Looking for Home Care Assistance? You’re in the right place! Search for your local office

Looking for Home Care Assistance? You’re in the right place! Search for your local office

We’re TheKey, formerly Companions & Homemakers private pay division, the most trusted senior care experts in the Greater Hartford Area.

We have the best caregivers ready to help—so you can live well in the home you love.

The best home care combines expertise and heart.
For over 20 years, TheKey has delivered quality in-home care, supporting older adults with a wide range of age-related needs. We’ve provided millions of hours of care to families just like yours. Today, we’re the country’s leading provider of premium in-home care, offering an even broader range of care services.

We’re passionate about helping older adults live in their own home as they age, improving the quality of life for our clients—and those who love them.

Connecticut DCP Registration Certificate: HCA.0001801
TEAM-Based Care
Meet Your Team
Behind every caregiver is a full-time Care Team, providing oversight and guidance to caregivers—and support to you and your family.
  • Client Care Managers
  • Staffing Manager(s)
  • Expertly trained caregiver(s)
Exceptional Care at Home for Older Adults
Our caregivers are managed by our team, thoroughly vetted, background checked, and trained to provide personalized care, tailored to your needs. We get to know you and your care needs, and then design a flexible Care Plan just for you, from a few hours a day of help to 24/7 support.

Our high-quality in-home care offering includes: Companionship, Help at Home, 24/7 Care, Live-in Care, and Respite Care.

You’ll get the in-home care solution you need—and always be informed and in control.
TheKey helps with home care, daily acitivies and much more
  • Help At Home
  • Respite Care
  • 24/7 Care
  • Live-In Care
  • Companionship
  • Personal Care and Hygiene
  • Medication Reminders
  • Staying Active
  • Grocery Shopping
  • Light Housekeeping
  • Meal Prep
  • Social Activities and Connection
  • Transportation and Errands
  • Hobbies and Passions
  • Cognitive Engagement
  • Meaningful Activities

Our Advantage

What makes TheKey different?
Quality. Our people. And we really know our business.

Every care visit is backed by years of experience delivering over a million hours of exceptional service to families who expect the best personalized care for their loved ones.
A Team-Based Approach
Behind every professional caregiver is a full-time Care Team of experts, providing ongoing guidance to our caregivers—and support to you and your family.
Expertly Trained Caregivers
Our caregivers are experienced employees. They are managed by our team, thoroughly vetted, comprehensive background checked, and trained to provide personalized care tailored to your needs.
Health and Wellness
Our Balanced Care Method™ emphasizes a holistic approach that focuses on whole-person wellness so our clients can live happier, healthier lives.
We are the experts in our community.
At TheKey, we believe in collaboration and partnership. Our knowledge and expertise allow us to coordinate care seamlessly with other professionals and healthcare providers throughout the West Hartford area, including major hospitals and elder care facilities.
Service Areas
We’ve got you covered.
Our office is located in Bishop’s Corner of West Hartford. We serve West Hartford, the Farmington Valley, and East of the river. We also service the I91 and I84 corridors in the Hartford area. We provide care across central Connecticut—with experienced and compassionate caregivers who are ready to serve you. If you don’t see your town below, don’t worry and give us a call. We may still have caregivers in your area ready to help:

    • Avon
    • Berlin
    • Bloomfield
    • Bristol
    • Burlington
    • Canton
    • East Granby
    • East Hartford
    • East Windsor
    • Enfield
    • Farmington
    • Glatonsbury
    • Granby
    • Hartford
    • Hartland
    • Manchester
    • Marlborough
    • New Britain
    • Newington
    • Plainville
    • Rocky Hill
    • Simsbury
    • Southington
    • South Windsor
    • Suffield
    • West Hartford
    • Wethersfield
    • Windsor
    • Windsor Locks
    • Ashford
    • Brooklyn
    • Canterbury
    • Chaplin
    • Eastford
    • Hampton
    • Killingly
    • Plainfield
    • Pomfret
    • Putnam
    • Scotland
    • Sterling
    • Thompson
    • Windham
    • Woodstock
    • Andover
    • Bolton
    • Columbia
    • Coventry
    • Ellington
    • Hebron
    • Mansfield
    • Somers
    • Stafford
    • Tolland
    • Union
    • Vernon
    • Willington
  • The staff is respectful, kind and knowledgeable about dementia. They help me with my family member’s dementia.
    — Margaret B., East Hartford, CT
  • Excellence of service.
    — Marlene R., Farmington, CT
  • The [helper] I have had for almost a year and a half is just wonderful. She will do almost anything to help, and knows my needs well and shows much initiative.
    — Eleanor S., Farmington, CT
  • Casandra is a perfect companion for Mom. She is patient and kind. Sometimes Mom can be a bit overwhelming but Casandra doesn’t get rattled and Mom appears to enjoy her company.
    — Heather T., Manchester, CT
  • I have utilized TheKey in the past and it was the first place I called when I needed help for dad. They were able to find a great caregiver - one that my dad feels comfortable with and has things in common. TheKey is reliable and dependable. They work with you to develop the right care plan and also help liaise with our LTC company which frees up my time and takes away some stress. Our caregiver is extremely nice and truly cares about my dad. He and my dad have a lot in common and he’s easy to trust. The office team has been great- finding the perfect caregiver and not giving up until they did (my dad lives in a location that is hard to service). They have all been responsive and dependable and very helpful.
    — Barbara S., Harwinton, CT
  • Responsive to our needs and consistent caregivers.
    — Madeleine H., West Hartford, CT
  • Very professional, organized, and the caregivers are awesome.
    — Dave W., South Windsor, CT
  • Super reliable, quality care. Excellent communication. We have never had a lapse in care when our mother’s aide has been sick or on vacation.
    — Kearny K., Farmington, CT
Help us understand your care needs. Then we’ll set up a free phone consultation so you
can get the right support and services to live and age successfully at home.
Trusted leader and proud member of:

The West Hartford Chamber of Commerce, the Alzheimer’s Association / CT Chapter.

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