my mother’s wellbeing.
— Jean O., Fremont, CA -
The care that my father is receiving is wonderful. It’s a great feeling to know that when you are not at their home he is being taken care of.
— Karen K., Castro Valley, CA
We are the experts in our community.
TheKey partners with elder care providers and retirement communities across the East Bay region, offering a network of care and support.
Service Areas
We’ve got you covered.
TheKey services communities across Alamo and Contra Costa counties. If you do not see your hometown on the list below, get in touch with us today to see if we can help:
Help us understand your home care needs. Then we’ll set up a free phone consultation so you can get the right support and in-home care services to live and age successfully at home.
Trusted leader and proud member of:
The Professional Fiduciary Association – East Bay Chapter, Estate Planning Council of Diablo Valley, the Women’s Philanthropic Circle – John Muir Health and the Professional Advisory Committee for John Muir Health
Whether you’re looking for information about dementia, coping techniques, or simply need a good laugh about caring for an aging loved one, these books will deliver.
Older adults often worry about losing their independence. Many of us are proud of the lives we’ve lived and don’t want to feel limited as we age. If you’re helping an aging loved one, remember that the wish for control over your own life is not one of the things that diminish over the years. So, how can you help your loved one continue to do the things they love?
The FAST scale assesses the “functional” or daily observable changes and symptoms associated with Alzheimer’s disease or other dementias — and it can provide a useful map, as well as much greater understanding of the process of decline. But did you know that family members and loved ones can use this tool as well?