As the nation’s largest in-home senior care provider, we’re here to restore independence and peace of mind for Chicago seniors and their families.
If you or your loved one needs support at home, let us help. We understand the challenges and concerns that come with aging while living independently. Our experts offer home care services ranging from help a few hours a day to 24/7 support.
Signs like struggling with daily tasks, confusion, unsafe driving, or missed medications should not be ignored. Our personalized care plans are designed to address these and other issues — and help maintain independence and improve quality of life.
Signs like struggling with daily tasks, confusion, unsafe driving, or missed medications should not be ignored. Our personalized care plans are designed to address these and other issues — and help maintain independence and improve quality of life.
How does home care work?
You share your care needs, then we share our experience and expertise, guiding you and your family along every step of this journey.
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Clarify Your Care NeedsGet started by sharing a few details on your current care needs.
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Free Care ConsultationWe contact you within 24 hours to schedule a free in-home or virtual Care Consultation where we learn more about you and your family’s care needs.
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Customized Care PlanWe work with you to develop a personalized Care Plan that’s designed to meet your specific needs and budget.
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Custom MatchingWe take the time to select just the right caregiver for your needs. If you’re not satisfied with them for any reason, we’ll select someone else — because we know a personal connection matters.
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Care Team SupportOur expert Care Team is available 24/7 to provide guidance, solve any problems, and help anticipate changes in care needs.
Connecting mind and body
We believe in a holistic approach to home care that goes beyond basic support and emphasizes both physical and mental health — because the two are connected.
Our caregivers are trained to provide empathetic, attentive support. For us, care isn’t just about completing tasks; it’s also about reigniting purpose, nurturing joy, and fostering independence in every person we serve.
We call it our Balanced Care Method, and it focuses on encouraging these important factors for a fulfilling life:
Our caregivers are trained to provide empathetic, attentive support. For us, care isn’t just about completing tasks; it’s also about reigniting purpose, nurturing joy, and fostering independence in every person we serve.
We call it our Balanced Care Method, and it focuses on encouraging these important factors for a fulfilling life:
In Their Own Words
Read reviews from real people (and their loved ones) in the Chicago area who chose TheKey for their care.
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We needed help fast for our 98 year old mother… and we got it! Friendly, supportive, responsive.
— Kathleen F., Evanston, IL -
In just a week’s time, the kind Caregiver assigned to my sister has helped her connect with people again. She looks forward to the Caregiver’s visits and engages with her.
— Cheryl B., Chicago, IL -
I loved all the caregivers we met and was extremely impressed with all the staff I met and talked to. You all really helped me so much; I can’t tell you!
— Becky J., Evanston, IL -
The caregivers have all been very helpful, professional and nice. Everyone at The Key has been very helpful and has provided us with good service.
— Claudette L., Hinsdale, IL -
Very responsive to our needs.
— Sharon S., Deerfield, IL -
Good service, good home health aides.
— Honey G., Deerfield, IL -
Reliable caregivers. Managers like Nancy Hopkins really know the clients and who will work well with them.
— Emily L., Chicago, IL -
Outstanding staff.
— John G., Evanston, IL -
The quality of care from the caseworkers is wonderful. The Key has a good system to deal with concerns and needs.
— Deb M., Chicago, IL
Let’s explore your care options.
Set up a free phone consultation to learn about the care options that best fit your needs. Our team can help match you with the right support and services to live and age successfully at home. Interested in caregiver application status? Please email HRServiceCenter@thekey.com
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Frequently Asked Questions
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by a home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also important to find a caregiver who’s extremely reliable—has back-up if necessary—and is a good fit in terms of personality and shared interests.
Is home care better than moving to assisted living?
Nine out of ten older adults would prefer to live independently in the home they know and love rather than moving to a facility or assisted living community. With the right level of support, most people can continue to live safely and comfortably at home even as they age with a progressive illness or medical condition.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payroll, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.