Looking for Home Care Assistance? You’re in the right place! Search for your local office

Looking for Home Care Assistance? You’re in the right place! Search for your local office

Discover TheKey — the most trusted senior home care service in Shaker Heights.

TheKey Shaker Heights | Service Area
5350 Transportation Boulevard Suite 19
Garfield Heights, Ohio

Cleveland

5350 Transportation Boulevard
Suite 19
Garfield Heights, Ohio

A nurse assisting an elderly woman.
Navigating Senior Home Assistance in Shaker Heights

We understand that aging can come with challenges. That’s why our personalized senior home care services in Shaker Heights are not just about providing basic assistance. They are comprehensive, tailored to helping seniors age well at home. Our services offer a wide range of support, from essential companionship and help with daily activities to non-medical care. As aging relatives experience difficulties maintaining everyday tasks, we understand how challenging this can be for family caregivers. Our primary goal is to ensure that seniors can maintain their independence and quality of life in the comfort of their own homes.

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Personalized In-Home Care Plans

Depend on us to nurture independence, confidence, and successful aging within the confines of home. Have faith in our exceptional client satisfaction ratings, compassionate caregiver support, and demonstrated expertise, ensuring unparalleled care for you or your loved one.

Senior Care that Goes Beyond
What sets us apart? Our people. With TheKey, you’ll get a dedicated team of home care experts to build a personalized care plan. Each plan is informed by our years of experience delivering over a million hours of care to older adults.
Our Balanced Care Method™ emphasizes a healthy mind, body, and spirit. This holistic approach focuses on nutrition, mental health, and overall wellness — which enhances quality of life.

The method originated by studying the elders of Okinawa, Japan, where residents routinely live to be over 100 years old, enjoying good health and purpose. Inspired by this, we’ve made it our mission to inspire joy every day.
Behind every professional caregiver is our full-time Care Team of experts, providing ongoing guidance to our caregivers — and support to you and your family.
Our caregivers are thoroughly vetted, background checked, and trained to provide personalized, empathetic care — in the comfort of home.
We take the time to select just the right caregiver for your needs. If you’re not satisfied with them for any reason, we’ll select someone else — because we know a personal connection matters.
Our Scientific Advisory Board includes a globally renowned, diverse group of specialists in dementia, aging, and Alzheimer’s disease.

Dedicated to state-of-the-art research and clinical standards, they offer invaluable insights into assessment, treatment, the role of mental health, and more.
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Get transparent insight into your loved one’s care, and reach a caregiver anytime there’s an issue, 24/7.
Benefits of Home Care
We make it easier to age well — in the comfort of your home. Here’s how.
  • Comfort
    Receiving care at home promotes familiarity and security.
  • Tailored Support
    Personalized care plans are customized to meet unique needs and health concerns, both mental and physical.
  • Independence
    At-home care helps maintain independence by providing help with daily tasks while respecting the need for autonomy.
  • Enhanced Safety
    A safe living environment is key to living well. Our caregivers regularly assess and address potential safety risks at home.
  • Medication Support
    We assist with medication reminders, ensuring adherence to prescribed regimens for better health outcomes.
  • Peace of Mind
    Knowing that we’re providing compassionate care at home provides reassurance and reduces stress all around.
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Types of Home Care We Offer
The key to your peace of mind starts here: Learn about our proven, expert home care, from help a few hours a day to 24/7 support — all designed to make aging easier, in the comfort of home.
Home Care Service & Companion Care
Caregivers play a major role in bringing joy and purpose through engaging activities and fostering social connections.

This alleviates feelings of loneliness — which can be detrimental to both physical and mental health — and makes a positive difference in overall quality of life.
In-Home Care & Memory Care
Our in-home care providers are trained to provide extensive, empathetic support for cognitive decline, from mild memory problems to advanced dementia.

We’ll be there to help with medication reminders, grocery shopping and meal prep, transportation and errands, light housekeeping, hobbies and passions, and personal care and hygiene.

And most importantly, we provide cognitive engagement and companionship.
Specialized Care Services
We have extensive experience supporting specific conditions and unique needs. These may include heart conditions, cancer, Parkinson’s disease, post-stroke care and end-of-life care.

Our goal is to provide comfort, companionship, and safety in a familiar, comfortable environment.
Our dedicated team includes professional caregivers with a wide range of focuses, skills, and credentials.

Our caregivers are vital members of our committed team, not freelancers. They take charge of scheduling, performance reviews, and assorted other tasks, freeing you from these obligations and enabling you to focus on simply spending time with your loved one.
Navigating the Home Care Discussion
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Starting the conversation with a loved one about home care can be challenging. Our checklist will help you approach the topic in an effective, empathetic way.

What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by a home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs.

It’s also important to find a caregiver who’s extremely reliable, —has back-up if necessary, —and is a good fit in terms of personality and shared interests.
Is home care better than moving to assisted living?
Nine out of ten older adults would prefer to live independently in the home they know and love rather than moving to a facility or assisted living community.

With the right level of support, most people can continue to live safely and comfortably at home even as they age with a progressive illness or condition.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payroll, and has back-up caregivers to fill in when needed.

With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
In Their Own Words
Read reviews from real people (and their loved ones) in the Shaker Heights area who chose TheKey for their care.
  • We really like our caregiver. She is friendly and has a great attitude but also is hardworking and efficient.
    — Rebecca L., Hudson, OH
  • TheKey (formerly Home Care Assistance) has allowed my 87 year old mother to stay in her apartment for 6 wonderful months.
    — Mike H., Cleveland, OH
  • This group is honest and caring, individuals who truly want to bring happiness and comfort to those they care for. I highly recommend them.
    — Lisa S., Cleveland, OH
Aging Life Care Association's official logo.
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TheKey to Aging Well in Shaker Heights
Get expert insights on healthy aging, memory care, and more topics important to you.
Loneliness can have serious consequences for your loved one and may even contribute to their cognitive decline. Here’s what to watch out for—and how to help your older adult get the connection and social interaction they need.
Providing care to a loved one can be challenging and stressful, and it can take an immense toll on your physical and mental well-being. Here’s how to know if you’re at risk of family caregiver burnout and how to overcome it.
We know that Parkinson’s disease affects an aging adult physically, emotionally, and mentally. But Parkinson’s also has an effect on family members. In order to prepare for the challenges that this life-changing disorder creates, it can help to understand some of the ramifications of Parkinson’s on family dynamics.
Service Areas
TheKey Shaker Heights Service Areas
We provide senior care in Shaker Heights and the surrounding areas - with caregivers ready to serve you.

If you don’t see the specific community where you need care, you can still reach out to us.
Trusted leader and proud member of:
  • Better Business Bureau
  • The Alzheimer’s Association
Let’s explore your care options.
Set up a free phone consultation to find the right support and services to live and age successfully at home. Please email HRServiceCenter@thekey.com for inquiries on caregiver applications.
Your Care Needs
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