Looking for Home Care Assistance? You’re in the right place! We’ve changed our name to TheKey. Learn More

Looking for Home Care Assistance? You’re in the right place! We’ve changed our name to TheKey. Learn More

We’re TheKey, formerly Home Care Assistance, is the most trusted senior care experts in the Greater Hartford Area.

We have the best caregivers ready to help—so you can live well in the home you love.

Hartford

312 North Main Street
West Hartford, CT 6117

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The best home care combines expertise and heart.
For nearly 20 years, TheKey—formerly Home Care Assistance—has delivered quality in-home care, supporting older adults with a wide range of needs and age-related conditions. We’ve provided millions of hours of care to families just like yours. Today, we’re the country’s leading provider of premium in-home care, offering an even broader range of care services.

We’re passionate about helping older adults live in their own home as they age, improving the quality of life for our clients—and those who love them.

Connecticut State License: 0001801
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TEAM-Based Care
Meet Your Team
Behind every caregiver is a full-time Care Team, providing oversight and guidance to caregivers—and support to you and your family.
  • Client Care Managers
  • Staffing Manager(s)
  • Expertly trained caregiver(s)
Exceptional Care at Home for Older Adults
First, we get to know you and your care needs, then we design a flexible Care Plan just for you.
You’ll get the in-home care solution you need—and always be informed and in control.
Home Care
From a few hours a day of help to 24/7 support, we will design a Care Plan to meet your specific needs. Our high-quality in-home care includes:
  • Companionship
  • Help at Home
  • Respite Care
  • 24/7 Care
  • Live-In Care
Memory Care at Home*
Our caregivers are expertly trained to support people living with any type of cognitive decline from mild memory problems to advanced dementia.
  • Mild Cognitive Impairment (MCI)
  • Alzheimer’s Disease
  • Vascular Dementia
  • Lewy Body Dementia
  • Frontotemporal Dementia
  • Parkinson’s Disease Dementia

* Personal care and non-medical support for people living with cognitive impairment
Specialized Care
We support people living with specific medical conditions and unique needs, providing the best care so our clients can live safely at home.
  • Parkinson’s Disease
  • Heart Health
  • After a Stroke
  • Cancer
  • End-of-Life Care
  • Hospital to Home
We help with daily activities and much more.
  • Companionship
  • Personal Care and Hygiene
  • Medication Reminders
  • Staying Active
  • Grocery Shopping
  • Light Housekeeping
  • Meal Prep and Nutrition
  • Social Activities and Connection
  • Transportation and Errands
  • Hobbies and Passions
  • Cognitive Engagement
  • Meaningful Activities

Our Advantage

What makes TheKey different?
Quality. Our people. And we really know our business.

Every care visit is backed by years of experience delivering over a million hours of exceptional service to families who expect the best personalized care for their loved ones.
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A Team-Based Approach
Behind every professional caregiver is a full-time Care Team of experts, providing ongoing guidance to our caregivers—and support to you and your family.
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Expertly Trained Caregivers
Our caregivers are experienced employees. They are managed by our team, thoroughly vetted, background checked, and trained to provide personalized care tailored to your needs.
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Health and Wellness
Our Balanced Care Method™emphasizes a healthy mind, body, and spirit. This holistic approach focuses on nutrition and wellness so our clients can live happier, healthier lives.
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We are the experts in our community.
At TheKey, we believe in collaboration and partnership. Our knowledge and expertise allow us to coordinate care seamlessly with other professionals and healthcare providers throughout the West Hartford area, including major hospitals and elder care facilities.
Service Areas
We’ve got you covered.
Our office is located in Bishop’s Corner of West Hartford. We serve West Hartford, the Farmington Valley, and East of the river. We also service the I91 and I84 corridors in the Hartford area. We provide care across central Connecticut—with experienced and compassionate caregivers who are ready to serve you. If you don’t see your town below, don’t worry and give us a call. We may still have caregivers in your area ready to help:


    • West Hartford
    • Farmington Valley
    • Glastonbury
    • Wethersfield
    • Bloomfield
    • Windsor
    • Southington
    • Manchester
    • Bristol
Help us understand your care needs. Then we’ll set up a free phone consultation so you
can get the right support and services to live and age successfully at home.
Trusted leader and proud member of:

The West Hartford Chamber of Commerce, the Alzheimer’s Association / CT Chapter.

Call Us
Get Started