480 California Ave, Suite 100, Palo Alto, California 94306
650-761-4833
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Tell Us About Your Situation

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Thank you!

We’re so glad you’ve reached out to TheKey. We know that exploring home care options requires careful thought and planning, especially when you’re trying to find the best support for someone you love.

With more than 20 years of experience providing home care, our team is here to guide you every step of the way—helping you create a plan that fits your unique needs now and in the future.

A member of TheKey team will be calling soon to learn more about you and answer your questions. Our goal is to help you understand all your options - with no pressure, just clear guidance to help you make the best decision for your family.

What to Expect Next

We live here. We work here. We've built relationships across Northern Peninsula's healthcare landscape that become yours when you need them. That local expertise makes all the difference when navigating care.

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We Listen
& Learn

Share your care needs with us. We'll schedule a free in-home or virtual consultation within 24 hours to fully understand your situation.

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We'll Create Your Care Plan

Together, we'll build a personalized care plan and match you with a professional caregiver who's right for your family.

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We Support You at Every Step

Once care starts, our dedicated Care Team is available to provide guidance, make adjustments, and ensure everything runs smoothly.

Trusted By Clients Across Northern Peninsula

Care that exceeds expectations

Real feedback from satisfied customers

"The staff at The Key has always been flexible, friendly and - most important - compassionate in helping care for my 95-year-old aunt. Highly recommended!"

Bruce S.

Palo Alto, CA

"We are grateful for the kind and professional care my brother received from TheKey- Senior home agency. All the Caregivers were kind, Competent and helped his recovery. A special thank you to Zaid Hydari whose coordination and support made all the difference. He Was friendly and made sure that my brother’s needs were met with efficiency and warmth. Working with him, give us peace of mind. I highly recommend TheKeys to anyone in need of quality home care"

Karunyan A.

Palo Alto, CA

"The Key is a wealth of resources. Their services include concierge nursing, expert caregiving, and dementia care specialists, ensuring that families have access to comprehensive support. With caregivers all across the Bay Area and a strong, experienced team, The Key provides far reaching and great homecare. If you’re looking for home care with a trusted professional to guide you, Shannon and The Key are a fantastic resource!"

Camille C.

Palo Alto, CA

"Our family has had a fantastic experience with TheKey. My wife and I have had two consistent caregivers over the past year who have become like a part of the family. They are attentive and engaging, they help coach me through my physical therapy exercises, help us grocery shop and engage my wife with Alzheimer’s in conversations about her passions. They are happy to help with anything we need and they seem to genuinely care about us and our family. When they are out for planned vacations or unplanned sicknesses, the fill-in staff are always just as helpful and friendly. Our family loves the brief informational sheets we are provided about each new caregiver that includes a picture, their background and some fun facts so that we can have an idea of what to expect. The case managers communicate quickly and efficiently to manage staffing changes and do frequent home visits to check in and make sure that everyone is safe and happy. We are so appreciative of the outstanding care we are receiving from TheKey."

Larry H.

Palo Alto, CA

Ready When You Are

Whether you need care today or just want to talk through your options, we're here.

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