Your Neighbors, Your Care Team

Beth Ann Rosario is an accomplished operations leader with more than a decade of experience driving strategic growth and operational excellence in the home care industry. As Regional Director of Operations at TheKey, she oversees multi-site performance, optimizes client service delivery, and ensures alignment between business objectives and compassionate care outcomes. With a Bachelor of Science in Marketing, Beth Ann blends analytical precision with a deep understanding of human connection leading teams that deliver exceptional experiences for clients and families alike. She is known for her ability to balance empathy with execution, developing scalable processes that strengthen TheKey's position as a trusted leader in home care.

Jaime Cittadino is an experienced Regional Manager who leads with empathy, vision, and a deep dedication to client care and operational excellence. With a Bachelor of Science and extensive experience across TheKey Care of Florida, Palm Beach & Broward-Dade, TheKey Concierge Nursing, ValueCare, and LiveWell SE Florida, Jaime brings a holistic understanding of home care management across multiple service lines. She is passionate about building strong teams, empowering caregivers, and ensuring clients receive the highest standard of personalized, compassionate care. Jaime believes that great leadership comes from collaboration, trust, and a genuine commitment to improving lives. Outside of work, she enjoys spending time with family, mentoring others, and contributing to her South Florida community.

Dawn Peluso is the General Manager for TheKey in Palm Beach County, Florida, where she leads the delivery of personalized, high-quality in-home care services for older adults and their families. She is dedicated to ensuring seniors in the Palm Beach Gardens and surrounding communities receive dependable, relationship-based support that allows them to age safely and confidently at home. At TheKey, Dawn focuses on creating a seamless care experienceâ from the first conversation through ongoing care management. She works closely with caregivers, families, and referral partners to develop individualized care plans that prioritize safety, cognitive engagement, and overall well-being. Under her leadership, her team delivers a full range of services including personal care, companionship, dementia support, and post-hospital recovery, all grounded in TheKey's Balanced Care Method. Passionate about supporting aging adults in her community, Dawn emphasizes strong communication, caregiver engagement, and trusted partnerships with local healthcare professionals. Her goal is to ensure every client receives compassionate, consistent, and dignified care in the place they call home.

Marissa PorPora serves as Director of Nursing at TheKey, where she provides clinical leadership and oversight to ensure the highest standards of in-home care for clients and families. With a strong foundation in nursing practice and care coordination, Marissa supports both caregivers and care management teams in delivering safe, personalized services in the home. In her role, Marissa oversees clinical assessments, care plan development, and ongoing quality assurance to ensure each client's needs are met with professionalism and compassion. She works closely with families, healthcare providers, and internal teams to support smooth transitions of care, address changes in condition, and maintain clear, proactive communication. Dedicated to excellence in home-based care, Marissa is passionate about strengthening clinical integrity, mentoring nursing teams, and ensuring older adults receive dignified, attentive support that allows them to remain safe and comfortable at home.

Brie Hurley is a Regional Business Development Manager at TheKey, where she leads efforts to expand access to high-quality in-home care across her region. She works closely with healthcare providers, community partners, and internal teams to build strong referral networks and ensure families can easily connect with trusted care solutions.

Brie focuses on developing strategic partnerships that align with TheKey’s commitment to personalized, relationship-based care. She collaborates with local teams to support market growth, strengthen brand presence, and create a seamless experience for clients entering care.

Known for her energy, professionalism, and relationship-driven approach, Brie is passionate about helping more families discover the benefits of aging at home. Her goal is to make TheKey a trusted resource in every community she serves, ensuring clients receive compassionate, dependable care when they need it most.

Natalie Christian is a Caregiver Manager at TheKey, where she is dedicated to supporting caregivers and ensuring the delivery of compassionate, high-quality home care. She plays an important role in coordinating caregiver teams, providing guidance, and helping align caregiver strengths with the unique needs of each client.

With a strong focus on communication and relationship-building, Natalie works closely with caregivers to foster confidence, engagement, and professional growth. Her commitment to caregiver support helps create a consistent, reliable, and personalized care experience for clients and their families.

Known for her empathy, organization, and proactive approach, Natalie is passionate about creating a supportive environment where caregivers thrive and clients can age at home with dignity, comfort, and independence.

---

Marie Holloman brings a steady, people-first approach to her role as a Caregiver Manager at TheKey. She’s known for being someone caregivers can rely on—whether they need guidance, encouragement, or a quick solution in the moment.

Marie focuses on creating strong, thoughtful matches between caregivers and clients, understanding that the right fit can make all the difference in someone’s day-to-day life. She stays closely connected to her team, offering hands-on support and making sure caregivers feel seen, heard, and set up for success.

Her calm, responsive style helps create consistency for clients and confidence for families—making the care experience feel both personal and dependable.

Taylor Keller is a Client Success Manager at TheKey who focuses on making the care experience feel seamless from the very beginning. She works closely with clients and families to understand what matters most to them, then helps translate those needs into thoughtful, well-coordinated care.

Taylor is known for her responsiveness and follow-through—she stays engaged, checks in often, and makes sure nothing falls through the cracks. Whether she’s onboarding a new client or adjusting care along the way, she brings a steady, solutions-oriented mindset to every interaction.

Her approachable style and attention to detail help families feel supported, informed, and confident as they navigate care at home.

Priscila Mazzon brings a thoughtful and detail-oriented approach to her role as a Caregiver Manager at TheKey. She has a natural ability to anticipate needs—both for caregivers and clients—which helps keep care running smoothly behind the scenes.

Priscila is especially focused on consistency and follow-through, making sure caregivers feel supported and clients receive dependable, high-quality care. She takes pride in building trust with her team, staying accessible, and stepping in wherever needed to solve challenges quickly.

Her steady presence and problem-solving mindset help create a care environment that feels organized, responsive, and truly supportive for everyone involved.

Sunnye Neto is a Client Success Manager at TheKey in Boca Raton, Florida, where she helps families coordinate in-home care that supports older adults living comfortably and safely at home. Sunnye works to understand each client’s routines, preferences, and evolving needs so care services reflect what matters most to the individuals receiving support.

In this role, she collaborates closely with caregivers and care teams to maintain consistent, well-organized care experiences. Sunnye is recognized for her approachable style, strong communication, and dedication to helping families feel informed and supported.

Her work helps ensure clients receive thoughtful, dependable care that promotes dignity, independence, and peace of mind for both clients and their loved ones.

Donna Root is a RN Client Success Manager at TheKey, helping families navigate care with clarity and confidence. With her nursing background, she’s able to quickly assess needs, identify potential concerns, and ensure care plans are both appropriate and adaptable over time.

Donna is known for being both thorough and reassuring—someone families trust to guide them through important decisions while keeping their loved one’s well-being at the center. She takes a proactive approach, staying closely involved to monitor progress and adjust care as needs evolve.

Her ability to combine clinical insight with genuine compassion helps create a care experience that feels not only safe and structured, but also deeply supportive.

Rebeca Tineo is a Client Success Manager and Registered Nurse (RN) at TheKey in Boca Raton, Florida, where she applies clinical expertise to support older adults receiving care at home. Rebeca conducts nursing assessments, evaluates health and safety needs, and helps develop care plans tailored to each client’s unique situation.

In this role, she partners with families, caregivers, and care teams to ensure services remain appropriate as care needs evolve. Rebeca is known for her compassionate approach, strong clinical insight, and ability to guide families through complex care decisions with clarity.

Her work supports consistent, high-quality care that promotes safety, dignity, and quality of life while allowing clients to remain comfortably in their own homes.