1600 S Main St, Suite 320, Walnut Creek, California 94507
925-239-4920
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What Makes Care With TheKey Different

Your life is more than a list of tasks. Our care is built around the full picture—your routines, your relationships, and everything that makes each day worth living.

Science-Backed, Whole-Person Care

Our proprietary Balanced Care Method® goes beyond helping with daily tasks. It's designed to keep your mind sharp, your body strong, and your days full of purpose.

Six evidence-based pillars guide every interaction: cognitive stimulation, nutritious meals, physical movement, social connection, meaningful activities, and restful sleep. You get care that helps you thrive, not just get by.

Local Caregivers, National Strength

You get the personal attention of caregivers and care managers who live in your East Bay Area community, supported by TheKey's comprehensive training, clinical resources, and 24+ years of home care experience.

That means deeply local care with the stability and standards of a leading national organization.

About TheKey East Bay Area

Our East Bay team combines deep regional experience with the proven standards of TheKey’s nationwide network.

You receive personalized attention from caregivers, Client Success Managers, and Caregiver Managers who live here—people who understand the diverse languages, cultures, and resources that make up our communities—supported by advanced training and a commitment to exceptional care.

East Bay Families Trust TheKey

“Care is personal. I’m grateful for our East Bay team, who bring empathy, cultural understanding, and professionalism to every family we serve.”

— Jessica Thomas, Regional Director

Jessica Thomas
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Meet Our Dedicated East Bay Area Team

Our caregiving teams live and work throughout Oakland, Berkeley, Walnut Creek, Concord, and beyond, bringing empathy, cultural awareness, and professional expertise to every home.

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Get Started in Three Simple Steps

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We Start by
Listening

Your care journey begins with a conversation. We’ll answer your questions, explore your options, and help you decide on the right fit with no pressure, just guidance.

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We Design Care Around the Individual

For your assessment, we meet you in your space, building trust as we create a personalized care plan that centers on your routines, preferences, and goals.

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We Support You at Every Step

Along with your personally matched caregiver, your dedicated care team includes a Caregiver Manager and a Client Success Manager, both available 24/7 to keep everything running smoothly.

Find Care That Centers Your Needs

Talk to our East Bay care advisors today. We’ll answer your questions and help you explore the right care plan for your family.

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