# TheKey > TheKey is the nation's leading premium in-home senior care provider, offering personalized home care, skilled nursing, and aging-in-place services that help older adults maintain independence and thrive at home. TheKey serves families navigating every stage of aging — from companion care and daily assistance to 24/7 support and clinical nursing care. With 25+ years of experience, a 4.8 average Google rating across locations, 110+ local community offices, and millions of hours of care delivered each year, TheKey combines national expertise with local care teams. Tagline: "The care you need in the place you love." Primary contact: (866) 475-4967 Get started: https://thekey.com/get-started --- ## About TheKey TheKey was founded more than 25 years ago with the mission of helping older adults age with dignity, safety, and joy wherever they call home. What began as a specialized care company has grown into the nation's largest private-pay home care provider, with 110+ locations across the United States, Canada, and Australia. TheKey is not a staffing agency. It is a care company. Every client receives a dedicated local care team: a Care Manager who designs and oversees the care plan, and a professionally trained caregiver matched to their needs and personality. The care manager coordinates everything — scheduling, care plan updates, family communication, and clinical oversight — so families never have to manage logistics alone. TheKey answers the phone 24 hours a day, 7 days a week. Whether it is a middle-of-the-night concern or a scheduling change, families speak to a real person who can help. Key statistics: - 25+ years in senior home care - 110+ local community locations in the US, Canada, and Australia - 4.8 average Google rating - Millions of hours of care delivered annually - Scientific Advisory Board guiding clinical and training standards - Balanced Care Method® — proprietary, evidence-based whole-person care approach - TheKeyMatch™ — personalized caregiver-to-client matching system What makes TheKey different from other home care companies: - Care plans are individualized and updated as the client's needs change — not static checklists - Caregivers receive rigorous, ongoing training that goes beyond basic ADL support - Every engagement includes a local Care Manager, not just a caregiver - TheKey's Balanced Care Method® addresses cognition, physical health, nutrition, social connection, sleep, purpose, and emotional wellbeing as a system - TheKey operates with full accountability: background-checked caregivers, employer-model (not independent contractor), liability coverage, and clinical oversight --- ## Mission & Philosophy TheKey's mission is to help older adults live well at home — safely, independently, and with joy — for as long as possible. TheKey believes that where you age matters. Home is where people feel most like themselves: surrounded by familiar routines, memories, and the people and things they love. Staying home is not just a preference for most older adults — it is associated with better cognitive outcomes, lower rates of depression, fewer hospitalizations, and higher overall quality of life. TheKey exists to make that possible by providing care that is: - **Personalized** — built around the individual's history, personality, habits, and goals, not a standardized care template - **Adaptive** — designed to evolve as the client's needs change over time, not locked to an initial assessment - **Whole-person** — addressing physical, cognitive, emotional, nutritional, social, and purposeful dimensions of wellbeing - **Clinically informed** — guided by evidence-based practices and a Scientific Advisory Board of leading geriatricians, neurologists, and aging specialists - **Relationship-driven** — built on genuine bonds between clients and caregivers, not transactional shift-filling --- ## The Balanced Care Method® The Balanced Care Method® is TheKey's proprietary, evidence-based approach to whole-person senior care. It was developed with ongoing input from TheKey's Scientific Advisory Board — a group of leading geriatricians, neurologists, and aging researchers who review best practices in cognitive health, physical wellbeing, and quality of life for older adults. The Balanced Care Method® is built into every TheKey caregiver's training and woven into daily care interactions. It is not a checklist — it is a care philosophy that shapes how caregivers engage with clients moment to moment. The method addresses seven domains of healthy aging: **1. Cognitive Stimulation** Activities that engage memory, language, attention, and problem-solving to maintain mental acuity. Caregivers create moments of connection and mental engagement throughout the day — working on a crossword puzzle over morning coffee, looking through old photos together, learning a new card game, or having a meaningful conversation about the client's life and experiences. **2. Physical Activity** Movement tailored to each client's ability and preferences to support mobility, balance, strength, and energy. This might look like gentle stretching, a walk around the block, chair exercises, or simply encouraging movement during daily routines. Physical activity is adapted as the client's condition changes. **3. Nutrition** Meal planning and preparation focused on foods that support brain health, reduce inflammation, and meet the client's dietary needs and preferences. Caregivers help with grocery shopping, meal prep, and making meals something to look forward to again. **4. Social Connection** Meaningful engagement with family, the caregiver, and community to combat isolation and loneliness — two of the most significant and underrecognized risk factors for cognitive decline and physical health deterioration in older adults. **5. Quality Sleep** Support for sleep hygiene and nighttime routines that address the common sleep challenges of aging. Caregivers help establish consistent bedtimes, limit evening stimulation, and create a comfortable sleep environment. **6. Meaningful Purpose** Activities, routines, and conversations that give the client a sense of identity, contribution, and joy. This means honoring who the client is — their history, their interests, their values — and creating daily moments that feel worthwhile and connected to what they care about. **7. Emotional Wellbeing** Compassionate caregiver presence, attentive mood monitoring, and mental health awareness woven into every interaction. Caregivers are trained to recognize signs of depression, anxiety, grief, and behavioral change. - [Learn about the Balanced Care Method®](https://thekey.com/resources/learning-center/bcm-overview) - [Services Overview](https://thekey.com/services) --- ## TheKeyMatch™ TheKeyMatch™ is TheKey's proprietary caregiver-to-client matching system. Instead of assigning the first available caregiver, TheKey uses a structured matching process to pair each client with the right caregiver for their specific situation. Matching factors include: - Clinical care needs and required training or certifications - Personality, temperament, and communication style - Shared interests, hobbies, and background - Language and cultural preferences - Schedule compatibility and location - Prior experience with specific conditions (Alzheimer's, Parkinson's, post-surgical recovery, etc.) The goal of TheKeyMatch™ is not just a workable pairing — it is a genuine relationship. Research on caregiver retention and client satisfaction consistently shows that the quality of the caregiver-client relationship is one of the strongest predictors of care outcomes. TheKeyMatch™ is designed to build that relationship from day one. --- ## Core Services All services are available on flexible schedules and can be combined, scaled, or adjusted at any time. ### In-Home Care Comprehensive personal care and daily living support delivered in the client's own home. Designed for seniors who need help with daily tasks but want to stay in their own home. What in-home care includes: - Bathing, dressing, and grooming assistance - Meal planning and preparation - Medication reminders - Mobility and transfer assistance - Light housekeeping and laundry - Errands and grocery shopping - Transportation to medical appointments and activities - Companionship and social engagement - Safety monitoring - [In-Home Care Overview](https://thekey.com/services/in-home-care) - [Hourly Care & ADL Support](https://thekey.com/services/in-home-care/hourly-care-adl-support) - [Live-In Care](https://thekey.com/services/in-home-care/live-in-care) - [24/7 In-Home Care](https://thekey.com/services/in-home-care/24-7-care) **Hourly Care** provides flexible blocks of support scheduled around the client's routine — a few hours in the morning to help with bathing and breakfast, afternoon support, or evening assistance. **Live-In Care** places a dedicated caregiver in the home full time. The caregiver lives in the home, is available throughout the day, and sleeps there at night (with appropriate sleep hours). This is a cost-effective and relationship-centered alternative to 24/7 rotating shift care for many clients. **24/7 Care** provides continuous coverage through two or more caregivers rotating in shifts. This ensures there is always a fully alert caregiver present and is appropriate for clients with higher care needs, significant safety risks, or post-acute recovery situations. ### Alzheimer's & Dementia Care Specialized in-home memory care for clients with Alzheimer's disease, vascular dementia, Lewy body dementia, frontotemporal dementia, or other forms of cognitive decline. Delivered by caregivers with advanced training in memory care, behavioral support, and cognitive engagement. What dementia care includes: - Structured daily routines that reduce confusion and agitation - Cognitive stimulation activities tailored to the client's stage and interests - Behavioral de-escalation training for caregiver responses to challenging behaviors - Safety monitoring and fall prevention in the home environment - Coordination with the client's physician and neurologist - Family education and communication support TheKey's dementia care approach is informed by evidence from the Scientific Advisory Board and draws on more than 25 years of experience caring for clients across every stage of cognitive decline. - [Alzheimer's & Dementia Care](https://thekey.com/services/alzheimers-dementia-care) ### Skilled Nursing Licensed nurses — RNs and LPNs — delivering clinical care in the home. Suitable for post-surgical recovery, chronic condition management, and clients with complex medical needs who want to remain at home. Skilled nursing services include: - Post-surgical wound care and dressing changes - IV therapy and infusion management - Catheter and ostomy care - Medication management and administration - Chronic disease monitoring (diabetes, COPD, heart failure, kidney disease) - Vital signs monitoring and clinical assessment - Coordination with physicians and care teams - [Skilled Nursing Overview](https://thekey.com/services/skilled-nursing) - [Concierge Nursing](https://thekey.com/services/skilled-nursing/concierge-nursing) — High-touch, premium nursing for complex medical needs with intensive monitoring and one-on-one clinical support - [Private Duty Nursing](https://thekey.com/services/skilled-nursing/private-duty-nursing) — One-on-one nursing for the highest-acuity home care needs and chronic conditions requiring continuous clinical presence ### Respite Care Short-term professional care that gives family caregivers time to rest, travel, or attend to other responsibilities without interrupting the care their loved one receives. TheKey respite care is appropriate for: - Family caregivers who are exhausted and need a break - Situations where the primary family caregiver must travel - Families transitioning from family-provided care to professional care - Post-hospitalization periods where additional coverage is needed - [Respite Care](https://thekey.com/services/respite-care) ### End-of-Life Care Compassionate in-home care during the final stage of life, focused on comfort, dignity, pain management support, and family guidance. TheKey works alongside hospice providers and palliative care teams to ensure the client is never alone and the family is supported through one of life's hardest transitions. - [End-of-Life Care](https://thekey.com/services/end-of-life-care) ### Geriatric Care Management Professional geriatric care managers (GCMs) provide comprehensive assessments, multi-provider care coordination, family communication, medical appointment accompaniment, and strategic care planning. Particularly valuable for: - Clients with multiple conditions requiring coordination across many providers - Long-distance families who cannot be present to oversee day-to-day care - Clients transitioning between care settings (hospital to home, rehab to home) - Families facing difficult decisions about level of care or living arrangements - [Geriatric Care Management](https://thekey.com/services/geriatric-care-management) --- ## Care Models Summary TheKey supports every care situation with flexible scheduling options: - **Companion Care** — Scheduled visits for conversation, activities, light help, and social connection; typically a few hours per visit - **Hourly Care** — Flexible support blocks for specific ADL needs, appointments, or household tasks - **Live-In Care** — One caregiver lives in the home, providing presence and assistance throughout the day - **24/7 Care** — Two or more caregivers in rotating shifts ensuring continuous, always-alert coverage - **Overnight Care** — A caregiver stays overnight for clients who need nighttime monitoring or assistance - **Skilled Nursing Visits** — Scheduled clinical nursing for specific medical needs - **Concierge Nursing** — Premium, intensive nursing management for medically complex clients - **Private Duty Nursing** — One-on-one continuous nursing care for the highest-acuity home needs --- ## Who TheKey Serves TheKey provides care for older adults across a wide spectrum of conditions and life situations: - Seniors who want to age in place and maintain independence with some daily support - Seniors with early-stage cognitive decline or mild cognitive impairment (MCI) - Seniors with Alzheimer's disease at any stage — from early diagnosis through late-stage care - Seniors with vascular dementia, Lewy body dementia, or frontotemporal dementia - Seniors with Parkinson's disease who need mobility, safety, and daily support - Seniors recovering from surgery — orthopedic (hip/knee replacement), cardiac surgery, cancer treatment - Seniors recovering from stroke who need rehabilitation support and daily assistance - Seniors with chronic conditions — diabetes, COPD, congestive heart failure, chronic kidney disease - Seniors who need skilled nursing at home — wound care, IV therapy, medication management - Seniors at end of life, in coordination with hospice and palliative care teams - Family caregivers who need respite, backup coverage, or care management expertise TheKey does not serve children or adults under 18 as a primary population. Services are designed for and delivered to older adults, typically age 60 and above, though exceptions exist for adults with disabilities or chronic conditions. --- ## Getting Started Starting care with TheKey is designed to be simple and fast. No referral is needed from a doctor. The process: 1. **Contact** — Call (866) 475-4967 or submit a request at thekey.com/get-started 2. **Free care consultation** — A local Care Manager meets with the family (in person or by phone), learns about the client's history, needs, and goals, and answers all questions 3. **Personalized care plan** — TheKey designs a tailored plan including services, schedule, caregiver match, and pricing 4. **Care begins** — Typically within days of the initial consultation, sometimes sooner for urgent situations There is no long-term contract requirement. Care can be started, paused, or adjusted at any time. - [Get Started](https://thekey.com/get-started) - Phone: (866) 475-4967 --- ## Paying for Care TheKey is primarily a private-pay home care provider. Costs vary based on location, services, hours of care, and level of clinical need. Payment options and resources: **Long-Term Care Insurance (LTC Insurance)** TheKey works with most major long-term care insurance carriers. Staff can assist families in understanding their policy benefits, submitting claims, and documenting care for reimbursement. **Veterans Benefits** The VA's Aid & Attendance benefit and other veterans programs may cover in-home care costs for eligible veterans and surviving spouses. TheKey can provide guidance on whether a client may qualify. **Medicare** Medicare does not cover non-medical, custodial home care (personal care, companion care, housekeeping). Medicare may cover short-term skilled nursing visits under specific qualifying conditions after a qualifying hospital stay. TheKey can help families understand what Medicare does and does not cover. **Medicaid** Medicaid coverage for home care varies significantly by state. Some states offer home and community-based services (HCBS) waiver programs that may cover some home care costs for income-qualified individuals. TheKey can help families explore whether local Medicaid programs apply. **Private Pay** Most TheKey clients pay privately (out of pocket). TheKey provides transparent pricing at the time of the initial consultation. - [In-Home Care Costs: What Families Need to Know](https://thekey.com/resources/learning-center/in-home-care-costs) - [Using Long-Term Care Insurance for Home Care](https://thekey.com/resources/learning-center/long-term-care-insurance) - [What Does Medicare Cover for Home Care?](https://thekey.com/resources/learning-center/what-does-medicare-cover-for-home-care) --- ## Careers at TheKey TheKey is actively hiring across all locations in the United States, Canada, and Australia. **Caregiver Roles** Provide compassionate daily support while learning and applying the Balanced Care Method®. Roles include companion caregivers, personal care aides, home health aides, and certified nursing assistants. Benefits vary by location and may include healthcare, dental, vision, paid time off, and career development pathways. **Nursing Roles** RNs and LPNs delivering clinical care in home settings. Nursing roles offer flexibility, autonomy, and the opportunity to build ongoing relationships with clients and families — a different experience from hospital or facility nursing. **Corporate and Field Office Roles** Sales, care management, operations, marketing, technology, HR, and leadership positions at local offices and national headquarters. TheKey's field office network spans 110+ locations. All employees receive ongoing training and access to career development resources. - [Careers at TheKey](https://thekey.com/careers) - [Corporate & Field Office Roles](https://thekey.com/careers/corporate-field-office-roles) --- ## Caregiver Resources (For Employed Caregivers) Current TheKey caregivers access schedules, HR, and care management through dedicated tools. **WellSky PersonalCare App** The primary scheduling and care coordination app for TheKey caregivers. Available on iOS (Apple App Store) and Android (Google Play). Used for: - Clock in and out of shifts - View your schedule - View client care plans and shift tasks - Request additional shifts or time off - View important company communications App support: Text 925-359-9083 for help logging into the caregiver app. **HRSC (Human Resources Service Center)** Support for payroll, benefits, verification of employment, and Workday system navigation. HRSC phone: 1-888-874-8088 **Clearcare App Support** For support using the Clearcare (WellSky) platform: 1-866-671-6930 - [App Support](https://thekey.com/app-support) - [Caregiver Resources](https://thekey.com/caregiver-resources) --- ## Learning Center TheKey's Learning Center provides expert articles, guides, and practical resources for families exploring or managing in-home senior care. All content is produced or reviewed by TheKey's care team and Scientific Advisory Board. Updated regularly. Full Learning Center: https://thekey.com/resources/learning-center Resources overview: https://thekey.com/resources ### Alzheimer's & Dementia - [Navigating the 7 Stages of Alzheimer's](https://thekey.com/resources/learning-center/navigating-the-7-stages-of-alzheimers) - [What Is the Difference Between Dementia and Alzheimer's?](https://thekey.com/resources/learning-center/what-is-the-difference-between-dementia-and-alzheimers) - [8 Signs of Dementia That Aren't Memory Loss](https://thekey.com/resources/learning-center/8-signs-of-dementia-that-arent-memory-loss) - [What Are the Types of Dementia?](https://thekey.com/resources/learning-center/what-are-the-types-of-dementia) - [Normal Aging vs. Dementia: Key Differences](https://thekey.com/resources/learning-center/normal-aging-vs-dementia) - [Early Alzheimer's Home Care: A Family Guide](https://thekey.com/resources/learning-center/early-alzheimers-home-care) - [Late-Stage Alzheimer's Comfort Care Strategies](https://thekey.com/resources/learning-center/late-stage-alzheimers-comfort-care-strategies) - [Alzheimer's Communication Guide for Caregivers](https://thekey.com/resources/learning-center/alzheimers-communication-guide) - [Alzheimer's Caregiver Training: What Sets TheKey Apart](https://thekey.com/resources/learning-center/alzheimers-home-care-specialized-training) - [10 Ways to Calm Agitation in a Person Living With Dementia](https://thekey.com/resources/learning-center/10-ways-to-calm-agitation-in-a-person-living-with-dementia) - [How to Handle Dementia-Related Aggression](https://thekey.com/resources/learning-center/how-to-handle-dementia-related-aggression) - [How to Respond to Dementia-Related Behaviors](https://thekey.com/resources/learning-center/how-to-respond-to-dementia-related-behaviors) - [Anosognosia in Dementia: What Caregivers Must Know](https://thekey.com/resources/learning-center/anosognosia) - [How to Have More Good Days With Dementia](https://thekey.com/resources/learning-center/how-to-have-more-good-days-with-dementia) - [Practical Steps for Dementia Caregivers](https://thekey.com/resources/learning-center/practical-steps-for-dementia-caregivers) - [Dementia & Appetite Loss: How to Help a Loved One Eat](https://thekey.com/resources/learning-center/appetite-loss-dementia) - [Dementia & Sleep: Managing Nighttime Challenges](https://thekey.com/resources/learning-center/dementia-sleep) - [Meaningful Activities for Dementia Patients](https://thekey.com/resources/learning-center/activities-for-dementia-patients) - [How to Create a Dementia-Friendly Home](https://thekey.com/resources/learning-center/how-to-create-a-dementia-friendly-home) - [26 Helpful Gifts for People with Dementia](https://thekey.com/resources/learning-center/helpful-gifts-for-people-with-dementia) - [Helping Kids Connect with Loved Ones with Memory Loss](https://thekey.com/resources/learning-center/helping-kids-connect-with-loved-ones-with-memory-loss) - [Foods That May Help Prevent Dementia](https://thekey.com/resources/learning-center/foods-that-may-help-prevent-dementia) - [What to Do When You Notice a Sudden Worsening of Dementia Symptoms](https://thekey.com/resources/learning-center/sudden-worsening-of-dementia-symptoms) - [Ask Dr. Shadi: What Is Vascular Dementia?](https://thekey.com/resources/learning-center/ask-dr-shadi-what-is-vascular-dementia) - [Memory Care vs. 24-Hour Home Care](https://thekey.com/resources/learning-center/memory-care-vs-24-hour-home-care) ### Parkinson's Disease - [Caring for a Loved One With Parkinson's](https://thekey.com/resources/learning-center/caring-for-a-loved-one-with-parkinsons) - [Parkinson's Family Care at Home: A Guide](https://thekey.com/resources/learning-center/parkinsons-family-care-at-home) ### Stroke Recovery - [Stroke Recovery at Home: A Step-by-Step Plan](https://thekey.com/resources/learning-center/stroke-recovery-at-home) - [Games That Enhance Memory After a Stroke](https://thekey.com/resources/learning-center/games-that-enhance-memory-after-a-stroke) - [How to Ensure a Smooth Transition Home from the Hospital](https://thekey.com/resources/learning-center/how-to-ensure-a-smooth-transition-home-from-the-hospital) - [Top 10 Foods to Eat After Surgery to Promote Healing](https://thekey.com/resources/learning-center/top-10-foods-to-eat-after-surgery-to-promote-healing) ### Fall Prevention & Home Safety - [15 Ways to Reduce Fall Risk in the Home](https://thekey.com/resources/learning-center/15-ways-to-reduce-fall-risks-in-the-home) - [Fall Prevention for Seniors: 7 Essential Safety Tips](https://thekey.com/resources/learning-center/fall-prevention-for-seniors) - [5 Steps to Take After a Loved One Has a Fall](https://thekey.com/resources/learning-center/action-plan-after-fall) - [Bathroom & Nighttime Safety Tips for Seniors](https://thekey.com/resources/learning-center/bathroom-nighttime-safety-tips) - [Lifesaving Home Safety Devices for Aging Parents](https://thekey.com/resources/learning-center/lifesaving-home-safety-devices) - [Balance Exercises for Seniors to Prevent Falls](https://thekey.com/resources/learning-center/balance-exercises-seniors) - [When Should Seniors Stop Driving? A Family Guide](https://thekey.com/resources/learning-center/car-key-conversation-seniors) ### Family Caregiving - [Family Caregiver Burnout: Signs & Solutions](https://thekey.com/resources/learning-center/family-caregiver-burnout) - [Long-Distance Caregiving: How to Help Aging Parents](https://thekey.com/resources/learning-center/long-distance-caregiving) - [Respite Care Explained: A Guide for Families](https://thekey.com/resources/learning-center/respite-care-explained) - [Transitioning From Family to Professional Home Care](https://thekey.com/resources/learning-center/transitioning-from-family-to-professional-home-care) - [5 Strategies to Introduce Home Care to Older Adults](https://thekey.com/resources/learning-center/5-ways-to-overcome-elderly-parents-resistance-to-home-care) - [What to Do When Siblings Disagree About Aging Parents Care](https://thekey.com/resources/learning-center/what-to-do-when-siblings-disagree-about-aging-parents-care) - [Warning Signs Your Aging Parent Needs Home Care](https://thekey.com/resources/learning-center/warning-signs-your-aging-parent-needs-home-care) - [How to Get a Reluctant Parent to Accept Home Care](https://thekey.com/resources/learning-center/how-to-get-a-reluctant-parent-to-accept-home-care) - [Mindfulness to Ease Caregiver Stress & Burnout](https://thekey.com/resources/learning-center/mindfulness-to-ease-caregiver-stress-and-burnout) - [Coping With Anger as a Family Caregiver](https://thekey.com/resources/learning-center/coping-with-anger-as-a-family-caregiver) - [Best Books for Family Caregivers](https://thekey.com/resources/learning-center/best-books-for-family-caregivers) - [How to Talk About Money With Aging Parents](https://thekey.com/resources/learning-center/how-to-talk-about-money-with-aging-parents) - [Bridging Generations: Creating Meaningful Family Connections](https://thekey.com/resources/learning-center/bridge-generations-family-connections) - [The Risks of Hiring a Caregiver Directly](https://thekey.com/resources/learning-center/the-risks-of-hiring-a-caregiver-directly) ### Aging in Place & Care Options - [Long-Term Aging in Place: A Complete Guide](https://thekey.com/resources/learning-center/aging-in-place-longterm) - [Strategies for Independent Living at Home as We Age](https://thekey.com/resources/learning-center/strategies-for-independent-living-at-home-as-we-age) - [Home Care vs. Assisted Living: Full Comparison](https://thekey.com/resources/learning-center/home-care-vs-assisted-living) - [Why In-Home Care Benefits Older Adults](https://thekey.com/resources/learning-center/why-in-home-care-benefits-older-adults) - [10 Home Care Questions Every Family Should Ask](https://thekey.com/resources/learning-center/10-questions-families-ask-home-care) - [When Is It Time for 24-Hour Home Care?](https://thekey.com/resources/learning-center/when-is-it-time-for-24-hour-home-care) - [What Is the Difference Between Live-In Care and 24-Hour Care?](https://thekey.com/resources/learning-center/whats-the-difference-between-live-in-care-and-24-hour-care) - [Companion Care for Seniors: Benefits & What to Know](https://thekey.com/resources/learning-center/companion-care-for-seniors) - [Aging Well in the Ninth Decade: Dignity, Connection, and Care](https://thekey.com/resources/learning-center/aging-well-in-the-ninth-decade) ### Nutrition & Physical Health - [Foods That May Help Prevent Dementia](https://thekey.com/resources/learning-center/foods-that-may-help-prevent-dementia) - [Foods That Reduce Inflammation in Seniors](https://thekey.com/resources/learning-center/foods-that-reduce-inflammation-in-seniors) - [6 Best Heart-Healthy Diets for Seniors, Ranked](https://thekey.com/resources/learning-center/care-experts-and-insights/experts-rank-the-6-best-diets-for-heart-health) - [Top 10 Foods to Eat After Surgery to Promote Healing](https://thekey.com/resources/learning-center/top-10-foods-to-eat-after-surgery-to-promote-healing) - [Strength Training for Older Adults: How to Start](https://thekey.com/resources/learning-center/strength-training-for-older-adults) - [How to Keep Seniors Physically Active](https://thekey.com/resources/learning-center/6-ways-to-help-older-adults-stay-physically-active-as-they-age) ### Sleep & Mental Health - [Senior Sleep Problems: Causes & Solutions](https://thekey.com/resources/learning-center/senior-sleep-problems) - [Insomnia in Seniors: Improve Sleep, Enhance Well-being](https://thekey.com/resources/learning-center/addressing-insomnia-in-seniors) - [Improving Sleep in Older Adults](https://thekey.com/resources/learning-center/improving-sleep-in-older-adults) - [Dementia & Sleep: Managing Nighttime Challenges](https://thekey.com/resources/learning-center/dementia-sleep) - [Mental Illness in Older Adults: 6 Things to Know](https://thekey.com/resources/learning-center/6-things-to-know-about-mental-illness-in-older-adults) - [The Senior Loneliness Epidemic](https://thekey.com/resources/learning-center/the-senior-loneliness-epidemic) - [How Loneliness Affects Older Adult Health](https://thekey.com/resources/learning-center/how-loneliness-affects-older-adult-health) - [Hearing Loss & Loneliness: A Hidden Risk to Brain Health](https://thekey.com/resources/learning-center/hearing-loss-and-loneliness) - [Aging and Cognition: Normal Changes vs. Decline](https://thekey.com/resources/learning-center/aging-cognition) - [Vision Changes in Seniors: What's Normal?](https://thekey.com/resources/learning-center/vision-changes-in-seniors) ### Hospital & Recovery Care - [How to Prevent Hospital Readmission for Seniors](https://thekey.com/resources/learning-center/how-to-prevent-hospital-readmission-for-seniors) - [How to Reduce Hospital Readmissions & Keep Seniors at Home](https://thekey.com/resources/learning-center/how-to-reduce-hospital-readmissions-and-keep-seniors-at-home) - [ER Visits Can Harm Older Adults: A Safer Option](https://thekey.com/resources/learning-center/er-visits-can-harm-older-adults) - [How to Ensure a Smooth Transition Home from the Hospital](https://thekey.com/resources/learning-center/how-to-ensure-a-smooth-transition-home-from-the-hospital) ### Paying for Care - [In-Home Care Costs: What Families Need to Know](https://thekey.com/resources/learning-center/in-home-care-costs) - [What Does Medicare Cover for Home Care?](https://thekey.com/resources/learning-center/what-does-medicare-cover-for-home-care) - [Using Long-Term Care Insurance for Home Care](https://thekey.com/resources/learning-center/long-term-care-insurance) --- ## Service Locations TheKey operates 103+ local offices across the United States, Canada, and Australia. Each location has a dedicated local care team. Service areas and availability vary by location. All US locations: https://thekey.com/locations ### United States **Alabama** - [Huntsville](https://thekey.com/locations/huntsville) - [Montgomery](https://thekey.com/locations/montgomery) **Alaska** - [Anchorage](https://thekey.com/locations/anchorage) **Arizona** - [East Valley](https://thekey.com/locations/east-valley) - [Greater Phoenix](https://thekey.com/locations/greater-phoenix) - [Tucson](https://thekey.com/locations/tucson) **California** - [East Bay Area](https://thekey.com/locations/east-bay-area) - [Greater Los Angeles](https://thekey.com/locations/greater-los-angeles) - [Inland Empire](https://thekey.com/locations/inland-empire) - [Millennia / Torrance](https://thekey.com/locations/millennia) - [Monterey County](https://thekey.com/locations/monterey-county) - [Napa Valley](https://thekey.com/locations/napa-valley) - [North Bay](https://thekey.com/locations/north-bay) - [Northern Peninsula](https://thekey.com/locations/northern-peninsula) - [Orange County](https://thekey.com/locations/orange-county) - [Palm Desert / Palm Springs](https://thekey.com/locations/palm-desert) - [Roseville](https://thekey.com/locations/roseville) - [San Diego / La Jolla](https://thekey.com/locations/san-diego) - [Santa Barbara County](https://thekey.com/locations/santa-barbara-county) - [South Bay](https://thekey.com/locations/south-bay) **Colorado** - [Colorado Springs](https://thekey.com/locations/colorado-springs) - [Greater Denver](https://thekey.com/locations/greater-denver) - [Jefferson County](https://thekey.com/locations/jefferson-county) **Connecticut** - [Clinton](https://thekey.com/locations/clinton) - [CT Shoreline](https://thekey.com/locations/ct-shoreline) - [Fairfield County](https://thekey.com/locations/fairfield) - [Glastonbury](https://thekey.com/locations/glastonbury) - [Litchfield](https://thekey.com/locations/litchfield) - [New Haven](https://thekey.com/locations/new-haven) **District of Columbia** - [Washington DC](https://thekey.com/locations/washington-dc) **Florida** - [Bradenton](https://thekey.com/locations/bradenton) - [Broward County](https://thekey.com/locations/broward-county) - [Fort Lauderdale](https://thekey.com/locations/fort-lauderdale) - [Fort Myers](https://thekey.com/locations/fort-myers) - [Miami](https://thekey.com/locations/miami) - [Naples](https://thekey.com/locations/naples) - [Palm Beach](https://thekey.com/locations/palm-beach) - [Palm Beach Gardens](https://thekey.com/locations/palm-beach-gardens) - [Sarasota](https://thekey.com/locations/sarasota) - [Tampa](https://thekey.com/locations/tampa) **Georgia** - [Greater Atlanta](https://thekey.com/locations/greater-atlanta) **Illinois** - [Arlington Heights](https://thekey.com/locations/arlington-heights) - [Chicago](https://thekey.com/locations/chicago) - [Deerfield](https://thekey.com/locations/deerfield) - [Elmhurst](https://thekey.com/locations/elmhurst) - [Evanston](https://thekey.com/locations/evanston) - [Glenview](https://thekey.com/locations/glenview) - [Highland Park](https://thekey.com/locations/highland-park) - [Naperville](https://thekey.com/locations/naperville) - [Northbrook](https://thekey.com/locations/northbrook) - [Oak Brook](https://thekey.com/locations/oak-brook) - [Palatine](https://thekey.com/locations/palatine) - [Park Ridge](https://thekey.com/locations/park-ridge) **Iowa** - [Des Moines](https://thekey.com/locations/des-moines) **Maryland** - [Anne Arundel County / Annapolis](https://thekey.com/locations/annapolis) - [Frederick](https://thekey.com/locations/frederick) - [Montgomery County / Bethesda](https://thekey.com/locations/bethesda) **Massachusetts** - [Greater Boston](https://thekey.com/locations/greater-boston) **Missouri** - [Greater St. Louis](https://thekey.com/locations/greater-st-louis) **Nebraska** - [Lancaster County](https://thekey.com/locations/lancaster-county) - [Omaha Metro](https://thekey.com/locations/omaha-metro) **New Jersey** - [New Jersey (statewide)](https://thekey.com/locations/new-jersey) **New Mexico** - [Albuquerque](https://thekey.com/locations/albuquerque) **New York** - [Nassau County](https://thekey.com/locations/nassau-county) - [New York City](https://thekey.com/locations/new-york-city) - [Suffolk County](https://thekey.com/locations/suffolk-county) - [Westchester County](https://thekey.com/locations/westchester) **North Carolina** - [Raleigh](https://thekey.com/locations/raleigh) **Ohio** - [Cincinnati](https://thekey.com/locations/cincinnati) - [Cincinnati Metro](https://thekey.com/locations/cincinnati-metro) - [Cleveland](https://thekey.com/locations/cleveland) - [Columbus](https://thekey.com/locations/columbus) - [Dayton](https://thekey.com/locations/dayton) **Oregon** - [Greater Portland](https://thekey.com/locations/greater-portland) **Pennsylvania** - [Greater Philadelphia](https://thekey.com/locations/greater-philadelphia) **South Carolina** - [Clemson Area](https://thekey.com/locations/clemson-area) - [Grand Strand](https://thekey.com/locations/grand-strand) - [Greenville](https://thekey.com/locations/greenville) **Tennessee** - [Nashville](https://thekey.com/locations/nashville) **Texas** - [Arlington / Irving](https://thekey.com/locations/arlington-irving) - [Austin](https://thekey.com/locations/austin) - [Dallas](https://thekey.com/locations/dallas) - [Dallas Addison](https://thekey.com/locations/dallas-addison) - [Fort Worth](https://thekey.com/locations/fort-worth) - [Greater Houston](https://thekey.com/locations/greater-houston) - [San Antonio](https://thekey.com/locations/san-antonio) **Vermont** - [Burlington](https://thekey.com/locations/burlington) **Virginia** - [Lynchburg](https://thekey.com/locations/lynchburg) - [Northern Virginia](https://thekey.com/locations/northern-virginia) - [Richmond / Williamsburg](https://thekey.com/locations/richmond-williamsburg) - [Roanoke](https://thekey.com/locations/roanoke) - [Virginia Beach](https://thekey.com/locations/virginia-beach) **Washington** - [Coeur d'Alene](https://thekey.com/locations/coeur-dalene) - [Dalton Gardens](https://thekey.com/locations/dalton-gardens) - [Greater Seattle](https://thekey.com/locations/greater-seattle) - [Greater Spokane](https://thekey.com/locations/greater-spokane) - [Hauser](https://thekey.com/locations/hauser) - [Hayden](https://thekey.com/locations/hayden) - [Hayden Lake](https://thekey.com/locations/hayden-lake) - [Post Falls](https://thekey.com/locations/post-falls) - [Rathdrum](https://thekey.com/locations/rathdrum) - [Tacoma](https://thekey.com/locations/tacoma) **Wisconsin** - [Milwaukee](https://thekey.com/locations/milwaukee) ### Canada Canadian site: https://thekey.ca - Calgary, Alberta - Edmonton, Alberta - North Vancouver, British Columbia - Surrey / White Rock, British Columbia - Vancouver, British Columbia - Victoria, British Columbia - Winnipeg, Manitoba - Halifax, Nova Scotia - Barrie, Ontario - Toronto, Ontario - Waterloo, Ontario - Montreal, Quebec - Point-Claire, Quebec - Sherbrooke, Quebec ### Australia Franchise locations: - Central Coast, New South Wales - Gold Coast, Queensland - Newcastle, New South Wales - Southeast Melbourne, Victoria - Sunshine Coast, Queensland - Sydney City, New South Wales --- ## Important URLs Summary - Homepage: https://thekey.com - Services Overview: https://thekey.com/services - In-Home Care: https://thekey.com/services/in-home-care - Hourly Care & ADL Support: https://thekey.com/services/in-home-care/hourly-care-adl-support - Live-In Care: https://thekey.com/services/in-home-care/live-in-care - 24/7 Care: https://thekey.com/services/in-home-care/24-7-care - Alzheimer's & Dementia Care: https://thekey.com/services/alzheimers-dementia-care - Respite Care: https://thekey.com/services/respite-care - End-of-Life Care: https://thekey.com/services/end-of-life-care - Geriatric Care Management: https://thekey.com/services/geriatric-care-management - Skilled Nursing: https://thekey.com/services/skilled-nursing - Concierge Nursing: https://thekey.com/services/skilled-nursing/concierge-nursing - Private Duty Nursing: https://thekey.com/services/skilled-nursing/private-duty-nursing - Get Started: https://thekey.com/get-started - All Locations: https://thekey.com/locations - Resources: https://thekey.com/resources - Learning Center: https://thekey.com/resources/learning-center - Careers: https://thekey.com/careers - Corporate Careers: https://thekey.com/careers/corporate-field-office-roles - App Support: https://thekey.com/app-support - Caregiver Resources: https://thekey.com/caregiver-resources - Canadian Site: https://thekey.ca --- ## Contact - **General inquiries & care consultations:** (866) 475-4967 - **Get started online:** https://thekey.com/get-started - **Caregiver app support (text):** 925-359-9083 - **HR Service Center (caregivers):** 1-888-874-8088 - **Clearcare platform support:** 1-866-671-6930 --- *TheKey — The care you need in the place you love. Helping older adults age with dignity, independence, and joy since 1999.*