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Get Started
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Home Care Experience

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Hours Care Each Year

What Care Looks Like at Every Stage

Making the decision to accept help is never easy—it can feel like admitting defeat. But the truth is, getting support early often means staying independent longer. Here’s what care can look like at different stages, designed around your routines, your preferences, and your goals.

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Early Support

When you want to stay ahead of challenges

  • You’re managing fine but small chores like housekeeping, meal prep, and getting to appointments are getting harder

  • You’re feeling more isolated since your spouse passed or friends moved away

  • You’re recovering from a health event and need temporary help getting back to yourself

  • You want someone checking in regularly without making you feel like you’re “being watched”

  • Your family lives far away and you’d like someone local who can help and keep them informed

What TheKey provides at this stage:

A caregiver visits a few times a week to help with the tasks that have become more challenging—preparing meals you enjoy, handling household chores, and providing transportation to appointments or social activities. They become a familiar face you look forward to seeing, someone who respects your routines and independence while giving you the support that helps you stay in your home. Your family gets peace of mind, and you get companionship without feeling like you’re losing control.

Increasing Needs

When daily tasks require more consistent support

  • You need help with personal care like bathing, dressing, or medication reminders

  • Mobility is becoming more challenging and you’ve had a fall or near-miss

  • You’re noticing memory changes and it’s affecting your daily life

  • You have chronic health conditions that require monitoring and coordination with your doctors

  • You’re spending too much time alone and it’s affecting your mood and motivation

What TheKey provides at this stage:
Daily caregivers who know your preferences, respect your dignity, and help with personal care, mobility support, and medication reminders. They work with your routines—not against them—encouraging you to stay active and engaged while handling the tasks that have become difficult or unsafe to do alone. A Caregiver Manager coordinates with your doctors and adjusts your plan as needs change. You maintain your independence and decision-making while getting the consistent support that keeps you safe and comfortable at home.

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Complex Care

When intensive support helps you stay home

  • You need around-the-clock care but you’re determined to stay in your own home

  • You have multiple chronic conditions that require skilled nursing services

  • You have advanced memory challenges and need specialized dementia care

  • Your doctor or family is suggesting a facility, but you want to explore home care options first

  • You’re navigating end-of-life care and want to be comfortable and surrounded by familiar things

What TheKey provides at this stage:
Comprehensive 24/7 care that brings facility-level support into your home, with caregivers trained in dementia care, skilled nurses who manage medications and communicate with your physicians, Client Success Managers who oversee every detail. You stay in the home you’ve built, surrounded by your belongings and memories, with consistent caregivers who know your preferences and treat you with the dignity you deserve. This is intensive, professional care that honors your wish to age in place.

How the Balanced Care Method® Supports You

Every caregiver who works with you is trained in our Balanced Care Method®—a research-informed approach that goes beyond basic assistance to actively support your physical, mental, and emotional well-being. Here’s what that means for your daily life:

Flex Your Mind

Your caregiver keeps your mind active through engaging activities that you actually enjoy—whether that’s working on crossword puzzles over morning coffee, discussing current events, learning a new card game, or reminiscing about your life experiences. This cognitive engagement isn’t busywork; it’s proven to help maintain mental sharpness and keeps your days interesting.

Nourish & Hydrate

Meals become something to look forward to again. Your caregiver learns what you like to eat, when you prefer to eat it, and how you like it prepared—then makes it happen. Whether it’s your traditional family recipes or just ensuring you’re eating regularly and staying hydrated, nutrition support is tailored to your tastes and dietary needs, not just delivered on a schedule.

Move More

Movement fits naturally into your day based on what you can do. A morning walk to get the mail. Gentle stretches while watching the news. Standing at the counter to help prep vegetables if you’re able. Your caregiver adapts to your mobility level, encouraging activity that maintains your strength and independence without pushing beyond what feels comfortable.

Connect With Others

Isolation is one of the biggest threats to well-being as we age. Your caregiver becomes a regular, trusted presence—someone who knows your stories, your sense of humor, your preferences. They help you stay connected to family through video calls, accompany you to social activities if you want, or simply provide the daily conversation and companionship that makes home feel less lonely.

You Can Be Family AgainaEngage With Joy and Purpose

Your days have meaning and structure. Whether it’s tending to your garden, working on hobbies you’ve always loved, staying involved in community activities, or just having real conversations about things that matter to you, your caregiver helps you stay connected to the things that make you who you are—not just the person who needs help.

Sleep Well

Good sleep requires consistent routines. Your caregiver helps establish calming evening patterns that work for you—dinner at the time you prefer, help with nighttime medications, a comfortable environment. Better sleep means you wake up feeling more refreshed, with more energy for the activities you want to do.

What Seniors Are Saying

"I am extremely happy with TheKey. They have been a God send for my mom...I have piece of mind knowing that she is in good hands. Can't thank them enough for all that they have done for mom."

Kimberly C.

Lincoln, NE

"Reliable, highly communicative, compassionate, and skilled. I am very impressed with TheKey. My 96yo mother felt comforted by each of the competent and gentle overnight aides, and I can not say enough about the personalized attention I received...I recommend this agency without reservation."

Krystin K.

Frederick, MD

"Great home care agency!! You can tell that they actually care about the patients. Every person I have come in contact with is very responsive and kind. I would highly recommend."

Nicole B.

Monterey, CA

"Staff and caregivers are fantastic. Mom finally got the help she needed and the stress is off the family. Absolutely recommend this agency! Their attention and care is top notch."

Elizabeth J.

Centennial, CO

"Amazing company hands down! They’re very attentive to their clients' care needs, The company staff is very trained with all levels of care."

Jessica C.

Fort Worth, TX

"Great service and a caring attitude. They have been most helpful and I am thankful they are there to help my mom."

Tiffany J.

Cleveland, OH

"From office staff to caregivers - they have made this process stress free. We are so grateful for the care they have provided!"

Lauren T.

Roanoke, VA

"Great Organization with a Professional and Friendly staff. They will take the time to listen and help with your needs . I highly recommend"

Bryant L.

Lynchburg, VA

Getting Started Is Simpler Than You Think

Every situation is unique—we take time to understand yours, serving as a partner who guides you forward with clarity and confidence.

01

We Start by Listening

Your care journey begins with a conversation. We’ll answer your questions, explore your options, and help you decide on the right fit with no pressure, just guidance.

02

We Design Care Around the Individual

For your assessment, we meet you in your space, building trust as we create a personalized care plan that centers on your routines, preferences, and goals.

03

We Support You at Every Step

Along with your personally matched caregiver, your dedicated care team includes a Caregiver Manager and a Client Success Manager, both available 24/7 to keep everything running smoothly.

Talk to Our Care Team

Questions Seniors Ask

It’s normal for some things to take longer as we age. But if you’re avoiding activities you used to enjoy because they’ve become difficult, if you’re worried about safety (falling, forgetting medications), or if isolation is affecting your mood—these are signs that some support could help you maintain your independence longer. The key is: are these changes limiting your ability to live the life you want?

Actually, the opposite is often true. Many people find that getting support with the difficult tasks gives them more energy and confidence to do the things they want to do. You’re not giving up control—you’re adding help so you can stay in your home and maintain your routines. You decide what help you want, when you want it, and how it’s provided.

Personal connection matters, which is why we carefully match caregivers based on personality and interests, not just skills. That said, if the match isn’t right, we’ll make a change. You’re not stuck with someone you don’t connect with. Your comfort and trust in your caregiver is essential, and we’ll work until we get it right.

Cost varies based on how many hours of support you need per week and what type of care you require. We’ll work with you to design a plan that fits your needs, whether that’s a few hours a week or more comprehensive support. Some long-term care insurance policies cover in-home care, and we can help you navigate those benefits.

Our caregivers are professionally trained in our Balanced Care Method®, background-checked, insured, and employed by TheKey as W-2 employees. More importantly, they’re supported by a full team—if your caregiver is sick, we handle the replacement. If your needs change, we adjust the plan. If there’s an issue, a Client Success Manager is available 24/7. You’re not managing an employee; you’re working with a professional care team.

Absolutely. In fact, that’s how most people begin. Starting with light support—a few hours a week for companionship and help with errands or housekeeping—often makes the transition easier. As you build trust with your caregiver and see how it improves your daily life, you can add more hours or services whenever you’re ready.

Age on Your Terms

You’ve spent a lifetime being independent, capable, and in control. Getting support doesn’t change that—it enhances it. Let us help you stay in the home you love, doing the things that matter to you, living life on your terms.

Talk to Our Care Team