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VA Benefits for In-Home Care

As a Veterans Affairs partner, TheKey helps eligible veterans access VA-funded home care through two key programs designed to help you live safely and independently at home.

VA Homemaker and Respite Care Programs

These VA-funded programs serve Veterans of any age who:

  • Need help with activities of daily living (ADLs)
  • Are experiencing social isolation
  • Have caregivers experiencing burden or in need of respite

Care must be authorized by the VA before you can receive services from TheKey. We guide you through every step of the authorization process, from initial consultation to eligibility support to insurance coordination, ensuring you understand your options and helping you access the benefits you've earned.

Current Service Areas

We currently serve veterans through VA programs in these states:

California

Nebraska

New Jersey

Ohio

South Carolina

Texas

Virginia

Washington

Contact Us

What Care Looks Like at Every Stage

Whether you’re managing service-related injuries, navigating the challenges of aging, or need support during recovery, we provide care that adapts to your specific situation and respects your independence.

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Early Support

When you need help maintaining independence

✓ You’re managing daily life but could use help with housekeeping, meals, or transportation
✓ You’re feeling isolated or disconnected since leaving service or retiring
✓ You’re recovering from a procedure or managing a service-related condition
✓ Your spouse or family caregiver needs regular relief and respite
✓ You want to stay ahead of challenges and maintain your independence at home

What TheKey provides at this stage:
A caregiver who understands military culture provides regular support—preparing meals, handling light housekeeping, providing transportation to VA appointments or social activities, and offering companionship that reduces isolation. For family caregivers, respite care gives you the break you need to recharge. You maintain your routines and independence while getting support that makes daily life easier and safer.

Increasing Needs

When consistent daily support becomes necessary

✓ You need help with personal care, mobility, or managing multiple medications
✓ Service-related injuries or conditions are affecting your daily functioning
✓ You’re experiencing cognitive changes that require specialized support
✓ You have chronic health conditions that need monitoring and coordination with VA healthcare
✓ Your family caregiver is stretched thin and you both need more consistent help

What TheKey provides at this stage:
Daily caregivers provide personal care, mobility assistance, and medication reminders—all coordinated with your VA healthcare team. Your Caregiver and Client Success Managers ensure seamless communication between your caregiver, your family, and VA providers, adjusting your plan as needs evolve. You get consistent, professional support that honors your service while maintaining your dignity and independence at home.

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Complex Care

When intensive, specialized support is essential

✓ You need 24/7 care for complex medical conditions or advanced mobility limitations
✓ You’re navigating advanced dementia or cognitive changes
✓ You want comprehensive home care instead of facility placement
✓ You’re receiving end-of-life care and want to be comfortable at home

What TheKey provides at this stage:
Round-the-clock care that brings facility-level support into your home—live-in caregivers trained in complex medical needs and Client Success and Caregiver Managers who oversee every detail. You stay in your home with the intensive, professional support your condition requires, surrounded by familiar things and consistent caregivers who treat you with the respect you’ve earned.

How the Balanced Care Method® Supports Veterans

Every caregiver who works with you is trained in our Balanced Care Method®—a research-informed approach that goes beyond basic assistance to actively support your physical, mental, and emotional well-being.

Flex Your Mind

Your caregiver keeps your mind engaged through activities that interest you—whether that’s discussing current events, working on strategy games, sharing service stories, or learning something new. This cognitive engagement helps maintain mental sharpness and gives you something to look forward to each day.

Nourish & Hydrate

Proper nutrition supports healing and managing chronic conditions. Your caregiver learns your preferences and dietary requirements, prepares meals you’ll actually eat, and ensures you stay hydrated—making nutrition support feel natural, not clinical.

Move More

Whether you’re managing service-related mobility challenges or working to maintain strength and flexibility, your caregiver adapts movement to your ability level—from physical therapy exercises to daily walks to adaptive activities that keep you as active as possible.

Connect With Others

Isolation affects many veterans, especially after leaving service or experiencing health changes. Your caregiver provides consistent companionship, helps you stay connected to fellow veterans and family, and accompanies you to activities—reducing the isolation that can impact both mental and physical health.

Engage With Joy and Purpose

Your service gave you purpose; your days should still have meaning. Whether it’s working on projects, staying involved in veteran communities, pursuing hobbies, or mentoring others, your caregiver helps you stay engaged in activities that matter to you.

Sleep Well

Quality sleep is essential for managing pain, healing, and overall health. Your caregiver helps establish consistent evening routines, manages nighttime medications, and creates a comfortable environment—supporting the restorative sleep you need.

What Veterans Are Saying

"I am extremely happy with TheKey. They have been a God send for my mom...I have piece of mind knowing that she is in good hands. Can't thank them enough for all that they have done for mom."

Kimberly C.

Lincoln, NE

"Reliable, highly communicative, compassionate, and skilled. I am very impressed with TheKey. My 96yo mother felt comforted by each of the competent and gentle overnight aides, and I can not say enough about the personalized attention I received...I recommend this agency without reservation."

Krystin K.

Frederick, MD

"Great home care agency!! You can tell that they actually care about the patients. Every person I have come in contact with is very responsive and kind. I would highly recommend."

Nicole B.

Monterey, CA

"Staff and caregivers are fantastic. Mom finally got the help she needed and the stress is off the family. Absolutely recommend this agency! Their attention and care is top notch."

Elizabeth J.

Centennial, CO

"Amazing company hands down! They’re very attentive to their clients' care needs, The company staff is very trained with all levels of care."

Jessica C.

Fort Worth, TX

"Great service and a caring attitude. They have been most helpful and I am thankful they are there to help my mom."

Tiffany J.

Cleveland, OH

"From office staff to caregivers - they have made this process stress free. We are so grateful for the care they have provided!"

Lauren T.

Roanoke, VA

"Great Organization with a Professional and Friendly staff. They will take the time to listen and help with your needs . I highly recommend"

Bryant L.

Lynchburg, VA

Getting Started With VA Benefits

Every situation is unique. We take time to understand yours, serving as a partner who guides you forward with clarity and confidence.

01

Contact Our VA Benefits Team

Call us at (866) 425-2180 or request information online. We’ll explain the VA Homemaker and Respite Care Programs, answer your questions, and help determine if you may be eligible for VA-funded home care.

02

Complete Eligibility Process

We guide you through completing the required VA Benefits authorization form with your doctor. Our team assists with the paperwork and submission process, and can also review any additional long-term care insurance benefits you may have.

Timeline: VA authorization typically takes 2-4 weeks after submission, though timing can vary.

03

Care Begins Once Authorized

After the VA authorizes your benefits, we conduct an in-home assessment, create your personalized care plan, and match you with caregivers who understand military culture. Care typically begins within days of VA authorization.

Talk to Our Care Team

Questions About VA Benefits and Home Care

The VA Homemaker and Respite Care Programs serve Veterans of any age who need help with activities of daily living, are experiencing social isolation, or have family caregivers who need respite. Eligibility is determined by the VA based on your specific situation and needs. We can help you understand the requirements and guide you through the application process, but final authorization comes from the VA.

VA-funded care through the Homemaker and Respite Care Programs covers the cost of authorized home care services for eligible veterans. Private pay care is available to any veteran (or anyone else) regardless of VA eligibility, and you pay directly for services. We serve veterans through both pathways and can help you understand your options based on your situation and benefits.

The timeline varies depending on your specific situation and VA processing times. Once you submit the required authorization form with your doctor’s signature, it typically takes 2-4 weeks for VA review and approval, though it can be faster or slower. We stay in communication throughout the process and can begin care as soon as authorization is received.

Yes. We specifically train our caregivers who work with veterans on military culture, common service-related conditions, and the unique experiences and perspectives many veterans bring. We also carefully match caregivers based on personality and shared experiences when possible, ensuring you’re comfortable with the person providing your care.

Absolutely. Care coordination with your VA healthcare team is a core part of our service. We communicate with your VA doctors and specialists, attend appointments with you if helpful, ensure medication schedules are followed, and provide updates on any changes in your condition. This coordination ensures everyone is working from the same information and your care is fully integrated.

If you’re outside our current VA program service areas (California, Michigan, Nebraska, New Jersey, Ohio, South Carolina, Texas, Virginia, Washington), we may still be able to help through private pay options depending on your location. Contact us to discuss your situation—we’re actively expanding our service areas and can guide you to resources even if we can’t serve you directly yet.

If your VA benefits application isn’t approved, we can discuss alternative options including private pay care, long-term care insurance if you have it, or reapplying to the VA if your situation changes. We’re committed to helping you access the care you need, and we’ll work with you to find a path forward regardless of VA authorization status.

Access the Benefits You’ve Earned

Your service to this country earned you these benefits. Let us help you access them and provide the care that honors your sacrifice while supporting your independence and dignity at home.

Talk to Our Care Team