370 James St, Suite 202, New Haven, Connecticut 06513
203-955-1915
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Tell Us About Your Situation

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Thank you!

We’re so glad you’ve reached out to TheKey. We know that exploring home care options requires careful thought and planning, especially when you’re trying to find the best support for someone you love.

With more than 20 years of experience providing home care, our team is here to guide you every step of the way—helping you create a plan that fits your unique needs now and in the future.

A member of TheKey team will be calling soon to learn more about you and answer your questions. Our goal is to help you understand all your options - with no pressure, just clear guidance to help you make the best decision for your family.

What to Expect Next

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We Listen
& Learn

Share your care needs with us. We'll schedule a free in-home or virtual consultation within 24 hours to fully understand your situation.

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We'll Create Your Care Plan

Together, we'll build a personalized care plan and match you with a professional caregiver who's right for your family.

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We Support You at Every Step

Once care starts, our dedicated Care Team is available to provide guidance, make adjustments, and ensure everything runs smoothly.

Trusted By Clients Across Fairfield

Care that exceeds expectations

Real feedback from satisfied customers

"absolutely amazing - we needed 24/7 help for my mom after a hospital stay. the team was amazing - always available for support, adjustments in scheduling and general empathy. the aids were also - very professional, compassionate and supportive. Patient with my mom - encouraging but not overbearing. Highly recommend!!!"

Marci K.

New Haven, CT

"I could not be happier with my family’s experience with The Key! Our caregiver takes such good care of both of my parents and I am so relieved on a daily basis knowing she is with them when I cannot be! Our CSM is helpful when we need her and schedules regular meetings with my family to check in. I recommend The Key to anyone who is looking for care for their family!"

Andrea B.

New Haven, CT

"The Key has been incredible! It’s such a relief that they have wonderful caregivers, professional administrators, and everyone cares about their patients"

Shelli L.

New Haven, CT

"The Connecticut Office is outstanding! Everyone is highly professional, and it shows in the way they handle their work. The team's attention to detail is impressive, ensuring that nothing is overlooked. They truly prioritize the needs of their clients, and it’s evident in how they communicate and work with you. It’s refreshing to see a team that not only excels in professionalism but also brings warmth and a personal touch to every interaction. Highly recommend!"

Heather M.

New Haven, CT

Ready When You Are

Whether you need care today or just want to talk through your options, we're here.

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