Your Neighbors, Your Care Team

Destiny DeHamer is the General Manager for TheKey in the Spokane's Coeur d'Alene region, where she leads concierge home care operations with a strong focus on quality, accountability, and client experience. She holds a Bachelor of Business Administration in Marketing from Eastern Washington University and brings a background in growth strategy and operational leadership within senior services. Destiny's career has centered on expanding access to high-quality in-home care while building strong partnerships across the healthcare community. She is known for elevating service standards, strengthening team performance, and ensuring consistent, reliable care delivery. Her leadership emphasizes responsiveness, thoughtful care coordination, and measurable outcomes that directly impact client satisfaction and retention. As President of the Senior Action Network of Eastern Washington, Destiny also champions advocacy and collaboration across the senior care landscape. She is deeply committed to helping older adults remain independent at home, supported by exceptional care and trusted leadership.

Jennifer Geist is a Regional Director at TheKey, overseeing home care operations across Greater Los Angeles, Colorado, Oregon, and Washington. With more than 25 years of experience in senior services and operations, she brings extensive expertise in leading multi-site operations, developing high-performing teams, and driving sustainable growth and quality outcomes across diverse markets. Jennifer began her career directly supporting care teams and families navigating complex health needs, which shaped a leadership approach grounded in empathy, service, and accountability. This early experience provided her with a deep understanding of the realities faced by caregivers and clients alike, this insight continues to inform her decision-making today. Throughout her leadership journey in home care, Jennifer has played a critical role in strengthening operational performance while maintaining a strong focus on individualized, relationship-based care. She works closely with local leadership to ensure continuity, responsiveness, and dignity remain central to the care experience. She understands that care delivered in the home is deeply personal, and she prioritizes systems and leadership practices that support trust, consistency, and meaningful client outcomes. Jennifer's work has focused on improving caregiver engagement, developing local leadership, and enhancing care quality metrics. She is known for balancing operational rigor with compassionate leadership, ensuring that business growth aligns with TheKey's commitment to excellence in care. She leads with mentorship, integrity, and accountability, fostering cultures where teams feel supported, empowered, and aligned around shared standards of performance. At the center of her work is a steadfast commitment to honoring each client's independence, dignity, and quality of life, while supporting the caregivers and leaders who make that care possible.

Jodi Bezold is a Client Success Manager at TheKey in Spokane (Liberty Lake), Washington, where Jodi helps families arrange in-home care that supports older adults in living comfortably and safely in their own homes. By meeting with clients and their loved ones, Jodi gains insight into daily routines, preferences, and the level of support needed to maintain independence.

Jodi collaborates with caregivers and care teams to help ensure services remain consistent and responsive as care needs evolve. Known for a dependable and thoughtful approach, Jodi focuses on building strong relationships with the families served while supporting positive care experiences.

Through attentive coordination and clear communication, Jodi helps ensure clients receive reliable support that promotes dignity, well-being, and confidence at home.

Alexia Chunn serves as a Caregiver Manager at TheKey, where she supports caregivers and ensures families receive compassionate, high-quality care that allows older adults to thrive safely at home. In her role, Alexia focuses on caregiver support, client satisfaction, and maintaining the standards of professionalism and dignity that define TheKey’s approach to aging in place.

Alexia is known for her collaborative leadership style and strong commitment to operational excellence. She works closely with caregivers to provide guidance, coaching, and resources that help them deliver consistent, person-centered care. Her ability to balance team development with client needs helps create reliable care experiences for families while fostering a supportive environment for caregivers.

Dedicated to TheKey’s mission, Alexia is passionate about helping older adults maintain independence and quality of life while giving families confidence that their loved ones are receiving attentive, respectful care at home.

Katelynn Kline is a Client Success Manager at TheKey in Spokane (Liberty Lake), Washington, where Katelynn helps families arrange personalized support for older adults living at home. By learning about each client’s daily routines, preferences, and care priorities, Katelynn helps shape services that reflect individual needs and promote comfort.

Katelynn works in partnership with caregivers and care teams to keep services organized and responsive as situations evolve. Known for a thoughtful and approachable style, Katelynn focuses on building strong relationships with the families served while supporting consistent, dependable care.

Through attentive planning and clear communication, Katelynn helps ensure clients receive meaningful support that allows them to maintain independence and well-being in familiar surroundings.