370 James St, Suite 202, New Haven, Connecticut 06513

Led with Heart and Expertise

Kim-Guerci

Kimberly Guerci

Senior Regional Director of Operations

With over 30 years of experience in the senior care industry, Kimberly Guerci is a proven leader dedicated to elevating the standard of care and empowering teams to deliver excellence every day. For more than eight years at TheKey, she has played a key role in shaping operations, building high-performing teams, and ensuring that every client experience reflects the organization's values of compassion, respect, and trust. Kimberly's leadership is defined by her ability to balance strategy with empathyâ creating a culture where caregivers feel supported and clients receive the highest level of personalized care. Outside of work, she enjoys traveling, spending time with family, and exploring New York's vibrant arts and food scene.
Laura Meister

Laura Meister

General Manager

Laura Meister is a dedicated General Manager who leads with empathy, integrity, and a deep commitment to delivering exceptional home care. A graduate of Manchester Community College and a certified Dementia Train-the-Trainer, Laura blends strong leadership with specialized expertise in supporting clients and families navigating memory care. She believes that the best care begins with compassion, understanding, and teamwork. Laura takes pride in guiding her team to provide personalized, high-quality care that brings comfort, dignity, and peace of mind to every client. Outside of work, Laura enjoys spending time with her family, exploring Connecticut, and creating meaningful connections within her community.

Our Care Team

Dedicated Professionals Who Know Your Community

Efrain Alvarado

Efrain Alvarado III

Caregiver Manager

Efrain Alvarado III is a dedicated Caregiver Manager who brings strong leadership, empathy, and a passion for helping others to his role at TheKey. With a Bachelor's Degree and years of experience supporting clients and caregivers, Efrain is committed to ensuring that every family receives the personalized, high-quality care they deserve. Fluent in English and Spanish, he values clear communication and cultural understanding in building trust and connection with clients from all backgrounds. Efrain believes that exceptional care starts with respect and teamwork, and he takes pride in supporting caregivers to deliver compassionate, consistent service every day. Outside of work, Efrain enjoys spending time with family, exploring Connecticut, and giving back to his community.
Laurie Brangi

Laurie Brangi

Client Success Manager

Laurie Brangi is a compassionate and dedicated Client Success Manager who brings strong communication skills, empathy, and professionalism to her work at TheKey. With a Bachelor of Liberal Arts in English, Laurie has a deep appreciation for the power of understanding and connectionâ qualities she brings to every client and caregiver relationship. She believes that great care begins with listening, respect, and compassion. Laurie takes pride in helping families navigate their care journey with confidence, ensuring every client receives personalized support and attention. Outside of work, she enjoys reading, spending time with loved ones, and exploring the beauty of New England.
Teresa Clark

Teresa Clark (Terry)

Caregiver Manager

Teresa "Terry" Clark is a compassionate and dedicated Caregiver Manager who brings reliability, empathy, and a strong sense of purpose to her role at TheKey. A high school graduate and certified Medical Assistant and Billing & Coding Specialist, Terry combines clinical knowledge with exceptional organizational and people skills to ensure caregivers and clients receive the highest level of support. She believes that great care begins with trust, respect, and clear communication. Terry takes pride in fostering a positive, encouraging environment where caregivers feel valued and clients feel truly cared for.
BrittanyDudics

Brittany Dudics

Client Success Manager

Brittany Dudics is a compassionate Client Success Manager who brings warmth, understanding, and expertise to her work at TheKey. With an Associate's Degree in General Studies and certification as an Alzheimer's Train-the-Trainer, Brittany combines strong communication skills with deep empathy for families navigating care for loved ones with memory challenges. She believes that exceptional care begins with patience, respect, and genuine human connection. Brittany takes pride in building meaningful relationships with clients and caregivers to ensure every family feels supported and confident in their care journey. Outside of work, she enjoys spending time with family, exploring local communities, and finding ways to make a positive difference in her community.
Latoya Gordon

Latoya Gordon

Caregiver Manager

Latoya Gordon is a compassionate Caregiver Manager who brings dedication, empathy, and strong clinical knowledge to her role at TheKey. With college-level studies and certifications as a Certified Nursing Assistant (CNA), Advanced Dementia Specialist, and CPR/AED Provider, Latoya ensures every client receives safe, high-quality, and personalized care. Her commitment to excellence has earned her multiple honors, including the Support Staff Award and Peer Award, recognizing her professionalism and ability to lead with heart. Latoya believes that great care begins with respect, understanding, and teamworkâ values she practices every day while supporting caregivers and families. Outside of work, Latoya enjoys spending time with her family, mentoring others, and finding new ways to make a positive difference in her community.
Desiree James

Desiree James

Client Success Manager

Desiree James is a Client Success Manager at TheKey in New Haven, Connecticut, where Desiree assists families in arranging in-home care that supports older adults living safely and comfortably in familiar surroundings. Through conversations and home visits, Desiree learns about each client’s routines, preferences, and evolving care needs.

Desiree works closely with caregivers and care teams to help ensure services remain organized, reliable, and responsive over time. Known for an empathetic approach and strong relationship-building skills, Desiree focuses on helping families feel supported and well informed throughout the care process.

By maintaining open communication and thoughtful coordination, Desiree helps create care experiences that promote independence, dignity, and peace of mind for clients and their loved ones.

Doreen Katusabe

Doreen Katusabe

Client Success Manager

Doreen Katusabe is a Client Success Manager at TheKey in Glastonbury, Connecticut, where Doreen supports families in arranging personalized in-home care for older adults. Through conversations and home visits, Doreen learns about each client’s lifestyle, routines, and care priorities to help shape services that reflect individual needs.

Doreen collaborates with caregivers and care teams to keep support consistent and adaptable as circumstances evolve. Known for a compassionate approach and strong listening skills, Doreen focuses on creating meaningful connections with the families served.

By maintaining thoughtful communication and dependable coordination, Doreen helps ensure clients receive attentive care that promotes comfort, dignity, and a sense of independence at home.

Deborah Kubek

Deborah Kubek

Caregiver Manager

Deborah Kubek is a dedicated Caregiver Manager who brings reliability, empathy, and strong leadership to her work at TheKey. With years of experience supporting caregivers and clients, she is committed to creating an environment of trust and teamwork where compassionate, consistent care can thrive. Deborah believes that great care begins with understanding each client's individual needs and empowering caregivers to provide the highest quality support. Outside of work, she enjoys spending time with family, exploring her community, and finding ways to bring people together through kindness and connection.
Mireya Lepore

Mireya Lepore

Caregiver Manager

Mireya Lepore is a caring and dedicated Caregiver Manager who brings empathy, organization, and a deep commitment to excellence in care to her role at TheKey. With a Bachelor of Science in Psychology, Mireya combines her understanding of human behavior with a passion for helping othersâ ensuring every client and caregiver feels valued, heard, and supported. She believes that exceptional care begins with kindness and communication. Mireya takes pride in fostering a positive environment where caregivers thrive and clients receive the personalized, high-quality care they deserve. Outside of work, she enjoys spending time with family, exploring the outdoors, and giving back to her community.
MaryJoLucia

Mary Jo Lucia

Regional Caregiver Manager

Mary Jo Lucia is a compassionate Regional Caregiver Manager who brings deep understanding, empathy, and dedication to her work at TheKey. With a Certificate in Gerontology, she has a strong foundation in the unique needs of older adults and is committed to ensuring caregivers are supported and clients receive exceptional, personalized care. Mary Jo believes that great care starts with respect and connectionâ values she practices daily in guiding and empowering her caregiver teams. Outside of work, she enjoys spending time with family, exploring Connecticut, and finding new ways to make a positive difference in her community.
Connie Mahoney

Connie M. Mahoney

Client Success Manager

Connie Mahoney is a Client Success Manager at TheKey in New Haven, Connecticut, where Connie helps families connect with in-home care that supports older adults in maintaining comfort and stability in familiar surroundings. By meeting with clients and their loved ones, Connie develops an understanding of individual needs, routines, and priorities for daily living.

Connie partners with caregivers and care teams to help ensure services remain dependable and adaptable as circumstances change. Known for a thoughtful and approachable style, Connie focuses on building strong relationships with the families served while supporting consistent, high-quality care.

Through attentive coordination and clear communication, Connie helps create supportive care experiences that allow clients to remain independent while giving families confidence and reassurance.

bethzaida-perez

Bethzaida Perez

Caregiver Manager

Bethzaida Perez is a dedicated Caregiver Manager who brings empathy, reliability, and deep respect to her role at TheKey.

She takes pride in supporting caregivers and ensuring each client receives thoughtful, personalized care that honors their needs and dignity. Bethzaida believes that exceptional home care begins with genuine connection and trustâ and she works every day to help both clients and caregivers feel valued and confident.

Outside of work, Bethzaida enjoys spending time with family, exploring her local community, and finding simple moments of joy and connection.

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Samari Plaza

CNA

Samari is a compassionate Certified Nursing Assistant who brings dedication, empathy, and genuine care to every client she supports. With hands-on experience providing personal and compassionate assistance, she is committed to helping older adults maintain comfort, dignity, and independence at home. Fluent in Spanish, Samari values clear communication and connection with both clients and their families. She takes pride in creating a warm, supportive environment that ensures every client feels safe, respected, and cared for. Outside of work, Samari enjoys spending time with family and engaging with her community.
Amanda Rasmussen

Amanda Rasmussen

Client Success Manager

Amanda Rasmussen is a Client Success Manager at TheKey in Glastonbury, Connecticut, where she works closely with families to coordinate personalized in-home care for older adults. Through in-person visits and conversations with clients and their support systems, Amanda helps identify care priorities and develop service plans tailored to individual lifestyles and needs.

Amanda partners with caregivers and care teams to ensure services remain reliable, responsive, and aligned with each client’s preferences. She is recognized for her thoughtful approach, strong communication skills, and dedication to building trusting relationships with the families she serves.

With a focus on consistency and quality, Amanda helps create care experiences that support comfort, independence, and peace of mind at home.

Susan Rooney

Susan Rooney

Caregiver Manager

Susan Rooney is a dedicated Caregiver Manager who brings empathy, creativity, and a deep commitment to connection in her role at TheKey. Having studied Art History and Sociology at Southern Connecticut State College, Susan combines an appreciation for people and culture with years of hands-on experience supporting caregivers and families. A volunteer at Middlesex Hospital and recipient of the Building Bridges Award for her contributions in marketing and community engagement, Susan is passionate about fostering relationships that strengthen both her team and the clients they serve. Fluent in English, French, and Spanish, she values the power of communication and understanding in creating exceptional care experiences. Outside of work, Susan enjoys exploring the arts, spending time with family, and contributing to her local community.
Kathryn Sellman

Kathryn Sellman

Caregiver Manager

Kathryn Sellman is a caring and dedicated Caregiver Manager who brings empathy, organization, and a deep commitment to quality care to her role at TheKey. With a Bachelor of Arts and a passion for helping others, Kathryn works closely with caregivers and families to ensure every client receives personalized support that promotes dignity, comfort, and well-being. She believes that exceptional care begins with understanding and connection, and she takes pride in fostering an environment where caregivers feel valued and clients feel truly supported. Outside of work, Kathryn enjoys spending time with family, exploring her community, and finding ways to make a meaningful difference in people's lives.
Ceraya Solivan

Ceraya Solivan

Caregiver Manager

Ceraya Solivan is a dedicated Caregiver Manager who brings organization, empathy, and clinical knowledge to her role at TheKey. With an Associate's Degree in Medical Administration and certifications as a Certified Nursing Assistant (CNA) and Medical Assistant, Ceraya combines healthcare expertise with a heartfelt commitment to supporting caregivers and clients alike. She believes that great care begins with respect and communicationâ ensuring every client receives compassionate, consistent support tailored to their needs. Ceraya takes pride in creating an encouraging environment where caregivers feel valued and clients feel truly cared for.
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Phady Stoutenburg

Caregiver

Phady Stoutenburg is a compassionate and dependable caregiver who brings kindness, patience, and professionalism to her work at TheKey. She takes pride in providing high-quality, personalized care that supports each client's comfort, independence, and well-being. Phady believes that great care begins with empathy and understanding, and she strives to make every client feel valued and respected. Outside of work, she enjoys spending time with family, connecting with her community, and finding joy in helping others.
Hope Taylor-Williams

Hope Taylor-Williams

Caregiver Manager

Hope Taylor-Williams is a compassionate and dedicated Caregiver Manager who brings leadership, integrity, and exceptional customer service to her role at TheKey. Recognized for her Leadership and Outstanding Customer Service, Hope takes pride in creating a positive and supportive environment for caregivers while ensuring clients receive the personalized, high-quality care they deserve. She believes that great care begins with empathy, clear communication, and teamwork. Hope is passionate about building strong relationships and empowering caregivers to make a meaningful difference in the lives of others. Outside of work, she enjoys spending time with family, exploring new experiences, and staying active in her community.
Sherrie Wright

Sherrie Wright

Client Success Manager

Sherrie Wright is a Client Success Manager at TheKey in New Haven, Connecticut, where she helps families coordinate in-home care that supports older adults living safely and comfortably at home. Sherrie takes time to understand each client’s routines, preferences, and support needs in order to guide personalized care planning.

In her role, she partners with caregivers and care teams to ensure services remain well aligned as situations change. Sherrie is known for her responsive communication, reliability, and commitment to building strong relationships with the families she serves.

Her work helps ensure clients receive consistent, thoughtful support while giving families confidence and peace of mind.

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