Your Neighbors, Your Care Team
Meet the Washington, DC team delivering the care you count on.
When you work with TheKey of Washington, DC, you’ll know our team by name, from the caregiver who becomes part of your daily routine to the Client Success Managers and Caregiver Managers who ensure quality at every step.
Led with Heart and Expertise
Kimberly Guerci
Senior Regional Director of Operations
Kadie Marlin-Chambers
General Manager
Emily Molloy
Regional Director
Our Care Team
Dedicated Professionals Who Know Your Community
Bernadette Briant
Caregiver Manager
Bernadette Briant is a Caregiver Manager at TheKey, where she supports the delivery of thoughtful, high-quality in-home care for older adults and their families. She is focused on creating a care experience that feels both dependable and personal, ensuring each client’s needs are met with consistency and attention.
Bernadette works closely with caregivers to provide ongoing support, guidance, and clear communication, helping them feel confident in delivering care. She places a strong emphasis on matching the right caregiver to each client, recognizing the impact that trust and compatibility have on overall well-being.
With a calm and attentive approach, Bernadette is dedicated to helping clients remain safe, comfortable, and supported at home, while ensuring caregivers feel valued and set up for success.
Heather Gardner
RN Client Success Manager
Heather Gardner is a Client Success Manager and Registered Nurse (RN) at TheKey in Bowie, Maryland, where Heather applies clinical expertise to support older adults receiving care at home. Heather conducts nursing assessments, reviews evolving care needs, and helps shape individualized care plans designed to promote safety, well-being, and daily comfort.
Heather works closely with families, caregivers, and care teams to ensure services reflect both health considerations and personal preferences. Known for strong clinical insight and a thoughtful, steady approach, Heather helps families better understand care needs while supporting caregivers in delivering attentive service.
Through careful evaluation and compassionate guidance, Heather helps ensure clients receive consistent care that supports dignity, stability, and quality of life at home.
Tracy Jackson
Caregiver Manager
Tracy Jackson is a Caregiver Manager at TheKey, where she is dedicated to delivering reliable, high-quality in-home care for older adults and their families. She focuses on ensuring that every client receives consistent support tailored to their individual needs, helping them maintain independence and comfort at home.
Tracy works closely with caregivers to provide hands-on support, clear communication, and ongoing guidance. She has a strong focus on consistency—making sure care plans are followed closely and that both caregivers and clients feel supported every step of the way.
Known for her dependable and steady approach, Tracy is committed to creating a care environment where caregivers can succeed and clients can feel safe, respected, and well cared for in their daily lives.
Rebecca Lynch
Caregiver Manager
Rebecca Lynch is a Caregiver Manager at TheKey, where she supports the delivery of compassionate, high-quality in-home care for older adults and their families. She is dedicated to ensuring that every client receives consistent, thoughtful care that promotes independence, safety, and comfort at home.
In her role, Rebecca works closely with caregivers to ensure they are well-prepared, supported, and matched appropriately to each client’s unique needs. She plays a key part in maintaining continuity of care, helping to create a seamless experience for both clients and their families.
Rebecca is passionate about building strong relationships with her team and fostering an environment where caregivers feel confident and valued. Her focus on communication, reliability, and attention to detail helps ensure that every client receives dependable, personalized care they can trust.
Euphemia Mah
RN Client Success Manager
Euphemia Mah is a Client Success Manager and Registered Nurse (RN) at TheKey in Falls Church, Virginia, where Euphemia brings clinical expertise to supporting older adults receiving care at home. Euphemia conducts nursing assessments, evaluates care needs, and develops individualized care plans designed to promote safety, well-being, and quality of life.
Euphemia works closely with families, caregivers, and care teams to ensure services reflect each client’s health considerations and personal preferences. Known for careful clinical judgment and clear communication, Euphemia helps families better understand care needs while guiding thoughtful adjustments as situations evolve.
Through a compassionate, detail-oriented approach, Euphemia helps ensure clients receive attentive care that supports dignity, stability, and continued independence at home.
Solita Schwing
RN Client Success Manager
Solita Schwing serves as RN Client Success Manager for TheKey in Falls Church, Virginia. A registered nurse with a strong clinical foundation, Solita brings a thoughtful, client-centered approach to supporting older adults and their families. She partners closely with care teams, clients, and family members to ensure care plans reflect each individual’s needs, preferences, and goals—helping clients remain safe, comfortable, and independent at home.
In her role, Solita focuses on care quality, clinical oversight, and clear communication with families, ensuring services are delivered with dignity, compassion, and consistency. Her nursing background allows her to navigate complex care situations while providing steady guidance to both clients and caregivers.
Solita is known for her collaborative leadership style and commitment to operational excellence. She is passionate about helping families feel confident in their care decisions while ensuring every client receives the high standard of care that defines TheKey.
Jessica Smalls-Eddy
Caregiver Manager
Jessica Smalls-Eddy is a Caregiver Manager at TheKey, where she plays a key role in delivering compassionate, high-quality in-home care for older adults and their families. She is committed to ensuring each client receives dependable, personalized support that promotes safety, comfort, and independence at home.
Jessica works closely with caregivers to provide ongoing guidance, support, and thoughtful placement, helping ensure the right match for every client. She understands that strong caregiver relationships are at the heart of great home care, and she prioritizes consistency and communication in every aspect of her work.
Passionate about both caregiver engagement and client satisfaction, Jessica fosters a supportive environment where caregivers feel empowered and clients feel truly cared for. Her goal is to create a care experience that families can trust and rely on every day.

Find Your Perfect Match
TheKeyMatch™ starts with one belief: personality matters as much as proficiency. We discover your preferences and daily rhythms, then find someone whose natural style complements yours. Quiet and observant or warm and chatty? Cooking together or gardening side by side? We match on what creates comfort.
Become Part of Something Meaningful
Explore Careers at TheKey
We're always looking for compassionate, reliable caregivers who want to make a real difference in people's lives. If you're interested in joining our team, we'd love to hear from you.

Let's Find Your Care Team
Connect with our Washington, DC team today. We'll take time to understand your needs, answer your questions, and introduce you to the caregiver who's right for you.