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Home Care Assistance is building the best team of in-home memory care professionals to serve TheKey clients. Join us!

If you have questions about our application process or job requirements, send an email to [email protected] to reach a recruiting specialist.

TheKey Memory Care Specialists are employees of Home Care Assistance. Home Care Assistance prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Joy and purpose every day, at every stage. That’s TheKey.

Alamo's unparalleled in-home solution for families supporting a loved one with memory problems or cognitive decline, offered by Home Care Assistance.


When you realize your mom, dad, or spouse needs help, everything changes.

It can be scary, overwhelming, and hard to know where to turn or who to trust. We get it. That’s why TheKey offers personalized memory care at home, a complete care solution based on cognitive research and built on years of proven success helping families like yours.

If you're just beginning your care journey or far down the path, we have a solution that’s right for your needs. You choose your level of service, and we’ll develop a Care Plan that’s as unique as your loved one—and designed to adapt with them over time. So you can get back to being their daughter, son, or spouse again.

Five Care Solutions

We have a plan as unique as your loved one.

From minor memory problems and confusion to behavioral issues like aggression or wandering and round-the-clock care, TheKey has a solution with options for the right level of care to keep your loved one living safely at home.

See the details for our care solutions.

Our Service

A Family

Only TheKey combines learning from the latest research and clinical studies in cognitive stimulation therapy with over 10 years of experience that our company, Home Care Assistance, has in delivering home care, using our Cognitive Therapeutics Method™.

We get to know your parent or loved one, understand their needs and likes, then design a customized Care Plan based on who they are as a person—not a patient. Your loved one gets the care and engagement they deserve, and your family gets the support you need.

  • We hand select our highly trained Memory Care Specialists to be a great fit as a companion and to meet your family’s unique care needs.
  • Your dedicated Care Specialists provide companionship and personalized memory care with oversight by TheKey Care Team and our Memory Elite Team.

A New System of Care Built on Years of Learning

Expertise and Experience

Our approach to care is informed by an advisory board of medical and academic experts, plus our learning from over 10 years of experience supporting families using our Cognitive Therapeutics Method™. Our Memory Elite Team resolves complex challenges and is available for consultations with families.

Trained Care Specialists

TheKey’s Memory Care Specialists are the best of our best caregivers. We draw from the top 10% of our most experienced and passionate care professionals. In addition to our standard caregiver training, all of our Memory Care Specialists must complete TheKey’s Advanced Cognitive Care Training.

Continuity of Care

Our unique monthly payment model ensures continuity of care from dedicated Care Specialists—at a set monthly price. We work with you to determine the hours and support you need, then recommend the right care solution. As your needs change over time, you can easily adjust your level of service.

Our Advantage

A Clear

TheKey offers your family the benefits of both memory care in a facility and traditional in-home care—without the disadvantages. Our solution provides safety and cognitive care supervision with help from dedicated Memory Care Specialists, all in the familiar comfort of home.

Through our Cognitive Care Assessment, we get to know your loved one—their favorite foods, music, activities, hobbies—and what brings them joy and a sense of purpose so we can support their needs and their passions. TheKey also provides an iPad in the home for every client to facilitate cognitive exercises and to connect virtually with family members, supported by our Care Specialist.

Standard Home Care Memory Care Facility TheKey
Dedicated Caregivers
Advanced Cognitive Care Training
Personalized Care Plan Supporting Joy and Purpose
Comfort of Home
Cognitive Care Supervision
TheKey Preferred Services
Access to TheKey’s Memory Elite Team
iPad for Cognitive Exercises and Connecting with Family

“TheKey offers families an entirely new care solution for loved ones with cognitive decline.”


“TheKey offers families an entirely new care solution for loved ones with cognitive decline.”

Through my experience building and leading Home Care Assistance, I saw the opportunity for a new approach to graceful aging that’s equal parts art and science, high-touch and high-tech. TheKey is the perfect solution for honoring the older loved ones in your life with dignity and independence even as their cognitive and physical needs evolve over time.

Lily Sarafan

TheKey Founder & Chairwoman


Learn More

We‘re here to help.

Have questions or want to learn more?
Just give us a call. A Home Care Assistance Care Advisor will respond within one business day.

(650) 398-3721

Find Us

190-G Alamo Plaza

Alamo, CA 94507

What You Should Know About Home Care Services By Home Care Assistance Obtaining the services of a quality home care service provider is possible after doing good research. Many of the businesses that are designed to help the elderly within their homes do a great job, but you will want to work with the absolute best. That's why many people choose Home Care Assistance, a leading elder care provider that may be exactly what you are looking for.

Caregiver for your loved ones in the comfort of their own house in Alamo California

The goal of every family member that cares for their elderly parents is to make sure they get proper care every day. Instead of placing them in an assisted living facility, it would be better to provide them with this assistance within their own home. There are many companies that provide these services, some of which are both reliable and affordable. That is exactly what you will get with Home Care Assistance, especially when it comes to senior an elderly care.

Live In Caregiver San Ramon

Learn about our live in care giver services and how we can help you twenty four hours a day.

Senior Care Tassajara

This type of assistance can range from helping them with their laundry to making sure that their medications are taken on time. They can also assist them with dressing, bathing, and simply providing them with someone to talk to while they are there.

Elderly Care Lafayette

Many of these providers are there to help individuals that now suffer from either physical or mental ailments including dementia, Parkinson's, and Alzheimer's.

Alzheimer's Care

Alzheimer's is a medical condition that affects over 3 million people. It's most well-known symptom is memory loss. Cognitive decline can be gradual, but it can get to the point where they may not remember people in their own family. Mood changes and behavioral disorders may also develop, necessitating a home care provider to help out.

Parkinson's Care

Parkinson's is another debilitating condition, a disorder that will affect their central nervous system. The symptoms of this condition will include intermittent or constant trembling, plus their ability to move about will also be affected.

Dementia Care

Those that suffer from dementia number in the millions, and it is a chronic condition that could last their entire life. The symptoms of this condition will include muscular, psychological, and cognitive disabilities including mental confusion, restlessness, and personality changes.

Stroke Care

Individuals that are dealing with the aftereffects of a stroke will certainly need home care assistance. Depending upon the severity of the stroke, and how they have been affected, they may require someone to live with them constantly. Hundreds of thousands of people are diagnosed with this every year, and incident that can affect their vision, muscles, and may paralyze part of their body.

Cancer Care

One of the most dangerous diseases that people can develop, cancer kills millions annually. If you have an elderly loved one that has been diagnosed with cancer, it is so important that they have proper care around the clock. Cancer can affect virtually every area of the body including the major organs. If they are on some type of chemotherapy, or other treatments, a home care provider can help them as they go through these sessions. That's why contacting the professionals at Home Care Assistance is so important if you want them to have access to professionals that will assist them with all of these debilitating conditions.

About Our Caregiving Services

The professional caregivers at Home Care Assistance will ensure that your loved one will receive the best help every single day. Whether they will be there perpetually, or only on certain days, they will make sure that this elderly person or persons can get the help that they need. If you would prefer not sending your loved one to a facility, you can count on this company to assist them at their home. It's a great way to ensure that they feel comfortable, all the while receiving the help and treatments that are necessary while dealing with their medical problems.

Home Health Care

Home Health Aid

24 Hour Care

Full time and around the clock caregivers are also available. Home Care Assistance5 out of 5 stars with 9
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Post Traumatic Brain Injury Care (TBI)

Memory Care

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