Your Neighbors, Your Care Team

Tammy Ciocatto is the General Manager for TheKey serving Sonoma and Napa County. With nearly a decade of experience in senior living and home care, she brings a strong foundation in operations, relationship development, and growth strategy across the continuum of care. Tammy has held progressive leadership roles spanning sales, home care operations, and regional oversight, giving her a comprehensive understanding of client needs and team performance. She is known for building trusted community partnerships, strengthening referral networks, and aligning teams around clear goals and high standards of service. Her leadership style is proactive, dependable, and centered on accountability and collaboration. Tammy is dedicated to ensuring older adults can age safely and comfortably at home, while families receive responsive communication and care they can rely on.

Stephennie Laxamana Smith is an experienced and passionate Regional Manager who leads with empathy, integrity, and a deep commitment to excellence in care. She is dedicated to empowering teams, supporting caregivers, and ensuring every client receives the high-quality, compassionate service TheKey is known for. With years of experience in home care and operations, Stephennie takes pride in building strong relationships that foster trust and collaboration across her region. Her leadership philosophy is simpleâ when caregivers feel supported and valued, clients thrive.

Katie Safari is President of Concierge Care at TheKey, leading national strategy, operations, and multi-market growth across the organization's home-based and clinical service lines. With more than 15 years in post-acute careâ including 12 years focused on hospice operations, compliance, and expansionâ she brings deep expertise in scaling complex healthcare organizations while maintaining quality at the center. Katie is recognized for aligning financial performance with clinical integrity, strengthening leadership pipelines, and building infrastructure that supports sustainable, high-quality care delivery. Her experience spans enterprise oversight, new market entry, and the development of scalable systems that elevate both team performance and client outcomes. She holds a Master of Arts in Organizational Leadership from the University of Denver. Katie leads with strategic clarity and operational discipline, committed to building a seamless continuum of care that enables clients to thrive safely at home.

Jessica Thomas is a dedicated and experienced Regional Director who brings leadership, compassion, and strategic focus to her role at TheKey. With a Bachelor of Science in Health Care Administration, she combines her operational expertise with a deep commitment to ensuring clients receive the highest standard of personalized care. Jessica takes pride in supporting teams that deliver excellence every dayâ empowering caregivers and staff to make meaningful connections with the families they serve. She believes that great leadership starts with empathy, integrity, and collaboration. Outside of work, Jessica enjoys spending time with her family, traveling, and exploring the beauty of Northern California.

Denise Alexander is a dedicated Caregiver Manager who brings compassion, organization, and a deep commitment to service to her role at TheKey. With educational experience in Administration and Alcohol and Drug Rehabilitation programs, Denise combines practical knowledge with a heart for helping others. She is actively involved in community organizations including Eastern Star, Our Lady of Lourdes Sodality, and Both Sides of the Conversation, where she continues to make a positive impact beyond her professional work. Recognized for her Outstanding Support to the Community, Denise believes that great care begins with understanding, respect, and genuine human connection. Outside of work, she enjoys spending time with family, volunteering, and giving back to the Bay Area community she calls home.

Helen Corpuz is a dedicated caregiver known for her gentle approach and unwavering commitment to quality care. She believes that every client deserves to be treated with dignity, compassion, and warmth. With a strong sense of empathy and attention to detail, Helen ensures that each person she supports feels safe, valued, and understood. Her calm, caring presence brings comfort and reassurance to both clients and their families.

Molly Escobar is a caring and dedicated Client Success Manager who takes pride in supporting families through every step of their care journey. She believes that true client success comes from listening with empathy, responding with compassion, and building lasting relationships based on trust. Molly works closely with clients and caregivers to ensure each care plan is personalized, thoughtful, and focused on improving quality of life.

Tess Nicolas is a compassionate Caregiver Manager who brings dedication, empathy, and strong communication skills to her role at TheKey. She takes pride in supporting caregivers and ensuring every client receives consistent, high-quality care tailored to their needs. Tess believes that meaningful relationships and open communication are the foundation of exceptional careâ and she works every day to create an environment where both caregivers and clients feel valued and supported. Outside of work, Tess enjoys spending time with family, connecting with her community, and finding new ways to inspire and uplift those around her.

Akina Pabustan is a dynamic and results-driven Lead Staffing Manager who brings both clinical insight and business excellence to her role at TheKey. With a Bachelor of Science in Nursing and professional certifications including Basic Life Support and Real Estate Education Provider, Akina blends empathy with efficiencyâ ensuring clients and caregivers are matched with care, precision, and respect. Recognized for her outstanding performance, she has earned titles such as Top Business Manager, Top Sales Manager of the Quarter, and Quota Buster of the Month. Akina takes pride in leading with heart and purpose, creating meaningful connections that enhance the quality of care across the Bay Area. Fluent in English and Tagalog, she values teamwork, cultural understanding, and integrity in everything she does. Outside of work, Akina enjoys spending time with family, traveling, and exploring new cuisines.

Eddieso Talento is a compassionate and dependable caregiver who takes pride in providing comfort, safety, and respect to every client he supports. With years of hands-on experience in home care, Eddieso approaches his work with patience and genuine kindnessâ always striving to make each day easier and brighter for the people he serves. He believes that true care means listening, understanding, and treating every client like family.