Start your application today.

Home Care Assistance is building the best team of in-home memory care professionals to serve TheKey clients. Join us!

If you have questions about our application process or job requirements, send an email to [email protected] to reach a recruiting specialist.

TheKey Memory Care Specialists are employees of Home Care Assistance. Home Care Assistance prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Joy and purpose every day, at every stage. That’s TheKey.

Palo Alto's unparalleled in-home solution for families supporting a loved one with memory problems or cognitive decline, offered by Home Care Assistance.


When you realize your mom, dad, or spouse needs help, everything changes.

It can be scary, overwhelming, and hard to know where to turn or who to trust. We get it. That’s why TheKey offers personalized memory care at home, a complete care solution based on cognitive research and built on years of proven success helping families like yours.

If you're just beginning your care journey or far down the path, we have a solution that’s right for your needs. You choose your level of service, and we’ll develop a Care Plan that’s as unique as your loved one—and designed to adapt with them over time. So you can get back to being their daughter, son, or spouse again.

Five Care Solutions

We have a plan as unique as your loved one.

From minor memory problems and confusion to behavioral issues like aggression or wandering and round-the-clock care, TheKey has a solution with options for the right level of care to keep your loved one living safely at home.

See the details for our care solutions.

Our Service

A Family

Only TheKey combines learning from the latest research and clinical studies in cognitive stimulation therapy with over 10 years of experience that our company, Home Care Assistance, has in delivering home care, using our Cognitive Therapeutics Method™.

We get to know your parent or loved one, understand their needs and likes, then design a customized Care Plan based on who they are as a person—not a patient. Your loved one gets the care and engagement they deserve, and your family gets the support you need.

  • We hand select our highly trained Memory Care Specialists to be a great fit as a companion and to meet your family’s unique care needs.
  • Your dedicated Care Specialists provide companionship and personalized memory care with oversight by TheKey Care Team and our Memory Elite Team.

A New System of Care Built on Years of Learning

Expertise and Experience

Our approach to care is informed by an advisory board of medical and academic experts, plus our learning from over 10 years of experience supporting families using our Cognitive Therapeutics Method™. Our Memory Elite Team resolves complex challenges and is available for consultations with families.

Trained Care Specialists

TheKey’s Memory Care Specialists are the best of our best caregivers. We draw from the top 10% of our most experienced and passionate care professionals. In addition to our standard caregiver training, all of our Memory Care Specialists must complete TheKey’s Advanced Cognitive Care Training.

Continuity of Care

Our unique monthly payment model ensures continuity of care from dedicated Care Specialists—at a set monthly price. We work with you to determine the hours and support you need, then recommend the right care solution. As your needs change over time, you can easily adjust your level of service.

Our Advantage

A Clear

TheKey offers your family the benefits of both memory care in a facility and traditional in-home care—without the disadvantages. Our solution provides safety and cognitive care supervision with help from dedicated Memory Care Specialists, all in the familiar comfort of home.

Through our Cognitive Care Assessment, we get to know your loved one—their favorite foods, music, activities, hobbies—and what brings them joy and a sense of purpose so we can support their needs and their passions. TheKey also provides an iPad in the home for every client to facilitate cognitive exercises and to connect virtually with family members, supported by our Care Specialist.

Standard Home Care Memory Care Facility TheKey
Dedicated Caregivers
Advanced Cognitive Care Training
Personalized Care Plan Supporting Joy and Purpose
Comfort of Home
Cognitive Care Supervision
TheKey Preferred Services
Access to TheKey’s Memory Elite Team
iPad for Cognitive Exercises and Connecting with Family

“TheKey offers families an entirely new care solution for loved ones with cognitive decline.”


“TheKey offers families an entirely new care solution for loved ones with cognitive decline.”

Through my experience building and leading Home Care Assistance, I saw the opportunity for a new approach to graceful aging that’s equal parts art and science, high-touch and high-tech. TheKey is the perfect solution for honoring the older loved ones in your life with dignity and independence even as their cognitive and physical needs evolve over time.

Lily Sarafan

TheKey Founder & Chairwoman


Learn More

We‘re here to help.

Have questions or want to learn more?
Just give us a call. A Home Care Assistance Care Advisor will respond within one business day.

(650) 398-3721

Find Us

480 S. California Ave.

Palo Alto, CA 94301

Top Rated Home Care Services Offered By Home Care Assistance Over the last several years, Home Care Assistance has been providing extraordinary service in the home care field. They offer incredible service that you should try to take advantage of. Whether you are looking for care for a parent or grandparent, you want to ensure that you find a service that is going to offer exceptional and affordable care for them.

Caregiver for your loved ones in the comfort of their own house in Palo Alto California

Many individuals do not want to leave their homes as they get older, making in-hone care very attractive. Instead of having to go to a community or home, in-home services allow them to stay in their own homes for a much longer period of time. Many older individuals do not want to admit to needing any type of help as they become older and start having issues. This is not an unusual feeling for older adults as they begin to understand the need for in-home services.

Senior Care Stanford

While one must resort to a facility later on, in-home services can provide invaluable in the hear and now. You may have loved one who are suffering from serious conditions or diseases that need help now.

Elderly Care East Palo Alto

They may begin to forget to take daily medications or other actions that may prove harmful to their health. Many times these types of actions are caused by serious conditions such as Parkinson's and Alzheimer's.

Alzheimer's Care

One of the primary reasons you may want to look into care from Home Care Assistance is due to the condition known as Alzheimer's disease which can cause several cognitive disorders. Many times your loved ones will begin forgetting simple things or imagining things throughout the course of a day. Over time, their behavior and emotions will become more erratic leading to the need of in-home care.

Parkinson's Care

This is a condition that may cause several different symptoms. It tends to slow down movement, cause stiffness as well as loss of balance. Eventually, your loved one may develop muscle rigidity which can make it rather difficult to get around without the help of in-house care.

Dementia Care

Several symptoms of dementia may include cognitive, behavioral and psychological. This also tends to affect muscular lead. Elderly adults who suffer from this disease have the tendency to develop a sense of paranoia, hallucinate, and get lost easily.

Stroke Care

Victims of strokes tend to come out of the ordeal paralyzed which can make it quite difficult to resume a normal lifestyle at home. Some individuals may find that they are unable to speak or move like they once did. This is why it is essential to find the right company to offer in-home services.

Cancer Care

If you have an elderly loved one who was recently diagnosed with cancer, it is imperative that you discuss their needs with one of representatives as soon as possible. They must take their medications and treatments in a timely manner in order to get over this incredible hurdle in their life.

About Our Caregiving Service

The caregivers associated with Home Care Assistance are available to discuss the needs of your loved ones in depth. They have a long history of providing incredible care at an affordable cost in the home. They have the ability to handle all of the situations that we have discussed above. Take the time today to discuss your options and find out what programs are available to help with your situation at Home Care Assistance. The care for your loved ones is something that can never be taken to lightly, call us to ensure they get the care they deserve in their own home.

Home Health Care

Home Health Aid

24 Hour Care

Live In Caregiver

Learn about our live in care giver services and how we can help you twenty four hours a day. Full time and around the clock caregivers are also available for elder patients.
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Post Traumatic Brain Injury Care (TBI)

Memory Care

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