About TheKey of Lancaster County
Local expertise. National strength. Care that feels like home.
We help people across the region live well at home with compassionate, personalized support they can trust.

Rooted in Compassion, Driven by Innovative Care
We ask ourselves one question every day: What would we want for our families? This shapes how we greet you, who we introduce as your caregiver, and how we communicate over time. Our local Lancaster County team knows the community well, while TheKey's national network provides the professional training and resources that ensure reliable, excellent care.
What Makes TheKey Different
We Focus on the Whole Person
Our Balanced Care Method® goes beyond daily tasks to actively nurture cognitive, emotional, and physical well-being.
You Get a Team, Not Just a Caregiver
Every client has a matched caregiver plus a Client Success Manager and Caregiver Manager who oversee quality and handle details.
We Match on More Than Skills
Our TheKeyMatch™ process connects you with a caregiver who feels like a trusted companion, not just a professional.
Rooted in Science, Guided by Heart
Our Scientific Advisory Board ensures our methods reflect current research in aging and dementia care, and quality of life, never forgetting the person behind every care plan.
Invested in Lancaster County Communities
Local knowledge matters, especially in a region as vibrant as Lancaster County. We’re invested in supporting families who want high-quality care close to home.
Strong Partnerships
We're deeply connected to the Lancaster County senior care community, so you benefit from our network the moment you need it.
Clinical Care Network
When you transition between hospital, rehab, or senior living, our relationships ensure communication flows and nothing falls through the cracks.
Local Expertise
Need a referral? A second opinion? Help understanding your options? We know the landscape and can point you in the right direction.
Trusted Partners Across Lancaster County
Tabitha Healthcare • Bryan Hospitals • CHI Hospital and Health at Home • Immanuel Health Systems • Hillcrest Health Systems • Aging Partners • League of Human Dignity
• Department of Veterans Affairs
Our Pillars of Personalized Home Care
Listen First
Build Trust
Stay Accountable
Be Available
Let's Explore What's Possible
Whether you're planning proactively or need support right away, our care teams are here to listen, answer questions, and help you understand what personalized care can look like.