Your Neighbors, Your Care Team

Emily Swackhamer is the General Manager for TheKey in St. Louis, Missouri, where she leads with a hands-on, service-driven approach to home care. With a strong background in hospitality management, business development, and operations, Emily brings extensive experience in team leadership, strategic planning, budgeting, and performance management to her role. Since transitioning into the home care industry, Emily has found meaningful purpose in helping older adults maintain independence and dignity in the comfort of their own homes. She works closely with her team to ensure personalized care plans, thoughtful caregiver matching, and consistent communication with families. Under her leadership, the St. Louis team supports clients with services ranging from memory care and respite support to post-hospital recovery and 24/7 care. Emily is committed to building a culture of accountability, compassion, and reliabilityâ ensuring that families in the St. Louis community have a trusted partner as they navigate aging and care decisions.

Tim Thomas is a seasoned leader in the home care industry with over a decade of experience. He began his journey in 2014 as a franchise owner of Home Care Assistance, where he built a strong reputation for delivering high-quality, client-centered care. Following TheKey’s acquisition of Home Care Assistance in 2021, Tim transitioned into a leadership role, bringing his expertise in business development and operational excellence to a national scale.As Regional Director for TheKey, Tim oversees operations ensuring that clients receive premium in-home care tailored to their needs. His leadership focuses on expanding access to care, optimizing efficiency, and fostering strong caregiver engagement. Dedicated to innovation and continuous improvement, Tim is committed to making a meaningful impact on older adults and their families.

Sarah Tenny is a Client Success Manager at TheKey in St. Louis, Missouri, where she guides families in arranging in-home care that supports older adults living safely and comfortably at home. By learning about each client’s routines, preferences, and priorities, Sarah helps develop care plans tailored to individual needs.

Her role involves coordinating with caregivers and care teams to ensure services remain dependable and responsive as care needs evolve. Sarah is known for her thoughtful approach, strong communication, and ability to build trusted relationships with the families she supports.

Sarah’s work helps foster care experiences that promote dignity, stability, and independence while giving families confidence in the care their loved ones receive.