1832 Soscol Ave, Suite 101, Napa, California 94559
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Rooted in the Community, Backed by Proven Excellence

We start with a simple question: What kind of care would we want for the people we love? That question guides everything we do, from how we answer the phone to how we match caregivers to how we stay in touch throughout your journey. As part of TheKey's nationwide network, our local The Napa Valley team combines deep community roots with access to comprehensive training, RN oversight, and a wealth of resources. You get the personal attention of a team you know by name, backed by the stability and standards of a leading care organization.

What Makes TheKey Different

We Focus on the Whole Person

Our Balanced Care Method® goes beyond daily tasks to actively nurture cognitive, emotional, and physical well-being.

You Get a Team, Not Just a Caregiver

Every client has a matched caregiver plus a Client Success Manager and Caregiver Manager who oversee quality and handle details.

We Match on More Than Skills

Our TheKeyMatch™ process connects you with a caregiver who feels like a trusted companion, not just a professional.

Rooted in Science, Guided by Heart

Our Scientific Advisory Board ensures our methods reflect current research in aging and dementia care, and quality of life, never forgetting the person behind every care plan.

Invested in The Napa Valley Communities

We live here. We work here. We've built relationships across Napa Valley's healthcare landscape that become yours when you need them. That local expertise makes all the difference when navigating care.

Strong Partnerships

We've built connections across Napa Valley's senior care landscape so you benefit from our network the moment you need it.

Clinical Care Network

When you transition between hospital, rehab, or senior living, our relationships ensure communication flows and nothing falls through the cracks.

Local Expertise

Need a referral? A second opinion? Help understanding your options? We know the landscape and can point you in the right direction.

Trusted Partners Across The Napa Valley

Atria • Artis • Brightview • Bristal • Care One • Christian Health Care Center • Crane's Mills • Encompass Health South • Greenbriar Woodlands • Inglemoor • Lantern Hill • Senior Bridge Family • Serenity Hospice • Sunrise • Visiting Nurse Association of New Jersey • Willow Springs Rehab • Winding Way Community

Our Pillars of Personalized Care

Listen First

Build Trust

Stay Accountable

Be Available

Let's Explore What's Possible

Whether you're planning proactively or need support right away, our care teams are here to listen, answer questions, and help you understand what personalized care can look like.