1600 S Main St, Suite 320, Walnut Creek, California 94507
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Rooted in the Community, Backed by Proven Excellence

We begin with a simple philosophy: care should feel personal. Our East Bay team brings strong community relationships, from local hospitals and senior programs to multicultural organizations, ensuring you have access to a full network of resources. Combined with TheKey’s nationwide standards, advanced training, and clinical oversight, your care is supported by both local insight and national excellence.

What Makes TheKey Different

We Focus on the Whole Person

Our Balanced Care Method® goes beyond daily tasks to actively nurture cognitive, emotional, and physical well-being.

You Get a Team, Not Just a Caregiver

Every client has a matched caregiver plus a Client Success Manager and Caregiver Manager who oversee quality and handle details.

We Match on More Than Skills

Our TheKeyMatch™ process connects you with a caregiver who feels like a trusted companion, not just a professional.

Rooted in Science, Guided by Heart

Our Scientific Advisory Board ensures our methods reflect current research in aging and dementia care, and quality of life, never forgetting the person behind every care plan.

Invested in East Bay Area Communities

A local connection matters. The East Bay is diverse, connected, and community-centered—and so are we.

Strong Partnerships

We're embedded in East Bay's vibrant senior care community, so you benefit from our network the moment you need it.

Clinical Care Network

When you transition between hospital, rehab, or senior living, our relationships ensure communication flows and nothing falls through the cracks.

Local Expertise

Need a referral? A second opinion? Help understanding your options? We know the area and can point you in the right direction.

Trusted Partners Across East Bay Area

Our Pillars of Personalized Home Care

Listen First

Build Trust

Stay Accountable

Be Available

Let's Explore What's Possible

Whether you're planning proactively or need support right away, our care teams are here to listen, answer questions, and help you understand what personalized care can look like.