Looking for Home Care Assistance? You’re in the right place! Search for your local office

Looking for Home Care Assistance? You’re in the right place! Search for your local office

Discover TheKey — the most trusted senior home care service in Potomac.

TheKey Potomac | Service Area

A nurse assisting an elderly woman.
Finding Home Care Services in Potomac

When considering in-home care options in Potomac, prioritize credibility and experience. We understand how difficult it can be to depend solely on the help of family on an everyday basis. While there once was a time when multitasking came with ease, aging may severely limit what the body can do, and this can be frustrating. For an elderly family member who once lived independently, adjusting to this new reality is no simple process. At TheKey, we aim to bridge that gap. Our personalized in-home care solutions promote and maintain independence.

Licensed as a Residential Service Agency by the Maryland Department of Health and Mental Hygiene, Office of Health Care Quality #R3994R

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With services ranging from part-time assistance to 24/7 support, we prioritize providing your loved one with the best care that helps them continue established routines — and gives them peace of mind.
Senior Care that Goes Beyond
Why choose TheKey Maryland and not another home care provider? Our caregivers. Equipped with thousands of hours of training and years of experience, we deliver over a million hours of quality services for families in Potomac and across the country.
Our Balanced Care Method™emphasizes a healthy mind, body, and spirit. This holistic approach focuses on nutrition, mental health, and overall wellness — which enhances quality of life.

The method originated by studying the elders of Okinawa, Japan, where residents routinely live to be over 100 years old, enjoying good health and purpose. Inspired by this, we’ve made it our mission to inspire joy every day.
Behind every professional caregiver is our full-time Care Team of experts, providing ongoing guidance to our caregivers — and support to you and your family.
Our caregivers are thoroughly vetted, background checked, and trained to provide personalized, empathetic care — in the comfort of home.
We take the time to select just the right caregiver for your needs. If you’re not satisfied with them for any reason, we’ll select someone else — because we know a personal connection matters.
Our Scientific Advisory Board includes a globally renowned, diverse group of specialists in dementia, aging, and Alzheimer’s disease.

Dedicated to state-of-the-art research and clinical standards, they offer invaluable insights into assessment, treatment, the role of mental health, and more.
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TheKey Home Care App
TheKey App
Get transparent insight into your loved one’s care, and reach a caregiver anytime there’s an issue, 24/7.
Benefits of Home Care
We make it easier to age well — in the comfort of your home. Here’s how.
  • Comfort
    Receiving care at home promotes familiarity and security.
  • Tailored Support
    Personalized care plans are customized to meet unique needs and health concerns, both mental and physical.
  • Independence
    At-home care helps maintain independence by providing help with daily tasks while respecting the need for autonomy.
  • Consistency
    We help maintain familiar routines, which contributes to a sense of stability and well-being.
  • Enhanced Safety
    A safe living environment is key to living well. Our caregivers regularly assess and address potential safety risks at home.
  • Medication Support
    We assist with medication reminders, ensuring adherence to prescribed regimens for better health outcomes.
  • Peace of Mind
    Knowing that we’re providing compassionate care at home provides reassurance and reduces stress all around.
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Types of Home Care We Offer
The key to your peace of mind starts here: Learn about our proven, expert home care, from help a few hours a day to 24/7 support — all designed to make aging easier, in the comfort of home.
Companion Care & Personalized Support
Caregivers play a major role in bringing joy and purpose through engaging activities and fostering social connections.

This alleviates feelings of loneliness — which can be detrimental to both physical and mental health — and makes a positive difference in overall quality of life.

From part-time care to 24/7 support, we’ll design a personalized Care Plan.
Memory Care
Our in-home care providers are trained to provide extensive, empathetic support for cognitive decline, from mild memory problems to advanced dementia.

We’ll be there to help with medication reminders, grocery shopping and meal prep, transportation and errands, light housekeeping, hobbies and passions, and personal care and hygiene.

And most importantly, we provide cognitive engagement and companionship.
Specialized Care Services
We have extensive experience supporting specific conditions and unique needs. These may include heart conditions, cancer, Parkinson’s disease, post-stroke care and end-of-life care.

Our goal is to provide comfort, companionship, and safety in a familiar, comfortable environment.
Our dedicated team includes professional caregivers with a wide range of focuses, skills, and credentials.

We take care of performance monitoring and scheduling arrangements on our end, freeing up your time for what truly matters: spending quality time with your loved one.
Navigating the Home Care Discussion
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Starting the conversation with a loved one about home care can be challenging. Our checklist will help you approach the topic in an effective, empathetic way.

What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by a home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs.

It’s also important to find a caregiver who’s extremely reliable, —has back-up if necessary, —and is a good fit in terms of personality and shared interests.
Is home care better than moving to assisted living?
Nine out of ten older adults would prefer to live independently in the home they know and love rather than moving to a facility or assisted living community.

With the right level of support, most people can continue to live safely and comfortably at home even as they age with a progressive illness or condition.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payroll, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
In Their Own Words
Read reviews from real people (and their loved ones) in the Potomac area who chose TheKey Maryland for their care.
  • Very pleased with the experience my family had with TheKey (Formerly Home Care Assistance). They took a special approach to ensure our grandmother received the customized support she needed to thrive in her home.
    - Leigh A., Frederick, MD
  • There isn’t a single thing this company wouldn’t do to make sure you and your family have been served and taken care of in the best way possible. The staff here in Frederick will go above and beyond to surpass every want and need for the families.
    - Cara G., Frederick, MD
  • The support from the aides has been terrific. On time and busy most time after they arrive with patient. Couldn’t ask for better support at this time.
    - Gerri H., Frederick, MD
Aging Life Care Association's official logo.
Alzheimer's Association official logo.
Women's Alzheimer's Movement.
Partnering with Potomac Senior Care Organizations
Senior care and home care require collaboration and partnership. At TheKey, our reputation and experience allow us to partner with the best. Our partners in the Potomac area include:
    • Maryland-National Capital Homecare Association (MNCHA)
    • Aging Life Care Association (ALCA)
    • Alzheimer’s Association
TheKey to Aging Well in Potomac
Get expert insights on healthy aging, memory care, and more topics important to you.
Loneliness can have serious consequences for your loved one and may even contribute to their cognitive decline. Here’s what to watch out for—and how to help your older adult get the connection and social interaction they need.
Providing care to a loved one can be challenging and stressful, and it can take an immense toll on your physical and mental well-being. Here’s how to know if you’re at risk of family caregiver burnout and how to overcome it.
How do you know when it’s time to increase your loved one’s care plan to around-the-clock care? When safety becomes an issue—or family caregivers are feeling exhausted and their health is at risk.
Service Areas
TheKey Potomac Service Areas
We provide senior care in Potomac and the surrounding areas — with caregivers ready to serve you.

If you don’t see the specific community where you need care, you can still reach out to us.
Trusted leader and proud member of:
  • Maryland-National Capital Homecare Association (MNCHA)
  • Aging Life Care Association (ALCA)
Let’s explore your care options.
Set up a free phone consultation to find the right support and services to live and age successfully at home. Please email HRServiceCenter@thekey.com for inquiries on caregiver applications.
Your Care Needs
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