Your Neighbors, Your Care Team

For nearly 25 years, Araceli Gutierrez has dedicated her career to helping seniors live safely, comfortably, and with dignity in the place they call home. She believes that exceptional care begins with genuine human connection — and she has made it her life’s work to ensure that the clients and caregivers her teams serve feel seen, valued, and supported.

As Senior Regional Director of Operations, Araceli leads with heart, transparency, and authenticity. She is a strong advocate for caregivers, recognizing them as the eyes, ears, and hearts of the organization — the ones who bring comfort, companionship, and compassion to every home they enter. Her leadership is rooted in creating positive, people-first environments where teams feel empowered to grow and deliver their very best.

Throughout her career, Araceli has overseen all facets of home care operations. She has designed and launched initiatives that strengthen care delivery and build operational excellence — always with the goal of improving outcomes for clients and supporting the professionals who make aging in place possible.

For Araceli, home care isn’t just a profession — it’s a calling. Her unwavering commitment to the delivery of exceptional care continues to inspire those she leads and serves throughout Southern California, Texas and Arizona.

Away from work, Araceli enjoys relaxing on the beach with a great read and cherishing meaningful time with her family.

Angelica Lopez, MSG, CMC, is the General Manager for TheKey in California's Inland Empire, overseeing operations in Riverside and Palm Desert. A gerontologist with more than eight years of experience in aging services, she holds a Master's Degree in Gerontology from the University of Southern California and a Bachelor's Degree in Sociology from Mount Saint Mary's University.

Angelica's career reflects a strong foundation in care management, medical social work, and critical intervention services. Before stepping into general management, she served as a Life Care Manager, providing holistic assessments, individualized care planning, and coordinated support across healthcare settings. Her expertise in navigating complex transitions and advocating for clients informs her leadership today. Angelica leads with clinical insight, compassion, and operational discipline. She is dedicated to empowering older adults to age safely at home while ensuring families receive thoughtful guidance, seamless coordination, and dignified, person-centered care.

Jacquelyn Del Rio is a Client Success Manager with TheKey, bringing eight years of experience and dedication to supporting clients and their families. She began her journey with the company as a caregiver, where she developed a deep understanding of the day-to-day needs of clients and the meaningful impact quality care can have on their lives.

Throughout her career with TheKey, Jacquelyn has worked in several roles including staffing and recruitment, giving her a well-rounded perspective on building strong care teams and creating positive client experiences.

Today, Jacquelyn specializes in conducting client assessments and guiding families through the care process. She works closely with clients and caregivers to ensure each care plan is thoughtfully tailored and that every family feels supported and confident in the services they receive. Her experience, compassion, and commitment to excellent service help create a seamless and supportive experience for every client she works with. 

Quintina Nordman serves as Senior Home Care Liaison for TheKey, where she leads community outreach and referral partnerships that connect families with trusted, high-quality care at home. With more than 30 years of experience in healthcare, Quintina brings deep expertise in relationship development and care coordination across medical staffing, diagnostic imaging, hospital software sales, ACO management, hospice, and home care.

In her role, Quintina partners with clinicians, social workers, attorneys, and financial professionals to help families access personalized care that allows older adults to remain safe and comfortable at home. She works closely with internal teams to ensure a seamless experience for clients and referral partners.

Quintina is known for her relationship-driven approach and belief that patients, families, and care teams thrive when they work with people they trust—a principle that has guided her throughout her career.

Yessica Velasquez is a Caregiver Manager at TheKey with over four years of experience in the home care industry. Yessica is a Coachella Valley native, she holds a Bachelor’s Degree in Sociology and is passionate about supporting caregivers, coordinating client care, and ensuring high standards of service and communication. Yessica has developed a strong understanding of both caregiver support and client needs. Outside of work, Yessica enjoys bike riding and taking relaxing walks at the park.