Your Neighbors, Your Care Team

Dalila Arbizu, RN, MSN, is a General Manager at TheKey, where she leads with clinical expertise and a deep commitment to delivering high-quality care in the home. With an advanced nursing background and years of healthcare leadership experience, Dalila brings a strong foundation in patient advocacy, operational excellence, and team development. As a registered nurse prepared at the master's level, Dalila has built her career at the intersection of clinical care and leadership. She is known for fostering accountable, compassionate teams focused on safety, compliance, and individualized support. Her approach emphasizes collaboration across caregivers, families, and healthcare partners to ensure continuity of care and the highest standards of service. A dedicated advocate of the Alzheimer's AssociationÂŽ, Dalila is passionate about supporting individuals and families navigating memory loss. She is committed to helping older adults age with dignity, independence, and trusted care at home.

Abbie Canta is a Client Success Manager at TheKey in Daly City, California, where she works closely with families and care teams to ensure older adults receive personalized support in the comfort of their homes. She conducts in-home assessments and helps shape care plans that reflect each client’s routines, preferences, and evolving needs.

Abbie brings a relationship-centered approach to her work, building trust with families while supporting caregivers in delivering dependable, compassionate care. She is known for her thoughtful communication, responsiveness, and commitment to creating positive care experiences.

Through strong coordination and attention to detail, Abbie helps ensure clients and their families feel supported, informed, and confident as they navigate the aging journey.

Sarah Duran is a Client Success Manager at TheKey in Palo Alto, California, where she helps families coordinate in-home care for older adults who wish to remain in familiar surroundings. Sarah takes time to understand each client’s daily routines, personal preferences, and evolving support needs to help guide thoughtful care planning.

In this role, she partners with caregivers and care teams to ensure services remain consistent and responsive as situations change. Sarah is recognized for her attentive communication, strong organizational skills, and commitment to supporting positive experiences for both clients and families.

Her work helps create dependable care arrangements that support comfort, independence, and peace of mind at home.

Zaid Hydari is a Client Success Manager at TheKey in Palo Alto, California, where Zaid works with families to help older adults receive the support they need while continuing to live at home. By learning about each client’s routines, preferences, and evolving needs, Zaid helps shape care plans that reflect individual circumstances.

Zaid stays closely connected with caregivers and care teams to help ensure services remain consistent and responsive. Known for professionalism, attentiveness, and strong relationship-building skills, Zaid focuses on creating a supportive experience for both clients and their families.

Dominique Lopez is a Client Success Manager at TheKey in Daly City, California, where Dominique helps families coordinate personalized care for older adults who wish to remain at home. By connecting with clients and their loved ones, Dominique develops a clear understanding of daily routines, preferences, and the level of support needed.

Dominique works alongside caregivers and internal care teams to help ensure services are well matched and responsive as situations change. Recognized for strong communication and a thoughtful, solutions-oriented approach, Dominique builds trusting relationships with the families served.

Through careful coordination and ongoing support, Dominique helps create care experiences that allow clients to maintain comfort, dignity, and independence in familiar surroundings.

Shalonda Robison is a Client Success Manager at TheKey in Daly City, California, where she supports families as they arrange in-home care for older adults. Shalonda focuses on learning about each client’s daily routines, personal preferences, and evolving care needs to help guide thoughtful care planning.

In her role, she works closely with caregivers and care teams to help ensure services remain organized and responsive over time. Shalonda is known for her approachable style, reliability, and dedication to building strong relationships with the families she serves.

Her work helps create supportive care experiences that allow clients to remain comfortable and independent while giving families confidence in the care their loved ones receive.

Hennessy Russell is a Client Success Manager at TheKey in Palo Alto, California, where Hennessy helps families coordinate in-home care that supports older adults in remaining comfortable and independent. By connecting with clients and their loved ones, Hennessy develops a clear understanding of daily routines, preferences, and the type of support that will best enhance quality of life.

Hennessy works closely with caregivers and care teams to ensure services remain well aligned as needs change over time. Known for a thoughtful, attentive approach and strong relationship-building skills, Hennessy focuses on creating a supportive experience for both clients and families.

Through dependable coordination and open communication, Hennessy helps ensure clients receive personalized care that allows them to continue living confidently at home.

Claudia San Juan Alzaga is a Client Success Manager at TheKey in Daly City, California, where Claudia works with families to arrange personalized in-home care that supports older adults in maintaining comfort and independence. Through conversations and home visits, Claudia learns about each client’s routines, preferences, and changing care needs.

Claudia collaborates with caregivers and care teams to help ensure services remain thoughtful, dependable, and well aligned with each client’s circumstances. Known for a compassionate approach and strong attention to detail, Claudia focuses on building meaningful connections with the families served.

By prioritizing clear communication and consistent follow-through, Claudia helps create supportive care experiences that allow clients to continue living safely and confidently at home.

Emily Tran is a Client Success Manager at TheKey in Palo Alto, California, where Emily works with families to coordinate personalized support for older adults living at home. By learning about each client’s routines, preferences, and care priorities, Emily helps guide the development of services that reflect individual lifestyles and needs.

Emily collaborates with caregivers and care teams to help ensure support remains consistent and responsive over time. Known for an organized, thoughtful approach and strong communication, Emily focuses on helping families feel confident in the care their loved ones receive.

Through attentive planning and ongoing connection with clients and caregivers, Emily helps foster care experiences that promote comfort, stability, and independence at home.