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Our Approach

Joy of Life


Before starting care, we get to know your loved one, understanding who they were before and what they’re passionate about today. Do they love the symphony and opera? Gardening and socializing with friends? Museums and photography? Reading, listening to music or audio books?

Through our unique Cognitive Care Assessment, we learn about their care needs and also discover what they love—their favorite music, food, social activities, hobbies—and what brings joy and meaning to their day. At every level of care, we’re focused on the person, not the condition, and how to make each day better.

Our Expertise

Personalized Memory Care at Home

We work with you to develop a customized Care Plan designed to support quality of life and cognitive stimulation as well as safety and personal care—today and into the future. With every level of service, you can count on exceptional care provided by our Memory Care Specialists.

TheKey Memory Care Specialists are all employees who have completed TheKey Advanced Cognitive Care Training. In addition to being Cognitive Care Certified, they also have passed our rigorous screening and background checks.

Each of our service options delivers a set level of specialized care on a set schedule and includes help with Activities of Daily Living (ADLs) as well as cognitive stimulation. So wherever you are on this journey, we have a perfect solution so your loved one can continue to live well at home.

TheKey specializes in supporting:

  • Memory problems or confusion
  • Age-related cognitive decline
  • Mild Cognitive Impairment (MCI)
  • Alzheimer’s Disease
  • Vascular Dementia
  • Lewy Body Dementia
  • Frontotemporal Dementia (FTD)
  • Parkinson’s Disease Dementia

Our Client Navigators are available to answer questions and will recommend the best care solution for your needs. Just give us a call—we’re happy to help.

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Our Team

A System
of Care


Our team-based care gives you much more than a caregiver. TheKey provides highly trained, dedicated Memory Care Specialists—with layers of support. And our on-call response team is available 24/7 if needed.

  • Our Memory Care Specialists are all employees and TheKey Cognitive Care Certified.
  • TheKey Care Team coordinates care, handles scheduling, and provides support for families and Care Specialists.
  • Our Memory Elite Team resolves complex challenges and is available to families for video consultations on lifestyle and care details.
  • TheKey’s Scientific Advisory Board includes clinical experts and thought leaders—and informs our cognitive training and care.

Our Tools

Daily Cognitive
Engagement


With all of our care solutions, TheKey provides tools and exercises to help your loved one with daily cognitive stimulation, social engagement, and family connection.

  • TheKey iPad in the home of every client, preloaded with specialized apps for cognitive stimulation
  • Curated playlists with your loved one’s favorite music to evoke joyful memories.
  • Photo sharing and video chats with family members, coordinated by your Care Specialists.
  • Cognitive and social activities selected for your loved one to match their needs and capabilities.

TheKey Memory Care Services

Every care solution includes:

A Customized Care Plan
  • Cognitive Care Assessment - We learn about your loved one’s condition and their care needs.
  • TheKey Life Story - We get to know your loved one—who they are as a person and their favorite things to do—and select activities that will inspire joy.
  • Customized Care Plan - We design a Care Plan specifically to support your loved one’s needs, including cognitive exercises and activities, and who they are as a person.
  • TheKey iPad provided in the home of every client, preloaded with specialized apps for cognitive stimulation.
TheKey Memory Care Specialists

  • TheKey Cognitive Care Certified is a requirement for all of our Care Specialists, signifying that they have completed our proprietary training program.
  • TheKey’s Advanced Cognitive Care Training covers:
    • Managing dementia-related behaviors and moods
    • Communication and redirection skills
    • Providing person-centered care and promoting joy
  • TheKey’s Memory Elite Team, our in-house experts, design our Advanced Cognitive Care Training and expertly train all of our Care Specialists.
A Team-Based System of Care
  • TheKey Care Team coordinates care, handles scheduling, and provides support for families and oversight for our Care Specialists.
  • Monthly Family Meeting - We update family members on your loved one’s care status and progress against goals. These meetings can also include other members of your care team as needed (Geriatric Care Managers, Physical Therapists, etc.).
  • 24/7 access to our local, on-call response team
  • TheKey’s Memory Elite Team resolves complex care problems and is available to clients and families for video consultations on lifestyle and care details.

Our expertly trained staff designs your customized Care Plan from the following services.*

In-Home Support for Daily Activities
  • Medication reminders
  • Grocery shopping and meal preparation
  • Light housekeeping and laundry
  • Transportation to appointments and running errands
  • Dressing and grooming assistance
  • Bathing and toileting assistance
  • Oral care
  • Lifting and transferring
  • Feeding
  • Assistance with walking
Cognitive Stimulation and Social Engagement
  • Cognitive exercises and brain games preloaded on TheKey iPad
  • Curated playlists with your loved one’s favorite music to evoke joyful memories.
  • Photo sharing and video chats with family members, coordinated by your Care Specialists.
  • Cognitive and social activities selected for your loved one to match their needs and capabilities—and the things they enjoy.
TheKey Preferred Services
  • Medical appointment support (Transportation, taking notes, and follow up with family.)
  • Referrals to trusted professional partners (Geriatric Care Managers, Fiduciaries, Private Therapy, Rehab Service, Home Mobility Support, Concierge Doctors, etc.)

* Note: The number of hours in your care visit will affect the number of activities that can be completed in a given day. Activities will be prioritized depending on need and care goals.

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TheKey is a new level of service from Home Care Assistance.

Learn More

We‘re Here
to Help


Have questions or want to learn more? Just give us a call or submit your email. We’ll respond within one business day.

650-398-3721
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