icon-phone-18x18-white(866) 475-4967 Email Us
Careers map-pin Locations facebook instagram linkedin
Get Started
Careers map-pin Locations facebook instagram linkedin

Brain Health Academy adds

Traditional training teaches what to do. This teaches why it matters.

Caregiver education appropriately focuses on safety, daily living, and the practical responsibilities of care. Brain Health Academy builds on that foundation with advanced instruction in brain health, behavior, and meaningful connection.

Foundational training covers

Safety and daily living

  • Personal care and hygiene routines
  • Home safety and fall prevention
  • Medication reminders and mobility support
  • The practical responsibilities of a caregiving day

Brain Health Academy adds

Understanding the person

  • How memory, language, judgment, and perception changes affect daily life
  • Reading refusal, wandering, agitation, and withdrawal as communication
  • Responding to Alzheimer's, Lewy body dementia, frontotemporal dementia, Parkinson's, stroke, aphasia, and traumatic brain injury
  • Using routine, environment, and meaningful activity to reduce distress

Behavior is communication

A single word rarely tells the whole story.

A person living with dementia is often described in one word. Brain Health Academy trains caregivers to look underneath it. Tap a word to see what they're trained to look for.

Resistant

Confusion about what's being asked, fear of losing control, or a request that no longer makes sense given how the person now experiences the moment.

Wandering

A search for purpose, a former routine trying to complete itself, or an unmet need the person can no longer put into words.

Withdrawn

Pain that hasn't been named, boredom in a day with too few real invitations, or a loss of purpose that hasn't yet been noticed.

I want to go home

An emotional need for safety and comfort, not a factual confusion to correct. Caregivers learn to listen for the feeling behind the words.

THEKEY-102-F7A8064-600x600 THEKEY-102_F7A8008_240x360
Brain health happens between appointments

A physician sees a person a few times a year. A caregiver is there every week.

Those hours matter. They create ordinary, repeated opportunities to support movement, hydration, social connection, cognitive engagement, and purpose — and to notice when something important has changed. Brain Health Academy prepares caregivers to make those everyday moments more intentional, not just occupied.

  • A specialist visit: A few times a year
  • Time with a caregiver: Every week, in the home
  • What fills that time: The difference brain-health training makes
Science translated into practice

Six shifts in how caregivers are trained to think

Knowledge alone doesn't change care. Brain Health Academy pairs clinical concepts with real scenarios, guided discussion, and practice — so these shifts become instinct, not theory.

Recognition

Anosognosia isn't denial

A person may genuinely be unable to recognize changes in their own abilities. Understanding the neurology reduces unnecessary confrontation.

Interpretation

Behavior is communication

Resistance, agitation, or withdrawal may reflect pain, fear, boredom, or an unmet need — not defiance.

Environment

The room can be the intervention

Sometimes changing the setting, routine, or cue works better than trying to change the person.

Ability

Support before you replace

Good care doesn't simply do more for someone. It helps a person keep doing what they can still do.

Identity

What matters shapes the care

Interests, relationships, routines, and sources of pride become the material caregivers use to build a meaningful day.

Connection

Joy is part of good care

Even as abilities change, the right invitation — adapted to the moment — can preserve connection and enjoyment.

Part of a larger standard of care

Education, daily practice, and matching — working together

1

Understand

Brain Health Academy™

Advanced education in brain health, dementia, and neurological conditions — the why behind the behavior. 

2

Practice

Balanced Care Method®

Evidence-informed healthy-aging behaviors — nutrition, movement, and cognitive engagement — built into every day. 

3

Match

TheKeyMatch™

Assesses each client's cognitive, physical, and emotional needs to select the right caregiver for the person. 

Care that sees more

Small distinctions. In the home, they change everything.

A person is described as "resistant."

A trained caregiver asks what's underneath the resistance.

A client spends most of the day sitting.

The caregiver looks for a meaningful invitation to move — not a command to exercise.

Someone repeatedly asks to go home while sitting in their own living room.

Rather than correcting them, the caregiver listens for the need behind the words.

A client can no longer do an activity exactly as they once did.

The caregiver adapts it thoughtfully, so its meaning and joy remain.

We’re changing how people live and age at home.

By 2050, the number of people in the U.S. age 65 and over will swell to almost 90 million, about twice the current population. We're ready to help.

TheKey Home Care is passionate about helping older adults live well in their own homes as they age, improving the quality of life for our clients—and those who love them.

83-IMG-1245-600x400 THEKEY-104_F7A8905_240x360
37-IMG-0634-600x400 Select-THEKEY-KITCHEN_STILLS_FA0001_240x360

The best home care combines expertise and heart.

For over 20 years, TheKey Home Care has delivered quality in-home care, supporting older adults with a wide range of needs and age-related conditions. We've provided over a million hours of care to families just like yours. Today, we're the country's leading provider of premium in-home care, offering an even broader range of care services.

Team-Based Approach

Behind every caregiver is a team of trained professionals who work together to be sure our clients and their families receive the seamless care they need.

If you're looking to make a real difference every day—and build a career in a growing industry, please see our current openings.

See Current Openings