Your Neighbors, Your Care Team

With over 30 years of experience in the senior care industry, Kimberly Guerci is a proven leader dedicated to elevating the standard of care and empowering teams to deliver excellence every day. For more than eight years at TheKey, she has played a key role in shaping operations, building high-performing teams, and ensuring that every client experience reflects the organization's values of compassion, respect, and trust. Kimberly's leadership is defined by her ability to balance strategy with empathyâ creating a culture where caregivers feel supported and clients receive the highest level of personalized care. Outside of work, she enjoys traveling, spending time with family, and exploring New York's vibrant arts and food scene.

Emily Molloy is a Regional Director at TheKey, bringing more than 20 years of experience in senior living leadership and healthcare operations. She earned her Bachelor of Arts in French Literature and Language from the University of Washington and is a licensed Assisted Living Administrator. Throughout her career, she has led high-performing teams with a strong focus on operational excellence, regulatory compliance, and quality outcomes. At TheKey Home Care, Emily partners closely with local teams to strengthen client experience, support caregivers, and ensure seamless transitions from hospital or community settings back to the home. Her background in executive leadership allows her to align operations with compassionate, high-quality in-home care. Emily is passionate about helping older adults age safely and confidently at home while building strong partnerships that support families every step of the way.

Bernadette Briant is a Caregiver Manager at TheKey, where she supports the delivery of thoughtful, high-quality in-home care for older adults and their families. She is focused on creating a care experience that feels both dependable and personal, ensuring each client’s needs are met with consistency and attention.

Bernadette works closely with caregivers to provide ongoing support, guidance, and clear communication, helping them feel confident in delivering care. She places a strong emphasis on matching the right caregiver to each client, recognizing the impact that trust and compatibility have on overall well-being.

With a calm and attentive approach, Bernadette is dedicated to helping clients remain safe, comfortable, and supported at home, while ensuring caregivers feel valued and set up for success.

Lance DeMello is a dedicated Employee Care Manager known for his commitment to supporting caregivers and fostering a positive, high-performing work environment. With a strong focus on team engagement and operational excellence, Lance plays a key role in ensuring that caregivers feel supported, valued, and equipped to deliver exceptional care.

In his role, Lance oversees caregiver relations, including onboarding, training coordination, and ongoing support. He works closely with clinical and operations teams to ensure caregivers are aligned with client needs, properly trained, and confident in their roles. Lance is also responsible for monitoring caregiver performance, addressing concerns, and implementing strategies to improve retention and satisfaction.

Passionate about people-first leadership, Lance prioritizes open communication, continuous development, and a culture of accountability. His ability to build strong relationships with caregivers and collaborate across teams helps drive both employee satisfaction and high-quality client outcomes.

Lance’s dedication to empowering caregivers and strengthening team culture makes him an integral part of delivering consistent, compassionate care.

Heather Gardner is a Client Success Manager and Registered Nurse (RN) at TheKey in Bowie, Maryland, where Heather applies clinical expertise to support older adults receiving care at home. Heather conducts nursing assessments, reviews evolving care needs, and helps shape individualized care plans designed to promote safety, well-being, and daily comfort.

Heather works closely with families, caregivers, and care teams to ensure services reflect both health considerations and personal preferences. Known for strong clinical insight and a thoughtful, steady approach, Heather helps families better understand care needs while supporting caregivers in delivering attentive service.

Through careful evaluation and compassionate guidance, Heather helps ensure clients receive consistent care that supports dignity, stability, and quality of life at home.

Tracy Jackson is a Caregiver Manager at TheKey, where she is dedicated to delivering reliable, high-quality in-home care for older adults and their families. She focuses on ensuring that every client receives consistent support tailored to their individual needs, helping them maintain independence and comfort at home.

Tracy works closely with caregivers to provide hands-on support, clear communication, and ongoing guidance. She has a strong focus on consistency—making sure care plans are followed closely and that both caregivers and clients feel supported every step of the way.

Known for her dependable and steady approach, Tracy is committed to creating a care environment where caregivers can succeed and clients can feel safe, respected, and well cared for in their daily lives.

Rebecca Lynch is a Caregiver Manager at TheKey, where she supports the delivery of compassionate, high-quality in-home care for older adults and their families. She is dedicated to ensuring that every client receives consistent, thoughtful care that promotes independence, safety, and comfort at home.

In her role, Rebecca works closely with caregivers to ensure they are well-prepared, supported, and matched appropriately to each client’s unique needs. She plays a key part in maintaining continuity of care, helping to create a seamless experience for both clients and their families.

Rebecca is passionate about building strong relationships with her team and fostering an environment where caregivers feel confident and valued. Her focus on communication, reliability, and attention to detail helps ensure that every client receives dependable, personalized care they can trust.

Euphemia Mah is a Client Success Manager and Registered Nurse (RN) at TheKey in Falls Church, Virginia, where Euphemia brings clinical expertise to supporting older adults receiving care at home. Euphemia conducts nursing assessments, evaluates care needs, and develops individualized care plans designed to promote safety, well-being, and quality of life.

Euphemia works closely with families, caregivers, and care teams to ensure services reflect each client’s health considerations and personal preferences. Known for careful clinical judgment and clear communication, Euphemia helps families better understand care needs while guiding thoughtful adjustments as situations evolve.

Through a compassionate, detail-oriented approach, Euphemia helps ensure clients receive attentive care that supports dignity, stability, and continued independence at home.

Nikita Mutter is a Client Success Manager at TheKey, where Nikita helps families coordinate in-home care that supports older adults in maintaining comfort and independence. By connecting with clients and their loved ones, Nikita develops a clear understanding of daily routines, preferences, and care priorities.

In this position, Nikita collaborates with caregivers and care teams to ensure services remain aligned with each client’s needs as they evolve. Known for thoughtful listening and a responsive approach, Nikita focuses on creating supportive relationships with the families served.

The result is a care experience that allows clients to remain in familiar surroundings while families feel informed, reassured, and confident in the support being provided.

Solita Schwing serves as RN Client Success Manager for TheKey in Falls Church, Virginia. A registered nurse with a strong clinical foundation, Solita brings a thoughtful, client-centered approach to supporting older adults and their families. She partners closely with care teams, clients, and family members to ensure care plans reflect each individual’s needs, preferences, and goals—helping clients remain safe, comfortable, and independent at home.

In her role, Solita focuses on care quality, clinical oversight, and clear communication with families, ensuring services are delivered with dignity, compassion, and consistency. Her nursing background allows her to navigate complex care situations while providing steady guidance to both clients and caregivers.

Solita is known for her collaborative leadership style and commitment to operational excellence. She is passionate about helping families feel confident in their care decisions while ensuring every client receives the high standard of care that defines TheKey.

Jessica Smalls-Eddy is a Caregiver Manager at TheKey, where she plays a key role in delivering compassionate, high-quality in-home care for older adults and their families. She is committed to ensuring each client receives dependable, personalized support that promotes safety, comfort, and independence at home.

Jessica works closely with caregivers to provide ongoing guidance, support, and thoughtful placement, helping ensure the right match for every client. She understands that strong caregiver relationships are at the heart of great home care, and she prioritizes consistency and communication in every aspect of her work.

Passionate about both caregiver engagement and client satisfaction, Jessica fosters a supportive environment where caregivers feel empowered and clients feel truly cared for. Her goal is to create a care experience that families can trust and rely on every day.