Your Neighbors, Your Care Team

With over 30 years of experience in the senior care industry, Kimberly Guerci is a proven leader dedicated to elevating the standard of care and empowering teams to deliver excellence every day. For more than eight years at TheKey, she has played a key role in shaping operations, building high-performing teams, and ensuring that every client experience reflects the organization's values of compassion, respect, and trust. Kimberly's leadership is defined by her ability to balance strategy with empathyâ creating a culture where caregivers feel supported and clients receive the highest level of personalized care. Outside of work, she enjoys traveling, spending time with family, and exploring New York's vibrant arts and food scene.

Tara Shannon is an accomplished nursing leader who brings deep clinical expertise and a compassionate touch to her role at TheKey. With a Bachelor of Science in Nursing and certification as a Certified Case Manager (CCM) through the Commission for Case Management Certification (CCMC), Tara is dedicated to ensuring clients receive the highest quality of care and support. She leads with empathy and precision, guiding her team to deliver care that honors each client's individuality and dignity. With years of experience in nursing and case management, Tara is known for her ability to balance clinical excellence with personal connectionâ helping families feel informed, supported, and confident in their care journey. Outside of work, Tara enjoys spending time with family, exploring the outdoors, and finding ways to stay connected to her local community.

Deirdre Doyle is a Regional Manager at TheKey, where she provides leadership across multiple markets with a focus on delivering exceptional in-home care for older adults and their families. She works closely with local teams to ensure each market combines strong operations with the personalized, relationship-based care that families expect from TheKey.

Deirdre supports General Managers and care teams in navigating the day-to-day complexities of home care—from maintaining service quality and caregiver engagement to strengthening client relationships and responding as care needs evolve. She brings teams together around a shared goal: creating a dependable care experience that helps clients remain safe, independent, and comfortable in their own homes.

With a focus on both people and performance, Deirdre helps strengthen local teams, share best practices, and maintain consistent standards across the region. Her leadership helps ensure that no matter where a client receives care, they experience the compassion, responsiveness, and quality that define TheKey.

Christine Alessio is a Client Success Manager at TheKey in Glastonbury, Connecticut, where Christine helps families arrange personalized care that supports older adults living safely and comfortably at home. By meeting with clients and their loved ones, Christine gains a clear understanding of individual routines, preferences, and support needs.

Christine works closely with caregivers and care teams to help ensure services remain well coordinated and responsive as circumstances evolve. Known for a thoughtful, relationship-focused approach, Christine builds trust with families while helping create positive care experiences.

Through strong communication and dependable coordination, Christine helps ensure clients receive attentive support that promotes independence, dignity, and peace of mind for those who care about them most.

Teresa "Terry" Clark is a compassionate and dedicated Caregiver Manager who brings reliability, empathy, and a strong sense of purpose to her role at TheKey. A high school graduate and certified Medical Assistant and Billing & Coding Specialist, Terry combines clinical knowledge with exceptional organizational and people skills to ensure caregivers and clients receive the highest level of support. She believes that great care begins with trust, respect, and clear communication. Terry takes pride in fostering a positive, encouraging environment where caregivers feel valued and clients feel truly cared for.

Brittany Dudics is a compassionate Regional Client Success Manager who brings warmth, understanding, and expertise to her work at TheKey. With an Associate's Degree in General Studies and certification as an Alzheimer's Train-the-Trainer, Brittany combines strong communication skills with deep empathy for families navigating care for loved ones with memory challenges. She believes that exceptional care begins with patience, respect, and genuine human connection. Brittany takes pride in building meaningful relationships with clients and caregivers to ensure every family feels supported and confident in their care journey. Outside of work, she enjoys spending time with family, exploring local communities, and finding ways to make a positive difference in her community.

Latoya Gordon is a compassionate Caregiver Manager who brings dedication, empathy, and strong clinical knowledge to her role at TheKey. With college-level studies and certifications as a Certified Nursing Assistant (CNA), Advanced Dementia Specialist, and CPR/AED Provider, Latoya ensures every client receives safe, high-quality, and personalized care. Her commitment to excellence has earned her multiple honors, including the Support Staff Award and Peer Award, recognizing her professionalism and ability to lead with heart. Latoya believes that great care begins with respect, understanding, and teamworkâ values she practices every day while supporting caregivers and families. Outside of work, Latoya enjoys spending time with her family, mentoring others, and finding new ways to make a positive difference in her community.

Chris Johnston is a Home Care Liaison at TheKey who works to make high-quality home care more accessible to older adults and their families. He builds strong connections throughout the community, helping healthcare professionals and referral partners identify when additional support at home could make a meaningful difference in a client’s safety, independence, and quality of life.

Chris serves as a bridge between families, professional partners, and TheKey’s care teams. He helps families better understand their options, coordinates next steps, and works to ensure the transition from a referral or initial conversation to receiving care is timely and well supported.
With a relationship-driven approach, Chris is committed to being a trusted resource for his community. His focus is on creating partnerships that help older adults receive the right level of support while continuing to live life on their own terms, in the comfort of home. 

Doreen Katusabe is a Client Success Manager at TheKey in Glastonbury, Connecticut, where Doreen supports families in arranging personalized in-home care for older adults. Through conversations and home visits, Doreen learns about each client’s lifestyle, routines, and care priorities to help shape services that reflect individual needs.

Doreen collaborates with caregivers and care teams to keep support consistent and adaptable as circumstances evolve. Known for a compassionate approach and strong listening skills, Doreen focuses on creating meaningful connections with the families served.

By maintaining thoughtful communication and dependable coordination, Doreen helps ensure clients receive attentive care that promotes comfort, dignity, and a sense of independence at home.

Deborah Kubek is a dedicated Caregiver Manager who brings reliability, empathy, and strong leadership to her work at TheKey. With years of experience supporting caregivers and clients, she is committed to creating an environment of trust and teamwork where compassionate, consistent care can thrive. Deborah believes that great care begins with understanding each client's individual needs and empowering caregivers to provide the highest quality support. Outside of work, she enjoys spending time with family, exploring her community, and finding ways to bring people together through kindness and connection.

Mireya Lepore is a caring and dedicated Caregiver Manager who brings empathy, organization, and a deep commitment to excellence in care to her role at TheKey. With a Bachelor of Science in Psychology, Mireya combines her understanding of human behavior with a passion for helping othersâ ensuring every client and caregiver feels valued, heard, and supported. She believes that exceptional care begins with kindness and communication. Mireya takes pride in fostering a positive environment where caregivers thrive and clients receive the personalized, high-quality care they deserve. Outside of work, she enjoys spending time with family, exploring the outdoors, and giving back to her community.

Mary Jo Lucia is a compassionate Regional Caregiver Manager who brings deep understanding, empathy, and dedication to her work at TheKey. With a Certificate in Gerontology, she has a strong foundation in the unique needs of older adults and is committed to ensuring caregivers are supported and clients receive exceptional, personalized care. Mary Jo believes that great care starts with respect and connectionâ values she practices daily in guiding and empowering her caregiver teams. Outside of work, she enjoys spending time with family, exploring Connecticut, and finding new ways to make a positive difference in her community.

Dawn Michaud is a Client Success Manager at TheKey in Glastonbury, Connecticut, where Dawn helps families arrange supportive care that allows older adults to remain in the comfort of their own homes. By connecting with clients and their families, Dawn develops an understanding of individual lifestyles, care priorities, and day-to-day needs.

Dawn works collaboratively with caregivers and care teams to keep services well organized and responsive as circumstances evolve. Known for reliability and a thoughtful, client-focused approach, Dawn is committed to creating positive experiences for the families served.

Through strong coordination and consistent communication, Dawn helps ensure clients receive attentive support that promotes comfort, dignity, and independence at home.

Jannely Morales is a Caregiver Manager at TheKey who is passionate about creating a strong caregiver experience that translates into exceptional care for clients. She understands that caregivers are at the heart of home care and focuses on making sure they feel prepared, supported, and connected to the families they serve.

Jannely works closely with caregivers throughout their journey at TheKey, providing guidance, addressing day-to-day needs, and helping create successful caregiver-client relationships. She pays particular attention to finding the right fit, recognizing that compatibility, trust, and consistency can be just as important as skills and experience.

Through open communication and ongoing support, Jannely helps caregivers do their best work while giving families confidence in the care their loved ones receive. Her focus is on building strong care relationships that help clients feel safe, comfortable, and supported in their own homes.

Bethzaida Perez is a dedicated Caregiver Manager who brings empathy, reliability, and deep respect to her role at TheKey.

She takes pride in supporting caregivers and ensuring each client receives thoughtful, personalized care that honors their needs and dignity. Bethzaida believes that exceptional home care begins with genuine connection and trustâ and she works every day to help both clients and caregivers feel valued and confident.

Outside of work, Bethzaida enjoys spending time with family, exploring her local community, and finding simple moments of joy and connection.

Samari is a compassionate Certified Nursing Assistant who brings dedication, empathy, and genuine care to every client she supports. With hands-on experience providing personal and compassionate assistance, she is committed to helping older adults maintain comfort, dignity, and independence at home. Fluent in Spanish, Samari values clear communication and connection with both clients and their families. She takes pride in creating a warm, supportive environment that ensures every client feels safe, respected, and cared for. Outside of work, Samari enjoys spending time with family and engaging with her community.

Julia Plunkett is a Client Success Manager at TheKey in Glastonbury, Connecticut, where Julia works with families to arrange thoughtful in-home care for older adults. By connecting with clients and their loved ones, Julia develops a clear understanding of daily routines, personal preferences, and the support needed to maintain a comfortable lifestyle at home.

Julia partners with caregivers and care teams to help ensure services remain well organized and responsive as needs change. Known for a warm, attentive approach and strong relationship-building skills, Julia focuses on creating a supportive experience for the families she serves.

Through careful coordination and ongoing communication, Julia helps ensure clients receive dependable care that promotes dignity, comfort, and continued independence.

Kathryn Sellman is a caring and dedicated Caregiver Manager who brings empathy, organization, and a deep commitment to quality care to her role at TheKey. With a Bachelor of Arts and a passion for helping others, Kathryn works closely with caregivers and families to ensure every client receives personalized support that promotes dignity, comfort, and well-being. She believes that exceptional care begins with understanding and connection, and she takes pride in fostering an environment where caregivers feel valued and clients feel truly supported. Outside of work, Kathryn enjoys spending time with family, exploring her community, and finding ways to make a meaningful difference in people's lives.

Nicole Sobczak is a Home Care Liaison at TheKey who helps families take the first steps toward finding the right support for a loved one at home. She understands that the need for care can arise unexpectedly, and she focuses on making those early conversations feel approachable, informative, and reassuring.

Nicole builds relationships with healthcare professionals, senior living communities, and other local partners to help connect older adults with personalized home care. She serves as a resource for families exploring their options, helping them understand how services such as companionship, personal care, dementia support, and transitional care can fit into their loved one’s life.

With a strong commitment to her community, Nicole works to make accessing care simpler and more personal. Her focus is on helping families find dependable support that enables their loved ones to remain safe, connected, and independent in the place they know best—their own home.

Ceraya Solivan is a dedicated Caregiver Manager who brings organization, empathy, and clinical knowledge to her role at TheKey. With an Associate's Degree in Medical Administration and certifications as a Certified Nursing Assistant (CNA) and Medical Assistant, Ceraya combines healthcare expertise with a heartfelt commitment to supporting caregivers and clients alike. She believes that great care begins with respect and communicationâ ensuring every client receives compassionate, consistent support tailored to their needs. Ceraya takes pride in creating an encouraging environment where caregivers feel valued and clients feel truly cared for.

Phady Stoutenburg is a compassionate and dependable caregiver who brings kindness, patience, and professionalism to her work at TheKey. She takes pride in providing high-quality, personalized care that supports each client's comfort, independence, and well-being. Phady believes that great care begins with empathy and understanding, and she strives to make every client feel valued and respected. Outside of work, she enjoys spending time with family, connecting with her community, and finding joy in helping others.

Sarah Turner is a Primary Care Nurse at TheKey who brings clinical knowledge, compassion, and a highly personal approach to supporting clients at home. She focuses on understanding the whole person—not only their health needs, but also the routines, preferences, and goals that contribute to their quality of life.

Sarah works closely with clients, families, caregivers, and other members of the care team to help ensure care is safe, coordinated, and responsive as needs change. Her nursing perspective allows her to recognize concerns, provide guidance, and help families navigate the complexities that can come with aging at home.

With a focus on prevention, communication, and continuity of care, Sarah helps clients maintain as much independence as possible while giving families greater confidence and peace of mind. She is committed to making high-quality care feel personal, attentive, and connected to what matters most to each client.

Sherrie Wright is a Client Success Manager at TheKey in New Haven, Connecticut, where she helps families coordinate in-home care that supports older adults living safely and comfortably at home. Sherrie takes time to understand each client’s routines, preferences, and support needs in order to guide personalized care planning.

In her role, she partners with caregivers and care teams to ensure services remain well aligned as situations change. Sherrie is known for her responsive communication, reliability, and commitment to building strong relationships with the families she serves.

Her work helps ensure clients receive consistent, thoughtful support while giving families confidence and peace of mind.