805 Greenwood Street, Evanston, Illinois 60201
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Rooted in the Community, Backed by Proven Excellence

We guide every decision with one thought: clients deserve thoughtful care, not rushed care. That’s why matching and communication matter here. Your local Evanston team is backed by TheKey’s national support network.

What Makes TheKey Different

We Focus on the Whole Person

Our Balanced Care Method® goes beyond daily tasks to actively nurture cognitive, emotional, and physical well-being.

You Get a Team, Not Just a Caregiver

Every client has a matched caregiver plus a Client Success Manager and Caregiver Manager who oversee quality and handle details.

We Match on More Than Skills

Our TheKeyMatch™ process connects you with a caregiver who feels like a trusted companion, not just a professional.

Rooted in Science, Guided by Heart

Our Scientific Advisory Board ensures our methods reflect current research in aging and dementia care, and quality of life, never forgetting the person behind every care plan.

Invested in Evanston Communities

Local knowledge matters, especially in a region as vibrant as Chicago. We’re invested in supporting families who want high-quality care close to home.

Strong Partnerships

We're deeply connected to Chicago's senior care community, so you benefit from our network the moment you need it.

Clinical Care Network

When you transition between hospital, rehab, or senior living, our relationships ensure communication flows and nothing falls through the cracks.

Local Expertise

Need a referral? A second opinion? Help understanding your options? We know the landscape and can point you in the right direction.

Trusted Partners Across Evanston

Northwestern Memorial Hospital • Shirley Ryan • Illinois Bone & Joint • Vi at the Glen • NorthShore University Health System • Presbyterian Homes • Kellogg Cancer Center • Suncrest Hospice

Our Pillars of Personalized Home Care

Listen First

Build Trust

Stay Accountable

Be Available

Let's Explore What's Possible

Whether you're planning proactively or need support right away, our care teams are here to listen, answer questions, and help you understand what personalized care can look like.