16 West 22nd St, Suite 306, New York, New York 10010
646-693-3550
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What Makes Care With TheKey Different

We build home care around what makes life meaningful, using a whole-person approach that addresses your daily needs while actively supporting your independence, engagement, and quality of life.

Science-Backed, Whole-Person Care

Our proprietary Balanced Care Method® goes beyond helping with daily tasks. It's designed to keep your mind sharp, your body strong, and your days full of purpose.

Six evidence-based pillars guide every interaction: cognitive stimulation, nutritious meals, physical movement, social connection, meaningful activities, and restful sleep. You get care that helps you thrive, not just get by.

Local Caregivers, National Strength

You get the personal attention of caregivers and care managers who live in your New York City community, supported by TheKey's comprehensive training, clinical resources, and 25+ years of home care experience.

That means deeply local care with the stability and standards of a leading national organization.

Our Personalized Home Care Services in New York City

We’re here to grow with your needs, offering flexible care options that adapt as your situation changes, from a few hours of companionship to comprehensive 24/7 support.

In-Home Care

Hourly, 24/7, or live-in support that helps you stay engaged and independent.

Alzheimer's & Dementia Care

Specialized memory care that preserves comfort, familiarity, and dignity.

End-of-Life Care

Comfort-focused care and emotional support during advanced illness.

See All Services in New York City

About TheKey of New York

From the Upper West Side to Brooklyn Heights, Jackson Heights, and beyond, our New York team brings deep experience supporting older adults in one of the most diverse, fast-paced cities in the world. Backed by TheKey’s nationwide standards, we provide consistent, relationship-driven care rooted in empathy and respect.​

You receive personalized attention from a team that understands the realities of NYC living: transportation challenges, high-rise homes, complex healthcare systems, and the importance of dependable support.

“New York families rely on us because we lead with compassion, cultural understanding, and genuine connection. Our mission is to make care feel personal, dignified, and truly supportive.”

— Rachel Anderson-Capone, MSW, General Manager

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Meet Our Dedicated New York City Team

Our caregiving teams live and work in your community. Get to know some of the dedicated professionals who make personalized care possible.

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Get Started in Three Simple Steps

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We Start by
Listening

Your care journey begins with a conversation. We’ll answer your questions, explore your options, and help you decide on the right fit with no pressure, just guidance.

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We Design Care Around the Individual

For your assessment, we meet you in your space, building trust as we create a personalized home care plan that centers on your routines, preferences, and goals.

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We Support You at Every Step

Along with your personally matched caregiver, your dedicated care team includes a Caregiver Manager and a Client Success Manager, both available 24/7 to keep everything running smoothly.

Find Care That Centers Your Needs

Let's talk about what you need. Our New York City care team is here to listen, with no pressure and no scripts, just honest guidance to help you find the right path forward.

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