Get the care you need in the home you love. From help a few days a week to 24/7 support for more complex needs, we have an in-home care solution that’s right for you. TheKey is the nation’s leading provider of premium in-home care.
Connecticut Communities We Serve: We provide care throughout the entire state of Connecticut including Fairfield, Stratford, Litchfield, Clinton, Glastonbury, Farmington, and more.
We will design a Care Plan to meet your specific needs, guiding you and your family along every step of your care journey.
CARE PLANS TO MEET YOUR NEEDS
- High-Quality Caregivers
- No Long Term Contracts
- 24 Hour Live-In Care
- Care Managers Available 24/7
- 100% Satisfaction Guarantee
HIGH-QUALITY IN-HOME CARE
- Companionship
- Help At Home
- 24/7 Care
- Live-In Care
- Respite Care
HELP WITH DAILY ACTIVITIES
- Cognitive Engagement
- Personal Care and Hygiene
- Transportation and Errands
- Activities and Social Connection
- Light Housekeeping
- Meal Prep and Nutrition
We will design a Care Plan to meet your specific needs, guiding you and your family along every step of your care journey.
CARE PLANS TO MEET YOUR NEEDS
- High-Quality Caregivers
- No Long Term Contracts
- 24 Hour Live-In Care
- Care Managers Available 24/7
- 100% Satisfaction Guarantee
HIGH-QUALITY IN-HOME CARE
- Companionship
- Help At Home
- 24/7 Care
- Live-In Care
- Respite Care
HELP WITH DAILY ACTIVITIES
- Cognitive Engagement
- Personal Care and Hygiene
- Transportation and Errands
- Activities and Social Connection
- Light Housekeeping
- Meal Prep and Nutrition
Let’s explore your care options.
Set up a free phone consultation to find the right support and services to live and age successfully at home. Please email HRServiceCenter@thekey.com for inquiries on caregiver applications.
Your Care Needs
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Home care reviews from our customers.
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Mary Jo Lucia and The Key have been extremely helpful!
— Donna Z., Torrington, CT -
Caregiver is extremely competent in her duties.
— Vanessa B., Litchfield, CT -
Any problems we have had with the aides have been quickly resolved and noted.
— Marion N., Litchfield, CT -
You have provided us with an excellent caregiver.
— Nancy S., Canaan, CT -
Excellent caregivers and superior customer support. Lori Vale in the Litchfield office is a dream. And our caregiver Beverly is a consummate professional. She is extremely caring and competent. She predicts and responds to my mother’s needs. She goes above and beyond in so many ways such as shopping, letting me know what needs to be taken care of in the house, caring for my mother’s cat, and instructing the other caregivers on best practices.
— Jennifer W., Litchfield, CT -
The staff is respectful, kind and knowledgeable about dementia. They help me with my family member’s dementia.
— Margaret B., East Hartford, CT -
The [helper] I have had for almost a year and a half is just wonderful. She will do almost anything to help, and knows my needs well and shows much initiative.
— Eleanor S., Farmington, CT -
I have utilized TheKey in the past and it was the first place I called when I needed help for dad. They were able to find a great caregiver - one that my dad feels comfortable with and has things in common. TheKey is reliable and dependable. They work with you to develop the right care plan and also help liaise with our LTC company which frees up my time and takes away some stress. Our caregiver is extremely nice and truly cares about my dad. He and my dad have a lot in common and he’s easy to trust. The office team has been great- finding the perfect caregiver and not giving up until they did (my dad lives in a location that is hard to service). They have all been responsive and dependable and very helpful.
— Barbara S., Harwinton, CT -
Casandra is a perfect companion for Mom. She is patient and kind. Sometimes Mom can be a bit overwhelming but Casandra doesn’t get rattled and Mom appears to enjoy her company.
— Heather T., Manchester, CT
Frequently Asked Questions
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
Does Medicare cover the cost of home care?
If you have Original Medicare Part A (Hospital Insurance) or Part B (Medical Insurance), you may be eligible for Medicare home health benefits. To qualify, you must meet all of these requirements: be homebound, be under the active care of a doctor who has certified that you need intermittent occupational therapy, physical therapy, speech therapy, and/or skilled nursing care. And the home health agency must be Medicare approved. Please note that home health care is a different service from non-medical home care.
Medicare does not cover long-term care, 24-hour care at home, or non-medical home care if you need assistance with activities of daily living (ADLs) or personal care like bathing and have no other medical needs. Understanding exactly what Medicare covers can be complicated. We recommend that you consult with an insurance expert to see if you or your loved one is eligible.
Medicare does not cover long-term care, 24-hour care at home, or non-medical home care if you need assistance with activities of daily living (ADLs) or personal care like bathing and have no other medical needs. Understanding exactly what Medicare covers can be complicated. We recommend that you consult with an insurance expert to see if you or your loved one is eligible.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help. Learn more about this free service.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help. Learn more about this free service.
Is using a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payroll, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
What’s the best home care?
The best home care is provided by reliable caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also important to find a caregiver who’s extremely reliable--has back-up if necessary--and is a good fit in terms of personality and shared interests.
Is home care better than moving to assisted living?
Nine out of ten older adults would prefer to live independently in the home they know and love rather than moving to a facility or assisted living community. With the right level of support, most people can continue to live safely and comfortably at home even as they age with a progressive illness or medical condition.