TheKey bridges care gaps with higher-level support and engaging programming—keeping you within your community's scope while boosting resident satisfaction.
Our supplemental care services help residents stay in your community safely. When residents develop complex needs, our caregivers provide the extra help needed so they can age in place within your community—rather than transferring to higher-acuity facilities. We can also support waitlisted residents and couples, keeping them engaged while you prepare availability.
The result: You protect census, honor families' wishes, and prevent departures to competitors.
Our Client Success Managers coordinate with your existing team to support high-acuity residents. We reduce staff stress without disrupting your established protocols or ratios. Your team stays focused on the residents they serve best while we handle the additional care needs.
You receive regular updates on resident status, care plan changes, and family communications. These early warning reports help you spot potential issues before they become emergencies—extending resident length of stay and reducing unexpected transitions.
Our licensed, insured W-2 employees meet your facility's operational standards. This eliminates additional liability concerns for your community while ensuring consistent, accountable care. Every caregiver is background-checked, trained, and supervised by our care management team.
TheKey offers five distinct, research-informed wellness programs—completely free to partner communities. These programs create experiences that boost quality of life while strengthening your community's reputation in a competitive market.
Our signature six-week cognitive wellness program targets six brain functions: social cognition, planning and decision-making, learning and memory, language, complex attention, and perceptual-motor functioning. Residents love these engaging sessions, and families recognize the quality programming during tours and visits.
Perfect for memory care communities, this creative storytelling method celebrates each resident's life and history beyond their cognitive condition. TimeSlips sparks self-expression and builds deeper connections amongst residents and staff connections while enhancing their sense of purpose.
Expert speakers deliver tailored presentations on elder care, healthy aging strategies, mental health, and more. We customize content to the audience's specific interests and needs – whether you need resident programming or staff education.
These support groups for residents and their families require minimal resources but deliver meaningful impact. Each session focuses on presence, consistency, and emotional safety. Participants work through caregiving challenges, lifestyle changes, and feelings of isolation while building supportive connections.
A welcoming social gathering for residents experiencing memory changes and their loved ones. Memory Care Cafés focus on people—not medical conditions—creating safe spaces for fun, connection, and new experiences together.
