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Home Care Assistance is building the best team of in-home memory care professionals to serve TheKey clients. Join us!

If you have questions about our application process or job requirements, send an email to [email protected] to reach a recruiting specialist.

TheKey Memory Care Specialists are employees of Home Care Assistance. Home Care Assistance prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Joy and purpose every day, at every stage. That’s TheKey.

Los Gatos' unparalleled in-home solution for families supporting a loved one with memory problems or cognitive decline, offered by Home Care Assistance.


When you realize your mom, dad, or spouse needs help, everything changes.

It can be scary, overwhelming, and hard to know where to turn or who to trust. We get it. That’s why TheKey offers personalized memory care at home, a complete care solution based on cognitive research and built on years of proven success helping families like yours.

If you're just beginning your care journey or far down the path, we have a solution that’s right for your needs. You choose your level of service, and we’ll develop a Care Plan that’s as unique as your loved one—and designed to adapt with them over time. So you can get back to being their daughter, son, or spouse again.

Five Care Solutions

We have a plan as unique as your loved one.

From minor memory problems and confusion to behavioral issues like aggression or wandering and round-the-clock care, TheKey has a solution with options for the right level of care to keep your loved one living safely at home.

See the details for our care solutions.

Our Service

A Family

Only TheKey combines learning from the latest research and clinical studies in cognitive stimulation therapy with over 10 years of experience that our company, Home Care Assistance, has in delivering home care, using our Cognitive Therapeutics Method™.

We get to know your parent or loved one, understand their needs and likes, then design a customized Care Plan based on who they are as a person—not a patient. Your loved one gets the care and engagement they deserve, and your family gets the support you need.

  • We hand select our highly trained Memory Care Specialists to be a great fit as a companion and to meet your family’s unique care needs.
  • Your dedicated Care Specialists provide companionship and personalized memory care with oversight by TheKey Care Team and our Memory Elite Team.

A New System of Care Built on Years of Learning

Expertise and Experience

Our approach to care is informed by an advisory board of medical and academic experts, plus our learning from over 10 years of experience supporting families using our Cognitive Therapeutics Method™. Our Memory Elite Team resolves complex challenges and is available for consultations with families.

Trained Care Specialists

TheKey’s Memory Care Specialists are the best of our best caregivers. We draw from the top 10% of our most experienced and passionate care professionals. In addition to our standard caregiver training, all of our Memory Care Specialists must complete TheKey’s Advanced Cognitive Care Training.

Continuity of Care

Our unique monthly payment model ensures continuity of care from dedicated Care Specialists—at a set monthly price. We work with you to determine the hours and support you need, then recommend the right care solution. As your needs change over time, you can easily adjust your level of service.

Our Advantage

A Clear

TheKey offers your family the benefits of both memory care in a facility and traditional in-home care—without the disadvantages. Our solution provides safety and cognitive care supervision with help from dedicated Memory Care Specialists, all in the familiar comfort of home.

Through our Cognitive Care Assessment, we get to know your loved one—their favorite foods, music, activities, hobbies—and what brings them joy and a sense of purpose so we can support their needs and their passions. TheKey also provides an iPad in the home for every client to facilitate cognitive exercises and to connect virtually with family members, supported by our Care Specialist.

Standard Home Care Memory Care Facility TheKey
Dedicated Caregivers
Advanced Cognitive Care Training
Personalized Care Plan Supporting Joy and Purpose
Comfort of Home
Cognitive Care Supervision
TheKey Preferred Services
Access to TheKey’s Memory Elite Team
iPad for Cognitive Exercises and Connecting with Family

“TheKey offers families an entirely new care solution for loved ones with cognitive decline.”


“TheKey offers families an entirely new care solution for loved ones with cognitive decline.”

Through my experience building and leading Home Care Assistance, I saw the opportunity for a new approach to graceful aging that’s equal parts art and science, high-touch and high-tech. TheKey is the perfect solution for honoring the older loved ones in your life with dignity and independence even as their cognitive and physical needs evolve over time.

Lily Sarafan

TheKey Founder & Chairwoman


Learn More

We‘re here to help.

Have questions or want to learn more?
Just give us a call. A Home Care Assistance Care Advisor will respond within one business day.

(650) 398-3721

Find Us

15734 Los Gatos Boulevard

Los Gatos, CA 95032

Why Use Home Care Services Offered By Home Care Assistance As your elderly relatives continue aging, they need some extra assistance. You can choose to provide the extra assistance on your own or you can hire a home care service provider for the same. They might have a hard time taking their medication, cleaning their homes, doing laundry or a few other chores in the house. Here are a few reasons why Home Care Assistance is the best choice to provide home care services for your elderly relatives.

Caregiver for your loved ones in the comfort of their own house in Los Gatos California

Immediately you realize that your older relatives require home care assistance, the first step is looking for the best help out there. They need personalized care whether it’s just one of your grandparents or all of them. Home care services are useful because you don’t need to place them in a healthcare facility. Your elderly relatives can stay in their houses and the medical professionals will come to them. The professionals at Home Care Assistance will always strive to provide your grandparents with the best possible care, regardless of their condition.

Senior Care

If you take a good look at the senior elderly care services available at Home Care Assistance, you will be pleased. The business understands how to take care of the elderly, whether parents, grandparents or anyone in the immediate family. First step is assessing the needs they have then consulting with the doctor in question to guarantee the best care.

Elderly Care

Remember, as age catches up with them, a few underlying conditions might come up so it’s good to let the professionals handle their needs accordingly.

Alzheimer's Care

Do you have a grandparent suffering from Alzheimer’s disease? They are likely going to experience brain degeneration and start forgetting a lot of things on their day to day lives. With time, there is a definitive cognitive decline and a few behavioral changes such as mood shifts and depression.

Parkinson's Care

It is a condition that might affect someone’s sleeping patterns and also bring up a few muscular problems. Someone suffering from Parkinson’s disease will also experience tremors in the feet or hands as well as muscle rigidity. Therefore, they have a hard time moving around and need a lot of help.

Dementia Care

An elderly person suffering from dementia will experience behavioral and psychological symptoms in most cases. The cognitive functions are completely compromised thus they will forget things a lot and might experience limited social skills. They often keep to themselves and avoid social contact because of victimization.

Stroke Care

Someone who has suffered from a stroke is likely to display various symptoms. For instance, they might have muscular difficulties because of lack of coordination and might suffer from blurry vision. A stroke victim is also likely to become tired easily and feel lightheaded. One of the noticeable symptoms is that they have slurred speech among many more. It's certain that they wouldn't have an idea of how to take care of themselves every day.

Cancer Care

There are a few types of cancer such as breast, prostate, lung, throat and brain cancer among many more. Elderly people often develop basal cancer as well as melanomas. They might have a hard time going to their chemotherapy treatments or taking the necessary medication at the right time.

About Our Caregiving Services Los Altos CA

Any of the medical issues outlined above can be handled using medical and scientific strategies. If a person is suffering from the early stages of these conditions, a home care service provider will prove useful. All the professionals at Home Care Assistance are ready to speak to you about the type of services you need for your grandparents. They provide cost-effective solutions as they are certified and fully trained medical professionals. Consult a representative today and make the important decision effortlessly.

Home Health Care

Home Health Aid

24 Hour Care

Full time and around the clock caregivers are also available for elder patients.

Live In Caregiver

Learn about our live in care giver services and how we can help you twenty four hours a day. Home Care Assistance5 out of 5 stars with 14

Post Traumatic Brain Injury Care (TBI)

Memory Care

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